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Add Judge.me product review stars and average ratings to Klaviyo emails

  • October 24, 2023
  • 1 reply
  • 546 views

Mariano
Contributor I
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This way of integrating the possibility of leaving a review in the email is not working.

Example

I followed all the steps in this guide: https://support.judge.me/en/support/solutions/articles/44002411492-add-judge-me-aggregate-star-ratings-to-klaviyo-emails

And when it comes to sending the test email, everything appears blank.

I am working with:

  • WordPress
  • Woocommerce
  • Judge.me
  • Klaviyo

Thank you

Best answer by Taylor Tarpley

Hi there @Mariano

 

Welcome to the Community! Happy to help! 

 

As Judge.me is a third party integration, Klaviyo isn’t able to provide support or troubleshooting you might need, as they built the integration and know it best. I’d recommend reaching out to judge.me support to resolve the issue!

 

However, one of our fellow Community Champions and partner @retention gave incredible troubleshooting tips in the thread below. I’d recommend checking it out to gain more insight as to what might be happening here!

 

Thanks for participating in the Community!

-Taylor 

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Taylor Tarpley
Community Manager
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  • Community Manager
  • 2148 replies
  • Answer
  • October 24, 2023

Hi there @Mariano

 

Welcome to the Community! Happy to help! 

 

As Judge.me is a third party integration, Klaviyo isn’t able to provide support or troubleshooting you might need, as they built the integration and know it best. I’d recommend reaching out to judge.me support to resolve the issue!

 

However, one of our fellow Community Champions and partner @retention gave incredible troubleshooting tips in the thread below. I’d recommend checking it out to gain more insight as to what might be happening here!

 

Thanks for participating in the Community!

-Taylor