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My Facebook Leads are not receiving SMS

  • July 21, 2022
  • 1 reply
  • 53 views

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  • Contributor III
  • 5 replies

Hello, my facebook leads are not received ads because apparently there isn’t consent… they filled out the phone number on the ad form… how can I make it work?

Best answer by Dov

Hi @lif-ab,

Thanks for sharing this question with our community.

At this time, it’s not yet possible to collect SMS consent via a Facebook lead ad form.

However, there are other methods you can use to collect SMS consent which can be found in our documentation: Guide to Collecting SMS Consent and Guide to Collecting SMS Consent via API as well as the thread below:

I hope that’s helpful.

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1 reply

Dov
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  • Klaviyo Alum
  • 1493 replies
  • Answer
  • July 22, 2022

Hi @lif-ab,

Thanks for sharing this question with our community.

At this time, it’s not yet possible to collect SMS consent via a Facebook lead ad form.

However, there are other methods you can use to collect SMS consent which can be found in our documentation: Guide to Collecting SMS Consent and Guide to Collecting SMS Consent via API as well as the thread below:

I hope that’s helpful.