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Hey all!Have you heard the good news? Gamification has now expanded in the Klaviyo Community! We have grown our badge system to continue celebrating your amazing contributions to the forum.Here’s the scoop:First, we have created the Anniversary Badge to recognize your 1 and 2 year community membership milestones!Happy Anniversary!Show your appreciation for a fellow community member (or two, or three) by giving a 👍 to the posts you find informative, helpful or enhanced your Klaviyo Community experience and they will be rewarded with the Likes Badge. These will be distributed at the 10, 50, 250, 500 and 1000 likes milestones.10 Likes Complete our SMS Strategy or Klaviyo Product credentials and we’ll showcase your Klaviyo knowledge for the world to see in the Community! 📚SMS Certified Product CertifiedLooking to learn more about Klaviyo? Dive into one of our academy courses (we have badges for those too).You can check out the full slate of badges (new and old) currently available i
Hi there, Klaviyo Community! Badges in the Klaviyo Community are awarded to our members to recognize your contributions to the Community, and showcase your level of expertise in the community forum.To see the badges you’ve earned, log into your Community account, click on your profile picture in the top right-hand corner, and click “My Profile”. List of Badges + Requirements User Activity Badges:First Post 1 Topic Created Active User 5 Contributions made to the Community Power User 15 Contributions made to the Community Innovator 5 Topics Created And 2 Replies Given And 5 Answers Given Helping Hand 25 Answers Given Engagement Badges Based on Product Area: Show & Tell and Business Pulse Engagement 5 (10, 15, 20, 50) Answers Given in the Show & Tell and Business Pulse section Product Specialist 5 (10, 15, 20, 50) Answers Given in the Questions section Admired Admin 5 (10, 15, 20, 50) Answers Given in the Accounts and Settings section Smart Sender 5 (10, 15, 20, 50) Answers Giv
Let the celebration begin! This long-awaited feature is finally here! What is Universal Content in Templates: Users will have the ability to edit their saved blocks and sections in the New Editor and have those changes reflected in all templates where that content is used. Why and How Does This Help Me: Right now, whenever customers need to make an update to their footer, header links, or any other content that is reused across their templates, they need to go one by one and update every single template.This is tedious and can take some brands a tremendous amount of time. With Universal Content, customers can now save significant time and effort in creating and updating their email designs across various campaigns, flows, and other templates. They’ll also be able to better ensure consistency in their email designs. Details:This feature is only available in the New Editor. All existing New Editor saved content in the account is now universal by default going forward. So, any old saved
Hello Klaviyo Community!As many of you may have already noticed, we have a new member that’s joined the Community’s navigation bar - Groups! User Groups - what are they and why are we building them?This new Group feature is an exciting expansion to our already growing Community! Groups are voluntary channels you can join to share ideas, strategies and learn from others of a similar interest that could be more aligned with your specific brand strategy. One of our main goals of the Community is to build collaboration and allow everyone to share ideas that could spark amazing discussions. To make this easier, we’ve translated this to our Groups to allow everyone to more easily join the conversations they are interested in and share their own perspective. We want to hear from you!With this in mind, we want to hear your thoughts on this subject! We’ve come up with some initial ideas on how to structure our groups through research, but we want to hear your feedback to help further guide our
As promised, every month we’ll be sharing how we’re making our software more intuitive, more flexible, more unified, and more capable of helping you deliver the experience that you and your customers want. Want to skip right to the good stuff? Read through each feature in more detail on the blog. Compelling subject lines at the ready The Subject Line Assistant will help you craft email subject lines that snag your subscribers’ attention. Try it today Optimize popup form performance with benchmarks Get a detailed assessment of how your popup forms are performing compared against your competitors. Explore benchmarks Find more email and SMS inspiration, quicklyUncover relevant content examples in seconds using Showcase’s search bar functionality. Check out Showcase Automated IP warming to hit your deliverability goals fasterBuild a strong sender reputation and maintain good deliverability with help from Klaviyo’s guided warming. Learn more. New partner integrations New ways to grow on Sh
Hey Klaviyo Community!I’m Julia from the Academy Team, and I’m thrilled to announce the launch of the Klaviyo Product Certification! What Is the Product Certification?It’s a free series of courses designed to give you all the tools you need to be successful with Klaviyo. You'll learn best practices from Klaviyo experts, tips and tricks for using Klaviyo, and how you can stand out from the pack with targeted messages that deliver a personalized experience for each of your fans. By the end, you’ll be confident that you can use Klaviyo to achieve your business goals. After taking a brief exam, you’ll earn your official certificate. Share your certificate on LinkedIn or add it to your resume to show off your expertise! Why Get Certified? Becoming certified is a great way to level up your skills, and prove that you know how to successfully use Klaviyo to grow your brand. It also validates your expertise by showing peers, colleagues, and hiring managers that you know the ins and outs of Kla
Hi Community friends!Welcome to the beta of our Klaviyo Community Forum. We can't wait to learn more about you and your business. To kick things off, let’s share some proper introductions. What's your name? What are you most passionate about? Where do you work and what is your role? What’s one thing you love most about your company?We’re stoked to have you here with us, and we’re looking forward to building an incredible community with you.
