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Can a profile be automatically removed from the 'SMS subscribers' list after sending a standard keyword?

  • 4 May 2024
  • 1 reply
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There is a list of standard keywords https://help.klaviyo.com/hc/en-us/articles/360035285472#01H8PSCKC0XVP9F1S1SSVD4JMN

START, UNSTOP: …  Note: You must have a list titled "SMS Subscribers" for the keywords to work.  

Сan the use of any of these keywords remove a user from this list?

Or the user always remains in the "SMS Subscribers" list but only his general SMS consent status changes?

 

Thank you!

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Best answer by kaila.lawrence 6 May 2024, 21:10

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@MVysh You’re correct, any of the standard keywords will unsubscribe the profile from the SMS list. Their status will change to “Unsubscribed” and will be excluded from campaigns. 

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