I am trying to configure a flow that will trigger when a profile is added to the “To Delete” list. There are multiple profiles that “would qualify to enter this flow”, yet no webhooks payloads are being sent out, and the external_id field is not being updated to the placeholder value I have for testing purposes.
Can someone advise me on how to fix this/what I have set up wrong?
Best answer by Tomfrety
Hi @KeviSunshine. It turns out that, for whatever reason, Klaviyo will not allow webhooks to be sent to any webhook.site URLs. I updated the URL to send to a pipedream.net endpoint, resolving the problem. I wish Klaviyo provided some meaningful error/skip reasons rather than just skipping.
Thanks for you help!
Update, changing the property setter to change the email field actually worked. But still webhooks are not being sent out during this flow. The profiles are being skipped every time.
+8Hey
Here are the configs for the webhook:
URL (This is a free webhook host):
https://webhook.site/cd81b061-7063-4f7a-92ad-a115e1087f4f
Headers:
Event: “delete”
Json Body:
{
"email": "{{ person.email }}",
"external_id": "{{ person.id|default:' ' }}"
}
+8Hmm, okay, nothing looks incorrect in your configuration–did you get any errors reported on your webhook site or is Klaviyo reporting any type of errors beyond just skipping?
Hi @KeviSunshine. It turns out that, for whatever reason, Klaviyo will not allow webhooks to be sent to any webhook.site URLs. I updated the URL to send to a pipedream.net endpoint, resolving the problem. I wish Klaviyo provided some meaningful error/skip reasons rather than just skipping.
Thanks for you help!
+8
Good on you for finding that. Apologies I couldn’t help more!
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