Hi all,
I was hoping to get some clarity on something. We just moved to a sending dedicated sending domain and I wanted to adjust the sending email address from info@company.com to info@send.company.com. Please see my questions:
- Are both those email addresses the same, and if not, do we need to create an email address in order for this be a viable send address? I know many brands have noreply@company.com to basically let customers know that any reply that is sent will go unanswered. I am perfectly happy with the latter approach, but just want to confirm whether you do or do not need access to the email address being used (specifically on this subdomain).
- I have seen other threads where others have suggested using marketing@company.com for anything promo related, and transactions@company.com for any transactional email. Can anyone confirm this will work on a DSD, and what are the benefits from a deliverability perspective other than letting customers know email is transactional and which is a promotion.
Thanks in advance.