Add BigCommerce Store to Account Family

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We have a paid account with two store domains as individual accounts (US and CA). We have recently removed two other accounts but I want to add a completely new store domain with its own account. I can’t locate any documentation on this. Please could somebody step in?

Thanks in advance,



Best answer by David To 3 March 2023, 15:33

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Thanks, David!!

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Hello @Megan.Poole,

I would recommend checking out our Understand multi-account user privileges Help Center article. In it, you’ll find instructions on exactly how to create a new Klaviyo account associated with your new store (domain) - all while being able to access it with the same login credentials as you normally would!

The key here when signing up is to use the same email address and password as your normal login, but using a different company name. 

I hope this helps!