Hi,
I installed my Klaviyo profile and setup it successfully with my Wix site, but unfortunately I'm having problems with the deliverability of the emails - for example one of the two emails created to welcome was sent, albeit with some delay, instead the order confirmation email never arrived.
Also I can't see the form pop-up on my site even though it is active and set to show to all site visitors.
I would like to understand if I have set something wrong or is the configuration between Wix and Klaviyo not working correctly?
1.INTEGRATION ENABLED
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/c6997fe9-5954-4d12-9e35-17c96a5cd111.png)
- ACTIVATE FLOWS
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/63727273-4e27-476d-ab1d-750b52857aaa.png)
- JUST 1 RECEIVED WELCOME EMAILS (THERE WERE 4 EMAIL SENT IN TOTAL)
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/0eba7997-a7a1-44ea-86dd-6584c01128ef.png)
- ACTIVE FORMS POPUP (NOT VISIBLE ON THE SITE)
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/456b943f-356d-47ea-96bc-a7d7df5144fa.png)
- POPUP SETTINGS