Hello! My name is Lara Khoury and I’m new here, trying to figure out the best way to utilize this amazing tool Klaviyo!
I have a question regarding strategy.
I’ve just sent my 3rd campaign yesterday afternoon, and while reviewing the deliverability of this campaign this morning I noticed a particular profile who has never purchased. She has viewed and added to cart around 4 products. But didn’t go through with the purchase.
What would be the best way to proceed in that case, knowing that the abandoned cart flow is live and she must’ve received them.
I’m open to sending her a discount code, but im just not sure how to do it and when.
Would love some insights on this.
Thank you!