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Why did you get started with Klaviyo? I was working in Email Marketing before and then I got a job related to Klaviyo. What message do you have for people new to Klaviyo? Don't be afraid to ask questions about the things that are confusing, they probably have simple answers. What is your favorite part of Klaviyo? The simplicity of flow creation. What does the Klaviyo Community mean to you? It is a great way to meet new people working in the same field as well as help people who need guidance. Bobi with his football team What is your favorite or most inspirational book?Favorite - Mistborn series (all 3 books), inspirational - The Richest Man in Babylon What is your most treasured possession?My apartment Who would play you in a movie?Tom HardyWhat is your favorite movie?Into the Wild What is your favorite vacation spot? O'ahu, Hawai'i
Why did you get started with Klaviyo? I was looking for a more robust email platform for direct to consumer brands. What message do you have for people new to Klaviyo? Get the basics done first, then test test test your way to improvement. What is your favorite part of Klaviyo? Robust analytics & testing. What does the Klaviyo Community mean to you? A very knowledgeable and supportive group. Sunset in Kihei, Maui, HI, one of Tim’s favorite places What is your favorite or most inspirational book?How I Built This by Guy Raz What is your most treasured possession?Is my wedding ring too cheesy? Maybe I'll go with a small paddle we bought from our honeymoon in Maui Who would play you in a movie?People tell me I look like David Spade, so probably himWhat is your favorite movie?Miracle What is your favorite vacation spot? Maui
Why did you get started with Klaviyo? To take our clients to the next level. What message do you have for people new to Klaviyo? If you work in e-commerce, Klaviyo is 110% necessary. The boost in sales and customer retention is almost instantaneous. What is your favorite part of Klaviyo? The Flows - make life so much easier for a busy client and agency. What does the Klaviyo Community mean to you? Coming from a small agency, it's such a great place to bounce ideas off of, get tips, troubleshoot, etc. Chelsea with her family What is your favorite or most inspirational book?Favorite - Franny & Zooey - J. D. Salinger, inspirational - A lot of times it's anything not kids or work related so that I have a little escape from daily life, i.e. suspense, beach reads type What is your most treasured possession?My Sodastream Who would play you in a movie?Jennifer Garner - she's got the mom thing going onWhat is your favorite movie?The Rock - I have said this since I was
Why did you get started with Klaviyo? Several of my clients were using Klaviyo when I started consulting for them. What message do you have for people new to Klaviyo? Klaviyo does a great job of making the tool easy to use. Its also very customizable depending on what your business needs. Be patient as you learn a new tool and check out the help articles and join the community to ask questions! What is your favorite part of Klaviyo? My favorite part of Klaviyo has got to be the granular message reporting! Not every ESP includes as much detail as Klaviyo so its easy to dig into the performance of your message and see how it performed across many different levels. What does the Klaviyo Community mean to you? The Klaviyo community is awesome! Its a great place to get help and find inspiration. I am so excited to be a Klaviyo Champion and help Klaviyo customers learn how to use this this incredible tool for their marketing needs. Bryan and his family What is your favorite or
How did you get started with Klaviyo? With a lot of enthusiasm, learning as much as I can and trying out everything. What message do you have for people new to Klaviyo? Klaviyo is an awesome tool with lots of possibilities. It's an easy to use platform. The biggest limitation is your own creativity. When starting out be sure to setup your account correctly, change UTM settings and personalize the list subscribe and unsubscribe settings. Make sure you have at least an abandoned cart, browse abandonment and new subscriber flow setup including adding a popup. What is your favorite part of Klaviyo? My favorite part about Klaviyo is the unlimited possibilities it gives you. It integrates easily with a lot of tools and if there is no integration setting up custom integrations is also very simple because Klaviyo provides a lot of development resources on how to do so. This all while keeping an eye (and showcasing) the business value. If I would need to choose one specific part
Hi Klaviyo Community, My name is Shannon and I’m a technical writer on the Customer Education team. Today, I’m excited to announce that we’ve launched our first-ever Klaviyo Developer Portal. The Developer Portal will make it easy to navigate Klaviyo’s APIs and new developer guides to drive customer growth. If you’re building a new Klaviyo application, integration, or are interested in becoming a Klaviyo tech partner, the Developer Portal is the perfect resource to get you started and help you along your journey. Check it out at developers.klaviyo.com! The launch of the Klaviyo Developer Portal is one more step to making Klaviyo a platform that developers love. We are excited to continue to grow our developer experience in early 2022, so stay tuned for more! If you have any feedback on the Developer Portal or your experience developing with Klaviyo’s APIs in general, we’d love to hear from you. You can submit your feedback via the form in the site footer - click on Submit API Feedback.
