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Product Review Import from Shopify Reviews

  • March 14, 2024
  • 4 replies
  • 63 views

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Hi!

I imported a csv that has 22 reviews for a specific product in my shopify store, yet it only shows 6 in Klaviyo and on my website page.  I’ve re-imported the file, but it still only shows the original 6, so I’m not sure how to fix this nor verify if this is happening with other products as well? 

Best answer by Brian Turcotte

Hi @lillybellepaperie!

Are these reviews approved? And, what are you auto-approval settings?

 

- Brian

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4 replies

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This is the product I’m referring to. You can see where shopify reviews app says 22 reviews, yet only 6 are showing

https://lillybellepaperie.com/products/printed-business-cards?variant=17228264996954


Brian Turcotte
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Hi @lillybellepaperie!

When I click on the link I’m seeing 22 reviews. Were you able to resolve this issue?

 

Best,

Brian


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No, it’s only showing 6 reviews

 


Brian Turcotte
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  • Klaviyo Alum
  • 1393 replies
  • Answer
  • April 25, 2024

Hi @lillybellepaperie!

Are these reviews approved? And, what are you auto-approval settings?

 

- Brian