Sign-up Forms

Get advice on building and designing signup forms that convert.

  • 997 Topics
  • 2,830 Replies
Dov
Dov
solved this question

Webflow/Klaviyo signup form integration

Hi @Aviva Mael,Thank you for sharing your question with the Klaviyo Community.The simplest solution is to embed a Klaviyo sign-up form on th...
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shoshana.antunes
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shoshana.antunes
started this topic

How to change the list that your Klaviyo form is pointed to

Signup forms are an extremely useful tool when creating an on-site experience for your customers! You’ve worked hard to design the perfect f...
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ashley_mcdermott
Rank
ashley_mcdermott
started this topic

How can I add an embedded form to a page on my Shopify Store?

To add a Klaviyo embedded form to your Shopify website, head to your store’s Pages (e.g., YOUR-STORE.myshopify.com/admin/pages). Then, selec...
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997 Topics

B
Contributor I
brijeshjasoliyaContributor I
posted in Sign-up Forms

Signup popup isn't showing on the button click

Hi there, I need to open signup form in popup on the button click so I have created signup form and select form type to popup, and added the code for custom trigger in the below page. https://dev.georgiemane.com/collections/frontpage/products/hair-mask?no_rule=trueI need to open the popup on the “ADD TO WISHLIST” button click, so i have added the below code:<a href="javascript:void(0);" class="pre_load_btn js_pre_load_btn2 btn btn--primary"> <span data-add-to-cart-text>ADD TO WISHLIST</span></a><script type="text/javascript"> document.querySelector('.js_pre_load_btn2').addEventListener('click', function (){ window._klOnsite = window._klOnsite || []; window._klOnsite.push(['openForm', 'form_id']); }); </script>But the popup isn’t showing on the button click. I make sure that anything isn’t missing and is setup correctly, but I am not getting an issue.Can anyone help me with this? Thanks in advance.

0
B
Contributor I
4 hours ago
B
Contributor I
brijeshjasoliyaContributor I
posted in Sign-up Forms

Signup form custom trigger isn't working

Hi, I need to open signup form in popup on the button click so I have created signup form and select form type to popup, and added the code for custom trigger in the below page. https://dev.georgiemane.com/collections/frontpage/products/hair-mask?no_rule=trueI need to open the popup on the “ADD TO WISHLIST” button click, so i have added the below code:<a href="javascript:void(0);" class="pre_load_btn js_pre_load_btn2 btn btn--primary"> <span data-add-to-cart-text>ADD TO WISHLIST</span></a><script type="text/javascript"> document.querySelector('.js_pre_load_btn2').addEventListener('click', function (){ window._klOnsite = window._klOnsite || []; window._klOnsite.push(['openForm', 'form_id']); }); </script>But the popup isn’t showing on the button click. I make sure that anything isn’t missing and is setup correctly, but I am not getting an issue.Can anyone help me with this? Thanks in advance.

0
B
Contributor I
4 hours ago
B
Contributor I
brijeshjasoliyaContributor I
asked in Sign-up Forms

Signup form custom trigger isn't working

Hi, I need to open signup form in popup on the button click so I have created signup form and select form type to popup, and added the code for custom trigger in the below page. https://dev.georgiemane.com/collections/frontpage/products/hair-mask?no_rule=trueI need to open the popup on the “ADD TO WISHLIST” button click, so i have added the below code:<a href="javascript:void(0);" class="pre_load_btn js_pre_load_btn2 btn btn--primary"> <span data-add-to-cart-text>ADD TO WISHLIST</span></a><script type="text/javascript"> document.querySelector('.js_pre_load_btn2').addEventListener('click', function (){ window._klOnsite = window._klOnsite || []; window._klOnsite.push(['openForm', 'form_id']); }); </script>But the popup isn’t showing on the button click. I make sure that anything isn’t missing and is setup correctly, but I am not getting an issue.Can anyone help me with this? Thanks in advance.