Hi Community! 🌳 In celebration of Earth Day, we’ve partnered with Clearco on a special edition of ClearPitch, an exclusive data-driven pitch competition for the entrepreneurs and businesses dedicated to Corporate Social Responsibility, and the sustainability of the environment & social landscapes in which they operate! Guess what? We want YOU to apply! Offered only to high-growth companies in our ecosystem, three applicants will be selected to pitch their business to an esteemed panel of judges, and win up to $75K in prizes, including a $15K cash prize to support you in your business growth. Thursday, April 21st2pm - 3:30pm EST [APPLY NOW] It only takes 5 minutes to apply, and your sales & marketing accounts must be connected during the application process. Finalists will be selected based on their online performance data collected during the application. The winning finalist will be awarded $75K worth of prizes, including: $15,000 USD A $5,000 USD credit on top of first
Hi there Community, To ensure you continue to receive the best possible support experience, live chat will be closed Monday, April 11th through Friday, April 15th as we make some system improvements and updates. Live Chat will be live and back to regular operating hours on Monday, April 18th. We apologize for the inconvenience, and we encourage you to take advantage of our self-serve resources first on the help center and here of course!
Hello Community,Klaviyo is currently experiencing an issue around unintended email plan downgrades. Our engineering team is aware and is working on restoring plan access to all impacted customers. We apologize for the inconvenience and will continue to provide updates through our Public Status Page. Don’t forget to subscribe to receive automated updates on the incident by clicking on the button near the top of the page. As always, thanks for being a part of the Klaviyo Community and for your patience as we work towards a resolution!David
Happy Spring to everyone! Make you you step outside to see what’s blooming in your neck of the woods this season! Our mission is to nurture an inclusive platform for inspiration, strategic advice, and meaningful collaboration. What makes our Community special is the ability for our users to engage in peer-to-peer support and offer solutions or best practices to others looking for answers or advice. We want to celebrate and give a Community Shoutout to users who are embodying this collaborative and helpful spirit by going out of their way to offer guidance to others in our Community! A big thanks to these users: @MariaMG @In the Inbox @scottorchard @idrisade @Lucas @Global_sale1 Hot Tip : We got some smart users in this Community who are looking to share their knowledge with others! Check out @In the Inbox’s advice on creating coupon expiration dates and what flows @idrisade suggests to turn on when warming your domain! Question to the Community : Do you put expiration dates on
Why did you get started with Klaviyo? Because it’s the best. What message do you have for people new to Klaviyo? Don't be intimidated. The sky is the limit, just start small. What is your favorite part of Klaviyo? The flows and segments. What does the Klaviyo Community mean to you? It's like home kinda. a group of likeminded people I can relate to. What is your favorite or most inspirational book?Shoe Dog What is your most treasured possession?Don Drysdale signed baseball Who would play you in a movie?MaverickWhat is your favorite movie?GoodFellas What is your favorite vacation spot? Somewhere with a beach
Surprise! You read that right! We are offering a free virtual wine event for our special Community members hosted by Urban Grape. We value your commitment to making our Community a space of inclusivity, learning and collaboration. To show you how much we appreciate you all, we are offering up this free event to the first 20 US-based members who sign up. Sorry, to our international folks, as we will be shipping wine to our users for this event - shipping prevented us from including you this time, but we still love ya all the same! Want to sip with your members of your Community and grow in knowledge of wine and build connections with your fellow peers?! Sign up for our event through this form by Tuesday, March 8th @ 4 PM ET to be entered in to join this event on March 28th at 7 PM ET. May the odds be with you!
