Back in Stock is not showing in different country view

Hi @gracesplitmango and welcome to The Community!

Just to clarify, do you have two different stores within one Klaviyo integration? Also, are you using a native Klaviyo integration (Shopify, Magento, etc.), or is this a custom integration?

Would you be willing to share the script (with any sensitive info redacted)? It will likely be easier for myself and other Community members to determine the cause of the issue if we can examine the code.

Looking forward to hearing back, and thanks for using the Community!

- Brian

Hi Brian,

Thanks for your reply!

I am using native Klaviyo integration on our shop, using Be Yours Beauty theme.

The Back in Stock button doesn’t work only in Canada region when I test. It works totally fine in USA or other countries. :/ 

Here is my script tag:

```

<script src="https://a.klaviyo.com/media/js/onsite/onsite.js"></script>

<script>

var klaviyo = klaviyo || [];

klaviyo.init({

account: "PUBLIC_API_KEY",

platform: "shopify",

});

klaviyo.enable("backinstock",{

trigger: {

product_page_text: "Notify Me",

product_page_class: "klaviyo-btn button button--medium button--full-width",

product_page_text_align: "center",

product_page_margin: "30px 0",

collection_page_class: 'klaviyo-btn',

collection_page_text: 'Notify Me',

replace_anchor: false

},

modal: {

newsletter_subscribe_label: "Add me to your newsletter.",

headline: "{product_name}",

body_content: "Enter your email to be notified when this item is back in stock.",

email_field_label: "Email",

button_label: "NOTIFY ME WHEN AVAILABLE",

subscription_success_label: "You're in! We'll let you know when it's back.",

additional_styles: "@import url('https://fonts.googleapis.com/css2?family=Montserrat:wght@400;500;700;800&display=swap');",

footer_content: '',

font_family: '"Montserrat"',

headers_font_family: '"Montserrat"',

drop_background_color: "#482C17",

background_color: "#FFF",

text_color: "#54565A",

button_text_color: "#fff",

button_background_color: "#A3D7DC",

close_button_color: "#54565A",

error_background_color: "##D62E00",

error_text_color: "#fff",

success_background_color: "#A3D7DC",

success_text_color: "#fff"

}

});

</script>

```