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App for whatsapp broadcast with Klaviyo Integration


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Hello, 

I'm from Brazil and whatsapp is used by most of cell phones users here and I would like to include it as part of my communication strategy. 

I use Shopify and Klaviyo. 

Do you know which apps I could use for whatsapp broadcast messaging? 

 

Thank you!

Adriana

Best answer by Omar

Interesting!

There are various (support) tools out there that support multiple sources/channels, maybe integrating them or zapier could be something to test out? Whatsapp also has an API apparently not sure how you'd be able to leverage this.

Omar

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David To
Klaviyo Employee
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  • Klaviyo Employee
  • 2456 replies
  • May 24, 2022

Hello @amai,

Welcome to the Klaviyo Community!

At present Klaviyo doesn’t have a direct integration with WhatsApp. Though, I would believe there may be some limitations on this based on various regulations such as CTIA, TCPA, CWTA, GDPR, and many others depending on what your goal was. 

I too would be curious to learn if other Community members have found a method to connect WhatsApp to Klaviyo. Would love to learn more surrounding how members are using these two apps in tandem and what success they’ve found through using the two together. 

David


Omar
Partner - Platinum
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  • 2025 Champion
  • 494 replies
  • Answer
  • May 28, 2022

Interesting!

There are various (support) tools out there that support multiple sources/channels, maybe integrating them or zapier could be something to test out? Whatsapp also has an API apparently not sure how you'd be able to leverage this.

Omar


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  • Contributor I
  • 2 replies
  • May 17, 2023

Would be great if Klaviyo would look at having a direct connection. My company is also in LATAM and many of our customers prefer Whatsapp over text/email/ the website


Brian Turcotte
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HI @CRAP!

 

I’ll definitely forward this request to our Product Team as I agree this could be a useful feature!

Best,

Brian


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  • Contributor I
  • 5 replies
  • September 26, 2023

Guys,
I do a lot of work with Klaviyo & Whatsapp 
If you need help, let me know 

I mainly work with Webhooks 

The most common flows are Welcome, different types of abandonments, VIP, Upsell.

We see insanely good results combining Klaviyo & Whatsapp together.

Asaf


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  • Contributor I
  • 2 replies
  • September 26, 2023

Asaf,

What tool do you use to connect the system as Klaviyo doesnt have Whatsapp capabilities?

Thanks,

Christie


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  • Contributor I
  • 5 replies
  • September 26, 2023
CRAP wrote:

Asaf,

What tool do you use to connect the system as Klaviyo doesnt have Whatsapp capabilities?

Thanks,

Christie

I use make.com for connecting and i mainly use Sendpulse as the Whatsapp bot + sending platform.

Hope it helps 

 

Asaf


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  • Contributor I
  • 2 replies
  • October 6, 2023

Hey all, sorry if I am a bit late. But we are providing that exactly with our Tool at chatarmin.com if you want to take a look. (Also Official Klaviyo Partner)


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  • Contributor I
  • 1 reply
  • December 6, 2023

Zapiet is a versatile app that integrates with both Shopify and Klaviyo. While its primary function is related to order pickup and delivery, it can be configured to send order updates and notifications through WhatsApp same as happened https://austintrim.co/woven-labels/ here. 


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  • Contributor I
  • 2 replies
  • January 17, 2024

I am based in Indonesia and the predominate messaging platform is WhatsApp.

Of course this would be incredible if integrated into Klaviyo.

We use Zapier on Shopify but not looked to use it with Klaviyo. Would be super interested to know any experiences people have had with that process and Pros / cons, but also real alternatives to it.

Thanks