Hi, Klaviyo Community! I’m Anthony from the Product Marketing team at Klaviyo 👋, and I’m so excited to announce that we have officially launched the Klaviyo Community Champions Program! What is the Klaviyo Community Champions Program? The Klaviyo Community Champions Program is a program for the most active and knowledgeable contributors in our online Community forum. At Klaviyo, we take pride in peer-to-peer learning – its value is immeasurable. By launching the Community Champions Program, we want to continue to encourage Community engagement by showcasing thought leadership from our top contributors. What are the benefits of the Program? Community Champions receive: The Community Champions badge for LinkedIn and the Klaviyo Partner Directory Early access to features coming soon Invite-only group within Community Exclusive Klaviyo swag End of year celebration event! Program Requirements: Klaviyo Community Champions participate in the following ways:CommunityProviding
How did you get started with Klaviyo? My very first Shopify merchant client used Klaviyo many years ago when Klaviyo first started out. I've been with Klaviyo ever since! What message do you have for people new to Klaviyo? Klaviyo is much more than for just sending email and sms campaigns, leverage its data platform to build Flows to fully take advantage of its automation capabilities to send personalized and segmented emails and sms. What is your favorite part of Klaviyo? My favorite part of Klaviyo is it's robustness around its data and event platform and the many other apps and tools it integrates with. You can truly create just about any automation or retention strategy by extending it with your own zero party data unique to your business. What does the Klaviyo Community mean to you? The Klaviyo Community is a place where I both learn and teach, and meet other like minded "Klaviyos" who are passionate about email and sms marketing and automation. Because everyone's us
How did you get started with Klaviyo? I was put in charge to build a brand's eCommerce business and when I asked around what email service to use - Klaviyo was the top choice! What message do you have for people new to Klaviyo? Keep it simple. Don't look for hacks/secrets to grow your email revenue. Build relationships, add value to your subscribers, and be patient. What is your favorite part of Klaviyo? How easy it is to use (flow templates, analytics, email builder). What does the Klaviyo Community mean to you? A place where we can help each other grow. Manny with his family What is your favorite or most inspirational book?Favorite - The Alchemist, inspirational - Never Eat Alone What is your most treasured possession?My Kindle Who would play you in a movie?James BondWhat is your favorite movie?The Grand Budapest Hotel What is your favorite vacation spot? Thailand (North or South)
How did you get started with Klaviyo? With a lot of enthusiasm, learning as much as I can and trying out everything. What message do you have for people new to Klaviyo? Klaviyo is an awesome tool with lots of possibilities. It's an easy to use platform. The biggest limitation is your own creativity. When starting out be sure to setup your account correctly, change UTM settings and personalize the list subscribe and unsubscribe settings. Make sure you have at least an abandoned cart, browse abandonment and new subscriber flow setup including adding a popup. What is your favorite part of Klaviyo? My favorite part about Klaviyo is the unlimited possibilities it gives you. It integrates easily with a lot of tools and if there is no integration setting up custom integrations is also very simple because Klaviyo provides a lot of development resources on how to do so. This all while keeping an eye (and showcasing) the business value. If I would need to choose one specific part
Why did you get started with Klaviyo? Several of my clients were using Klaviyo when I started consulting for them. What message do you have for people new to Klaviyo? Klaviyo does a great job of making the tool easy to use. Its also very customizable depending on what your business needs. Be patient as you learn a new tool and check out the help articles and join the community to ask questions! What is your favorite part of Klaviyo? My favorite part of Klaviyo has got to be the granular message reporting! Not every ESP includes as much detail as Klaviyo so its easy to dig into the performance of your message and see how it performed across many different levels. What does the Klaviyo Community mean to you? The Klaviyo community is awesome! Its a great place to get help and find inspiration. I am so excited to be a Klaviyo Champion and help Klaviyo customers learn how to use this this incredible tool for their marketing needs. Bryan and his family What is your favorite or
Why did you get started with Klaviyo? To take our clients to the next level. What message do you have for people new to Klaviyo? If you work in e-commerce, Klaviyo is 110% necessary. The boost in sales and customer retention is almost instantaneous. What is your favorite part of Klaviyo? The Flows - make life so much easier for a busy client and agency. What does the Klaviyo Community mean to you? Coming from a small agency, it's such a great place to bounce ideas off of, get tips, troubleshoot, etc. Chelsea with her family What is your favorite or most inspirational book?Favorite - Franny & Zooey - J. D. Salinger, inspirational - A lot of times it's anything not kids or work related so that I have a little escape from daily life, i.e. suspense, beach reads type What is your most treasured possession?My Sodastream Who would play you in a movie?Jennifer Garner - she's got the mom thing going onWhat is your favorite movie?The Rock - I have said this since I was