Hi Community For those of you that had the opportunity to join us for our first-ever Klaviyo Product Announcement, we’re so glad you were able to tune in to hear about our newest updates up close and in action! If you weren’t able to catch the Product Announcement event today, fear not! You can get caught up on all the material we covered in this video here, or you can check out our blog post for the key highlights. This time around, we highlighted SMS and Benchmarks — two major updates that can help you grow your business faster and hone in on your biggest opportunity areas.Looking for more resources to SMS and Benchmarks? You can find some helpful articles, courses and Live Trainings with the links below! SMS Getting Started with SMS & MMS Getting Started with Using SMS and Email Together Strengthening Your Relationships with Customers Via Klaviyo SMS Course Level Up: SMS Best Practices Post-Klaviyo Product Announcement (Live Q&A - April 7 @ 10AM EDT) SMS Marketing Q&am
Hey Community! Due to an ongoing AWS incident, we are experiencing a range of degradations in the Klaviyo application.We are experiencing webhook processing delays across integrations that use webhooks including Shopify, BigCommerce, Stripe, and Aftership. Flows triggered by these events may be impacted.Beginning at 12:15 pm US Eastern time, 84% of form analytics are not being captured. We will continue to provide updates pertaining to this incident on our Klaviyo Status page. You can also receive automated updates on this outage by Subscribing to the incident.Thanks for being a part of the Klaviyo Community!David
Hey Community! Our mission is to create a collaborative space for our users to learn, grow, and share with one another as they progress as e-commerce businesses. What makes our Community special is the ability for our users to engage in peer-to-peer support and offer solutions or best practices to others looking for answers or advice. In fact, this is what makes our Community not only special, but thrive! We want to celebrate and give a Community Shoutout to users who are embodying this collaborative and helpful spirit by going out of their way to offer guidance to others in our community!Thank you for your positive impact over the last month!@retention @tiebar @Reestar @Diyafury Let’s congratulate them and share any stories of how you’ve been impacted by these four users! We’d love to hear it!
Hi Klaviyo Community, Just as a friendly reminder, Klaviyo will be closed on Thursday, November 26th, 2020 for the Thanksgiving holiday!Below, please note the updated Cyber Weekend Support Hours. Additionally, if you still need some sending strategies to implement before the holiday, make sure to check out our Black Friday Cyber Monday Crash Course! For those celebrating, I hope you all have a safe and wonderful holiday! -Cass.