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B
Contributor I
4 hours ago
E
Contributor I
ElkeContributor I
asked in Sign-up Forms

Using embedded Sign-up forms without cookie acception

Hey there, I’m wondering if someone had the same issue like me and were able to solve it.I would like to embed a Klaviyo Sign-up form in Shopware 6 as Landingpage, but if the user doesn’t accept the Klaviyo Cookie before, the form will not be appear. In order of GDPR I have to use a Cookie banner, but I would like to use the sign-up form always. Does anyone have any ideas on how to implement this?

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E
Contributor I
12 hours ago
D
Contributor I
duesoftwareContributor I
asked in Sign-up Forms

Can I put a Klaviyo form in Squarespace?

Hello everyoneI have created an embedded form (signup) in Klaviyo.I would like that form to appear on a new page I have created in Squarespace.I have done everything corretly - or so I thought - but I cannot get the form to show-up on the squarespace page. is it even possible to do in Squarespace?

4
S
Contributor I
13 hours ago
L
Contributor I
LouiseContributor I
asked in Sign-up Forms

How to create sign up form with URL only

Hi there,I’ve been trying to create a really simple sign up form in Klavyio that just has a URL to share it, but I can’t for the life of me figure it out, and any help would be hugely appreciated. Here’s what I’m trying to do: I have created a banner for my home page and I want to include the URL to the sign up form I’m creating. Klavyio seems intent on having it pop up/slide out etc. and I can’t see an option where it simply gives me a URL - is it because Klavyio doesn’t host pages? The home page is the only place I want it to be, and I don’t want it to pop up, nor do I want to embed it as it doesn’t show up when adding it in a html section, and I haven’t used liquid before and I can’t find where my homepage is in the liquid code. I would have thought this would be an almost silly simple thing to do, but I am very stuck 😅Pls help 🙂

3
bluesnapper
Partner
20 hours ago
A
Contributor I
ArtikunoContributor I
asked in Sign-up Forms

Edited "Confirm your subscription" AND default email are sent out

Hi there, I edited the “confirm your subscription” email (and all pages related to it), by adding the logo and slightly changing the text as shown in the help center.  This seemed to work and is sent out via email as soon as someone subscribes, however after clicking on the button in the email and accepting to get emails, I get another email about the exact same topic. It’s the default template of Klaviyo asking the same again with the button etc.  How is this possible? After publishing the edits, only the “customized version” should be sent out, no? How can I get rid of the default Klaviyo consent email? Or is it due to the free plan? Thanks for your help! 

1
Taylor Tarpley
Community Manager
1 day ago
C
Contributor I
Chris-JContributor I
asked in Sign-up Forms

Embedded form submission DOES NOT equal people in segment?

Could use some help here…We are running a giveaway on our Shopify site. I am using a Klaviyo embedded form to capture emails addresses. Those who sign up are being placed on a list. No problems… until now.In Klaviyo, my form is saying it’s been submitted 3,300 times. BUT… my list (that is only fed from this form) has 8,000 names on it. Any ideas why I’m seeing about 1/3 the number of form submissions than I’m seeing on the list? I do have single opt-in on for this one, so I may need to revert to double opt-in if someone has figured out a way to make the list grow so quickly.Thanks for any advice!

3
Taylor Tarpley
Community Manager
2 days ago
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Contributor I
HendersonContributor I
asked in Sign-up Forms

Is there a way to clone a sign up form from one account to another?

Hey, we have 5 different Klaviyo accounts and would like to add a few sign up forms. However, creating a new signup form for each of the accounts is really a pain.Is there a way to clone a signup form to another account like with the flows or templates?

17
Taylor Tarpley
Community Manager
2 days ago
D
Problem Solver I
dartacusProblem Solver I
asked in Sign-up Forms

Find ALL contacts who filled out a form

We are running a competition - join our mailing list to be in with a chance to win a pair of posh shoes.So I created a Klaviyo sign-up form for this and set it to subscribe people to our main list as usual, thinking that it would be trivial to create a segment showing which contacts had filled out the form so we could randomly select the winner.But it isn’t: there is no option in properties about someone → something someone has or has not done for ‘filled out this sign up form’.There is only the ‘source’ option - but if someone entered the competition who was already a mailing list subscriber, then source would still show how they originally signed up to the mailing list, not that they had filled out the competition form. We don’t want to exclude existing subscribers from the competition, that would be unfair.My current workaround is to make a new list for the form - I tested this by filling it out myself and I did not immediately end up on the list, it seems to have happened after the

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stephen.trumble
Community Manager
2 days ago
A
Contributor I
anonoyingContributor I
asked in Sign-up Forms

How do I become a verified sender on email marketing?

