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Can we suppress a specific list from a profile using klavio api?

  • July 2, 2024
  • 1 reply
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I am trying to suppress a specific list from a particular profile using user email and list id. Is there any api for doing same. 

Ex: I will pass list id and profile id or email so list can be suppressed from the profile.

Best answer by Kim Strauch

Hey @mrvijay002, for such cases we’d generally recommend you can remove the profile from this list vs. suppressing from this list. This API endpoint will allow you to remove a profile from a list without modifying their consent status. 

An alternative approach, which we don’t generally recommend, could enable you to perform a list suppression via our unsubscribe API. You’d need to toggle off this account-level setting  (Settings > Consent Pages), then call the unsubscribe API with the related list ID; this will perform an unsubscribe only from this list but not a global unsubscribe (I.e. a list suppression). Note - this setting is only configurable for paid accounts.  

 

 

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Kim Strauch
Klaviyo Employee
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  • Klaviyo Employee
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  • July 5, 2024

Hey @mrvijay002, for such cases we’d generally recommend you can remove the profile from this list vs. suppressing from this list. This API endpoint will allow you to remove a profile from a list without modifying their consent status. 

An alternative approach, which we don’t generally recommend, could enable you to perform a list suppression via our unsubscribe API. You’d need to toggle off this account-level setting  (Settings > Consent Pages), then call the unsubscribe API with the related list ID; this will perform an unsubscribe only from this list but not a global unsubscribe (I.e. a list suppression). Note - this setting is only configurable for paid accounts.