Hello, Klaviyo Community! I’m Marissa on the Customer Education team. You may have noticed that Customer Ed. and Community have been busy expanding the variety of resources we offer to help you own your destiny and grow your business using Klaviyo. From launching an Academy website with strategy-based courses and a brand new product and SMS certification program, to creating this very Community last year, there are now many more ways for you to learn with Klaviyo. But with all these new options, how do you know which is best for you? I’m excited to announce that today we launched a unified search experience on our Help Center to guide you to the right resource, regardless of where it lives! Unified search means that you can now search across the Help Center, Academy, and Community – all from our Help Center website. This experience is similar to the one already available on the Community. As we continue to expand our resource offerings, we will also expand this functionality so that y
Hi, Klaviyo Community!We recently hit our 1-year anniversary! 🎉We are so grateful for all your continued support & engagement on this journey – we cannot thank you enough. Before we dive into some exciting new updates 🚨 let’s take a look at the year in review. 5,641 total number of Community users 2,873 topics created 7,907 total comments made 1,912 badges obtained by Community members 678,776 page-views Here are some top leaders in the Community that helped us get here! 💯 @retention – 8029 points @Mailbox Manny – 4059 points @Bobi N. – 2487 points @Omar – 996 points @wernstrom – 626 points Thank you, all! In honor of our first birthday, we have some very important updates that will impact how you interact within the Community. 🚀 A New Gamification Experience Your engagement in the Community makes all the difference, and learning from unique perspectives that only peers can offer allows us all to succeed. To further reward and recognize engagement, we are la
Hi Klaviyo Partners,I’m Anni, a Partner Content Specialist, and my job is to create content that helps you deliver a top-notch experience for your clients. I’m interested in hearing about what content you’d like to see in Partner Academy so I can support you as you grow your agency. Here are some questions to get us started:What are your biggest challenges or areas for improvement when selling to or servicing Klaviyo clients? What specific topics are you interested in learning more about? What format of content helps you learn best (long courses, short clips, articles, etc.)? What general feedback do you have about Partner Academy today?If you’re interested in setting up a 15 minute call to discuss further, please email me directly at email@example.com. I look forward to hearing from many of you!
Good morning Community!Due to an ongoing AWS incident, we are experiencing a range of degradations in the Klaviyo application. This includes elevated error rates using the Klaviyo app, processing signup form events, and delays in analytics processing. We are continuing to investigate this issue and will provide further updates on our Public Status page. To receive automated updates pertaining to this specific incident, we recommend subscribing to the incident by clicking the Subscribe option near the top. Thanks for being a part of the Klaviyo Community!David
Ownership means so much to a business: your brand, your data, your customer relationships. You’ve worked hard to build it all. At our second Klaviyo Product Event, we announced new ways to grow your business without sacrificing ownership.Catch the highlights on our event recap post, and check out the video of all the exciting new features available now. Which of the features we released will you try first? We’d love to hear how you plan to incorporate these into your marketing strategy. Let us know in the comments below! Make sure to join our Post-Klaviyo Product Event Live Q&A session tomorrow to ask your questions on the product features covered from the event! Looking for more helpful resources?Price Drop Triggers - Price Drop Triggers are simple automations you can set up in minutes.* They alert your text and email subscribers when a product they’ve fallen in love with—but couldn’t afford originally—goes on sale at a lower price. Set up a Price Drop Trigger Guide to Creatin
Hello Community members!Klaviyo has identified an issue leading to disruptions when accessing the Klaviyo Help Center due to an issue with an upstream provider. Support ticket creation may be delayed as a result. Our engineering team is working to restore availability as quickly as possible.In the interim, please search through our Community Forum for additional resources. Additionally, we have created a temporary version of our Help Center here: https://klaviyo.zendesk.com/hc/en-usWe are continuing to investigate this issue and will provide further updates on our Public Status page. To receive automated updates pertaining to this specific incident, we recommend subscribing to the incident by clicking the Subscribe option near the top. Thanks for being a part of the Klaviyo Community!David
Klaviyo is currently experiencing Delays on Toll Free numbers sending MMS. Please visit the Klaviyo Status page for more details
Hey Community!Klaviyo is currently experiencing delays in Toll Free numbers sending MMS due to a limitation in downstream capacity. This incident began on Friday, November 26 shortly before 10:00 AM Eastern Standard Time. Campaigns, Preview Sends, Flows, Conversations, and Keywords may be impacted. For upcoming sends, we recommend using SMS campaigns.We are actively working to reduce delays and will continue to provide updates on our Klaviyo Status page. You can also receive automated updates on this incident by Subscribing to this incident.Thank you for your patience and have a happy BFCM!David
Get More From Your WooCommerce Store - An Entrepreneurs Guide to WooCommerce Extensions WooCommerce merchants looking for guidance on investing in their store - look no further! Klaviyo has partnered with leaders from top WooCommerce extensions to bring you all the advice you need! Make your brand stand out and get the most out of the traffic visiting your site. This ebook guide will provide insights on the best WooCommerce extensions for new ways to grow, including: Reviews Packaging Payments Shipping Created in partnership with Klarna, Arka, ShipStation, DNA Payments, and Trustpilot. Check out our eBook Guide Now!