How can I become a verified sender? I filled in my own email and of course it landed it my spam but it said ‘unverified sender’ how can I become a verified one?

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N
Partner
2 days ago
M
Contributor II
MW2024Contributor II
asked in Sign-up Forms

Signup form/pop-up forms not showing on mobiles with VPN turned on

Hi,I have noticed that our sign up forms (embed and pop-ups) are not showing on mobile devices with VPN turned on.Is there any technical reason why this might happen?We have not turned on any location settings. Thank you! 

1
Taylor Tarpley
Community Manager
2 days ago
D
Contributor I
dcmaia.artContributor I
asked in Sign-up Forms

Custom Webflow Form - Add user to list with option to opt-in to marketing

I was following this guide on sending Webflow form data to Klaviyo via its API. It's great, it works.However, I realized my use-case is stlightly different. I don't want my form to always sign them up for a newsletter, I want to add them to a list, and give them the option to join the newsletter with a checkbox.Has anyone tried this before? I'm hoping to avoid having to iframe in a klaviyo sign-up page.

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D
Contributor I
3 days ago
F
Partner - Silver
FreddyangeloPartner - Silver
posted in Sign-up Forms

Feature Request - Allow Klaviyo forms to create events when submitted

Klaviyo forms only allow subscribing submissions to one list. That has a whole range of problems: Subscribed to list trigger only works the first time someone subscribes, so running specific campaigns with perks existing subscribers also need access to, is not possible.  If added to a new and unique list, you will have to manually merge lists if you’re keeping a “main list” for all subscribers.  If you use Klaviyo forms to send gated content, you will have to make unique lists or risk existing subscribers not receiving. You can’t use Klaviyo forms for signing people up to ongoing events, since you would have to build a maze of workarounds to store event data in attributes and trigger emails from segments. And many more like these. Everything could be fixed by simply allowing Klaviyo forms to trigger an event when submitted. Just like every other third-party form tool can or already does. Zapier allow all third-party form tools like Typeform to trigger events when submitted The Facebook

2
L
Contributor I
3 days ago
G
goalcrazyNew Member
asked in Sign-up Forms

How to stop a bot from joining my email list 100s of times per day

Hello, tow week ago I started getting 100s of spam emails joining my newsletter per hour. It seems to be the same person… the email address starts with the same name with then a string of numbers and letters. They literally join my email list several times per minute! They have added over 8000 emails to my list in just a couple weeks. I have surpassed all of them, and now turned on double authentication when someone joins my list. But is there any other way to stop this? Has anyone else had this happen? Thanks, Jason V.

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C
Partner
4 days ago
L
Contributor I
lindawContributor I
asked in Sign-up Forms

How to install forms in Klaviyo

Thanks for the welcome. Great to be here.I’d like more information on installing forms on Klaviyo. Thank you.-lindaw

1
DavidV
Partner - Gold
4 days ago
A
Anonymous
asked in Sign-up Forms

Wordpress embed not work on pages

I’m new to Klaviyo but not to Wordpress. I was able to add the code to my site, got the pop up working and was able to embed a form on a blog post a few weeks ago.Right now I’m stuck because I’m trying to set up a page with a sign up form. I want to create a QR code that will take people to this page on my website to sign up. But for some reason the embed form isn’t showing when I view the page.I made sure the form was set to everyone, even tried viewing incognito but it’s just not showing. I went back to the blog post I did a few weeks ago that I was able to embed and made sure I was using the same widget. I even made a clone of that sign up form so that I would know it’s all exactly the same. But it won’t show on the page.What am I missing?

