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Slide out sign up stopped showing

  • July 25, 2021
  • 1 reply
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  • Contributor IV
  • 8 replies

Hi,

 

Our sign up stopped displaying with a loading delay checked. We have been using a 60% scroll delay for ages, not sure why it stopped working. It will only display with “show immediately on page load”

 

We use the woocomerce klaviyo plugin.

 

Any ideas why it broke? We have not changed any sign up settings, but have tested it and it only works with show immediately and not with any load delay 

Best answer by julie.accardo

Hi @HPB,

Thanks for reaching out to the Klaviyo community forum! 

Have you had a chance to review our signup form troubleshooting guide? This article lists out 8 different troubleshooting recommendations for why a signup form may not be appearing on your website. If you’re still running into challenges with the form after looking at the different recommendations, feel free to reach back out to the forum!

Hope this helps!

Julie

 

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julie.accardo
Klaviyo Employee
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  • Klaviyo Employee
  • 185 replies
  • Answer
  • July 25, 2021

Hi @HPB,

Thanks for reaching out to the Klaviyo community forum! 

Have you had a chance to review our signup form troubleshooting guide? This article lists out 8 different troubleshooting recommendations for why a signup form may not be appearing on your website. If you’re still running into challenges with the form after looking at the different recommendations, feel free to reach back out to the forum!

Hope this helps!

Julie