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WooCommerce Integration Unable to access API with credentials specified.

  • November 28, 2021
  • 5 replies
  • 467 views

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I have tried many times and emailed the help center and they told me to download and set up the 2.4.2 plugin but I have not fixed my problem yet.

My problem is I can't do WooCommerce Integration, when I do everything according to your instructions then I am called "Unable to access API with credentials specified".
 I hope solution very quickly. you can understand that I am adding some screenshots.

 

Best answer by Dov

Hello @Tahsin Hossain,

Thank you for sharing this with us.

I recommend reviewing the entirely of each thread linked below, there are several different potential causes and solutions for this issue:

Hope that is helpful!

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Did this topic or the replies in the thread help you find an answer to your question?

5 replies

Dov
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  • Klaviyo Alum
  • 1493 replies
  • Answer
  • November 29, 2021

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I clicked on 3 options and checked with it as per his instructions,https://www.example.com/wp-json/wc/v3/products?consumer_key=my-consumer-key&consumer_secret=my-consumer-secret
You see, it shows my results.

please Help me fix it

 


Dov
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  • Klaviyo Alum
  • 1493 replies
  • December 6, 2021

Hi @Tahsin Hossain,

Thank you for this update.

Based on the issue you’re describing, it sounds like you’re facing a permissions-based issue. 

Can you confirm that the Klaviyo REST API user has Read/Write permissions set?


mceclip2.png

 

This step is also outlined in our help guide on integrating WooCommerce.


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I am facing the same issue, did you have any luck in resolving this? Would appreciate any help!


Dov
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  • Klaviyo Alum
  • 1493 replies
  • December 8, 2021

Hi @loveshackgiftware,

In addition to my comment above, did you have a chance to review the threads linked in the best reply to this thread? There are a number of potential solutions outlined there as well.