When first setting up Shopify and Klaviyo, I didn’t sync my Shopify email subscribers to Klaviyo, so I have several profiles that are showing that they aren’t subscribed to email when in fact they did subscribe to email. How can I change their subscription status in Klaviyo and add them to an existing list?
A couple of other questions I have:
- Now that I’ve selected ‘sync my Shopify email subscribers to Klaviyo’ and selected a list, when a customer subscribes through checkout on Shopify, will they automatically be subscribed and added to the list I indicated in Klaviyo?
- How do I integrate Shopify unsubscribes to Klaviyo? For example, if someone who is subscribed to email then later indicates at checkout that they don’t want to receive promotional emails, how would that unsubscribe pass to Klaviyo? Everything that I’ve read says that data doesn’t pass to Klaviyo.