Why did you get started with Klaviyo? I was looking for a more robust email platform for direct to consumer brands. What message do you have for people new to Klaviyo? Get the basics done first, then test test test your way to improvement. What is your favorite part of Klaviyo? Robust analytics & testing. What does the Klaviyo Community mean to you? A very knowledgeable and supportive group. Sunset in Kihei, Maui, HI, one of Tim’s favorite places What is your favorite or most inspirational book?How I Built This by Guy Raz What is your most treasured possession?Is my wedding ring too cheesy? Maybe I'll go with a small paddle we bought from our honeymoon in Maui Who would play you in a movie?People tell me I look like David Spade, so probably himWhat is your favorite movie?Miracle What is your favorite vacation spot? Maui
Why did you get started with Klaviyo? I was working in Email Marketing before and then I got a job related to Klaviyo. What message do you have for people new to Klaviyo? Don't be afraid to ask questions about the things that are confusing, they probably have simple answers. What is your favorite part of Klaviyo? The simplicity of flow creation. What does the Klaviyo Community mean to you? It is a great way to meet new people working in the same field as well as help people who need guidance. Bobi with his football team What is your favorite or most inspirational book?Favorite - Mistborn series (all 3 books), inspirational - The Richest Man in Babylon What is your most treasured possession?My apartment Who would play you in a movie?Tom HardyWhat is your favorite movie?Into the Wild What is your favorite vacation spot? O'ahu, Hawai'i
Why did you get started with Klaviyo? Back at T&C 2018, I first learned about Klaviyo! From there, tons of brands were looking for email marketers with experience in the platform. I've been helping brands on Klaviyo ever since! What message do you have for people new to Klaviyo? The Community forum is a treasure trove of info! If you feel stuck or not sure, that is a great go-to to get some feedback from the community. What is your favorite part of Klaviyo? Segmentation is one of my favorite things about Klaviyo. I love targeting certain audiences and the segment builder allows me to be as granular as I need to be! What does the Klaviyo Community mean to you? It is a place to not only get your problems solved but hear about new and innovative campaigns/flows brands are working on! Peyton with her family What is your favorite or most inspirational book?The Witcher Series What is your most treasured possession?This hand-painted portrait I made of my little Pug, Moogie!
Hello Community!Klaviyo has identified an issue leading to disruptions when accessing the Klaviyo Developer Portal and Klaviyo Academy due to an issue with an upstream provider.You can follow along to receive automated updates related to this incident by subscribing via the incident specific page or our Klaviyo Status page!As always, thank you for your patience as our team works to resolve this incident!David
Happy Valentines Season Everyone! I’m sure it’s not that much of a secret by now, but you all are our special valentines and we are absolutely head over heels for our Community members! Speaking of things near and dear to our hearts this lovey-dovey season, our mission is to nurture an inclusive platform for inspiration, strategic advice, and meaningful collaboration. What makes our Community special is the ability for our users to engage in peer-to-peer support and offer solutions or best practices to others looking for answers or advice. We want to celebrate and give a Community Shoutout to users who are embodying this collaborative and helpful spirit by going out of their way to offer guidance to others in our Community! A big thanks to these users: @bricatfree @Travis @Spark Bridge Digital LLC @vitbarreto @cdetdi Hot Tip : Check out @Travis’s helpful response to our own @vitbarreto’s question on how to get the most bang for our buck when it comes to collecting customer inform
Welcome to our first Monthly Product Announcement! Every month we’ll be providing you with an overview of the most recent product updates. Identify and track Apple Privacy OpensNavigating the post-iOS 15 landscapeNow you can track and analyze open rates that could be impacted by Apple’s Mail Privacy Protection—letting you get a more accurate measure of email open engagement. Take this data, use it for good, and further personalize emails based on engagement. Get your custom report. Flow library improvementsFind your flow fasterThe Klaviyo flow library is now faster and more intuitive than ever before. And the best part? You can now browse by goal, making it easier to understand what each flow can accomplish for your business. Find your flow. Custom fonts in email templatesCreate emails tailored for your brandHaving control over fonts was the #1 request from Klaviyo customers. And now with the updated Template Editor, you can use custom fonts for your emails—no code required. Learn how.
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