Hello Community!Klaviyo has identified an issue leading to disruptions when accessing the Klaviyo Developer Portal and Klaviyo Academy due to an issue with an upstream provider.You can follow along to receive automated updates related to this incident by subscribing via the incident specific page or our Klaviyo Status page!As always, thank you for your patience as our team works to resolve this incident!David
Hi Community, I’m Anthony from the Product Marketing team at Klaviyo, and I’m so excited to share a new feature that will allow you to easily enhance style & personalization in your forms. I present to you...Side Images in Forms! No longer do you need to have a workaround to add a side image in your form – now, all forms can contain side images. Some additional details: Each step of a form can have a different side image, which allows you to further tailor relevant images for each step’s messaging. (Remember, we recently launched Multi-Step Forms!) Side images by default will not show on mobile, so forms retain a smaller width and work better on smaller screens – this can always be adjusted in settings. Adding side images is available in the form builder today. Check it out here! For any questions, please refer to the article: How to Add Side Images in Signup Forms, or leave a comment in the thread below.We would LOVE to see some examples of how you are going to use this
It has been quite the year and we are excited for all that is to come in 2022. Check out the video below for a special message from the team. During this reflective time of the year, we want you to know that we are so appreciative of the community that you are helping to build here at Klaviyo.Thank you for being a part of Community in 2021 and we look forward to continuing to learn with you in 2022! We wish you success, health, and happiness in the year ahead! Check out our 2021 Community Shoutouts as well!
Why did you get started with Klaviyo? Back at T&C 2018, I first learned about Klaviyo! From there, tons of brands were looking for email marketers with experience in the platform. I've been helping brands on Klaviyo ever since! What message do you have for people new to Klaviyo? The Community forum is a treasure trove of info! If you feel stuck or not sure, that is a great go-to to get some feedback from the community. What is your favorite part of Klaviyo? Segmentation is one of my favorite things about Klaviyo. I love targeting certain audiences and the segment builder allows me to be as granular as I need to be! What does the Klaviyo Community mean to you? It is a place to not only get your problems solved but hear about new and innovative campaigns/flows brands are working on! Peyton with her family What is your favorite or most inspirational book?The Witcher Series What is your most treasured possession?This hand-painted portrait I made of my little Pug, Moogie!
Community’s New LookHello Klaviyo Community!Here at Klaviyo, one of our values is to always put the customer first. With that, we are thrilled to announce some exciting changes we’ve made to the Community homepage, including: -No more Introduction bar! Introduce yourself to your fellow community members in our welcome thread! We’d love to learn more about you.-No more “Tags” or “Recently Solved topics” sections! Search for a topic of interest using the main search bar or the Categories section.*Did you know searching using the main search bar from the Community homepage will generate search results from our Help Center, Academy & Community topics? -No more quick links at the top of the page! Why? All threads in Community can be accessed quickly and precisely using our Categories section! Use Categories to easily navigate through the Community, or simply search for your question in the main search bar. Still haven’t found what you’re looking for or in need or further strategic guida
Hi, Klaviyo Community! I’m Anthony from the Product Marketing team at Klaviyo 👋, and I’m so excited to announce that we have officially launched the Klaviyo Community Champions Program! What is the Klaviyo Community Champions Program? The Klaviyo Community Champions Program is a program for the most active and knowledgeable contributors in our online Community forum. At Klaviyo, we take pride in peer-to-peer learning – its value is immeasurable. By launching the Community Champions Program, we want to continue to encourage Community engagement by showcasing thought leadership from our top contributors. What are the benefits of the Program? Community Champions receive: The Community Champions badge for LinkedIn and the Klaviyo Partner Directory Early access to features coming soon Invite-only group within Community Exclusive Klaviyo swag End of year celebration event! Program Requirements: Klaviyo Community Champions participate in the following ways:CommunityProviding
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