2
D
Contributor I
4 days ago
V
Contributor I
VVN88Contributor I
asked in Sign-up Forms

Content behind an email wall (sign up forms)

Hi, we have an outlet within our Shopify store and I want to capture emails before users enter the outlet by triggering a pop up that acts like a wall - so user has to enter email details before entry. I have followed the very helpful step by step process to create a custom trigger (sign up form) and pasted the code onto the relevant Shopify page but the form is not showing up. Here’s the code:<button class="klaviyo_form_trigger">Click here</button><script type="text/javascript">    document.querySelector('.klaviyo_form_trigger').addEventListener('click', function (){        window._klOnsite = window._klOnsite || [];         window._klOnsite.push(['openForm', 'VwTBSM']);I have pasted it into custom liquid heading within Shopify. Does anyone know what I am missing as I am sure I am close to doing this.  

7
bluesnapper
Partner
7 days ago
H
Contributor I
Hanibal LecterContributor I
posted in Sign-up Forms

Still NO textarea input field?

Hi thereIt's amazing: Klaviyo has many good features, but it doesn't have a textarea input field. Imagine you have to enter more than two words in a form field, the description of a problem, for example. You'll go crazy if it's all on one line. Please Klaviyo engineers, finally give us a textarea input field! Thank you! Hanibal Lecter

10
N
Contributor IV
7 days ago
A
AlessandraNew Member
asked in Sign-up Forms

sign-up form doesn't work

I HAVE CREATED A FORM TO RECEIVE REGISTRATIONS FOR THE EVENTS. I ONLY HAVE 10 SUBSCRIBERS AND NOW THAT I MAKE ATTEMPTS BY SIGNING UP WITH OTHER EMAILS THESE DO NOT APPEAR IN THE "PROFILES" SECTION HOW DO I RECOVER THEM?

1
Adam Ragsdale
Partner
7 days ago
T
Contributor I
three cities socialContributor I
asked in Sign-up Forms

re-enabling a subscriber pop-up

I set up a pop up to test a new form - https://www.threecitiessocial.com/404 - and i used my work email to test. the test worked and the info flowed into Klaviyo. I have the form set to ‘show everyone’. Now i want to test the form again (without having to se multiple email addresses) and went into klaviyo and removed my subscribed work email but when i go to https://www.threecitiessocial.com/404 i can’t get the form to show. Is there a way to have the form show?

3
JessFosnough
Expert Problem Solver II
8 days ago
B
Contributor I
BravoContributor I
asked in Sign-up Forms

is it possible to get a signup link to newsletter?

Can I make a link/QR-code a person can scan, and then they can signup directly to newsletters.

3
J
Contributor III
8 days ago
S
Contributor I
StevenEmailContributor I
asked in Sign-up Forms

Coupon Assigned after customer purchased.

Hello! I was tracking a customer journey and i noticed that the “Coupon Assigned” trigger was sent a whole 2 hours after they completed the sign-up form. Causing them to cancel an order.  I’m wondering why the coupon would be assigned so late? Here are some images showing the timeline.  They subscribed to the promo pop-up at 7:24 pm  then the coupon was assigned at 9:39 pm

1
bluesnapper
Partner
9 days ago
K
Contributor I
KaunisContributor I
asked in Sign-up Forms

Why are my subscribers coming up as not subscribed?

Hi, so I made a sign up flyout form for email subscribers. It is live and works, BUT when you go into the profiles it says on all but 1 that they have not subscribed? Why? They have to physically put there details in and click submit for it to come through as subscribing. Its pretty simple to work out and I've gone over the steps so many times and still can not find what I did wrong.

3
DavidV
Partner - Gold
9 days ago
R
Contributor II
Randyt816Contributor II
asked in Sign-up Forms

Email and SMS pop ups

I have created email and SMS popups through Klaviyo for my Shopify store. The popups work like they are suppose to on mobile devices but they are not working on laptops. I have gone back and checked all the forms and can’t find any issues as to why they are popping up on my laptop. Any help would be greatly appreciated

2
R
Contributor II
10 days ago

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