We are using javascript SDK to pass events and attributes but for last couple of months we saw a decline in our events and after adding extensive logging to our code we found out that klaviyo is missing events randomly i.e on daily basis around 20% users don’t have the events on klaviyo dashboard but the log we have to see that we fired the event is there.
Also we are firing events to other services aswell which are also present. Is this something which is a known bug or what ?
if (subEvent) { window.klaviyo.push([event, subEvent, data.dataToSend]); logEvent("log_klaviyo", "sendDataToKlaviyo", subEvent);} else { window.klaviyo.push([event, data.dataToSend]); logEvent("log_klaviyo", "sendDataToKlaviyo", event);}