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Reviews anchor link not working


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Hi all, 

 

I’m trying to use the anchor link provided in this guide: 

https://help.klaviyo.com/hc/en-us/articles/115002779391#link-customers-to-the-review-area-on-a-page4

 

I have added this to my custom HTML in shopify on the product page:

However, when i click the product page link, it does not take me down to this area, does anyone know why? How could I get this to work? Thanks!

Best answer by Brian Turcotte

Hi @deviant!

My apologies for the delay here. I’ve been informed that this has been fixed, is the issue still occurring on your end?

Best,

Brian

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3 replies

Brian Turcotte
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Hi @deviant!

I’m going to check on this with the Reviews team and I’ll update the thread ASAP!

Best,

Brian


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  • Author
  • Contributor II
  • 4 replies
  • December 13, 2023

Hey @Brian Turcotte di the reviews team come back with anything yet mate? Cheers!


Brian Turcotte
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  • Klaviyo Alum
  • 1393 replies
  • Answer
  • January 25, 2024

Hi @deviant!

My apologies for the delay here. I’ve been informed that this has been fixed, is the issue still occurring on your end?

Best,

Brian