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Klaviyo Connect Event

(Thu, 16 Feb, 14:00)

6,539 Topics
18,001 Replies
10,397 Members

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huydungktvNew Member

Developer Group

How to using API create profiles and order like shopify's data in klaviyo

i am using api to push data from my website to klaviyo profilesi read the docs, but cant upload data like when i connect klaviyo with shopifyWith shopify, orders are displayed in a scientific and easy to read manner This is my data on klaviyo And this is data of shopify on klaviyo

bodiesandbarbellsNew Member

Campaigns and Flows

Issues? Email did not send and template issues.

Are there issues going on right now?When I was choosing a template it would be missing the unsubscribe and address area once I selected it and started making changes.I finally found one that kept that part of the template and did my email and sent it out, but there were crickets. Only one person opened it up. I usually have 75% open rate so I was wondering what was going on. I have a friend on my list and asked her about it and she said she had not received the email. I resent it to her alone and still she did not receive it. Anyone know what’s going on?Thanks,Ashley

JaSnNew Member

Campaigns and Flows

Falling out of abandoned cart flow

Hi, I want to send a second set of emails in the abandoned cart flow and I wonder if I need to manually add a step that says ‘if purchase has not been made in the last x day, send second email’. Or would that be unnecessary? How would Klaviyo know that purchase was made on this abandoned cart?

rlscsiNew Member

CFML Assistance Requested

We are trying to integrate Klaviyo within a CFML (Lucee, ColdFusion) environment, but there is very little help in the documents for this language. Are there any other CFML developers using Klaviyo? Right now, I could just use a couple of examples, such as how to authenticate. The documents give you one line with no context surrounding it. Is this in a POST? Is this in a Javascript? In any case, does anyone (CFML, JQuery, JavaScript) have a working example (with your credentials dummied up, of course) that you can share with me to get me started? Thank you!

Denise DNew Member

Campaigns and Flows

Welcome Series and Product Launch at the same time

Hello. I have created a welcome flow series for newsletter subscribers. However, I am a new company and launching a new product. I’m not sure how to integrate these items? Or do I do a welcome series and start a new product launch? I have about 11 emails for the product launch. Would the combination of the welcome series and product launch be too much? Thank you! Denise

julie.accardoKlaviyo Employee

Campaigns and Flows

Recap discussion: [Strategy session] Automate customer retention with Klaviyo flows (for small to medium businesses)

Let’s keep the conversation going from today’s live training on how to automate customer retention with Klaviyo flows for small/medium sized businesses! This is a collaborative space to post any related questions or comments about this session. During this session, we: broke down the elements that make up a flow discussed how flows help with customer retention learned ow to use flows and campaigns concurrently reviewed must-have retention flows Key takeaways from the training: Flows are highly customizable so take the time to personalize and optimize each messaging experience. When done properly, flows and campaigns utilized together within a marketing strategy should complement each other by bridging communication gaps. Since repeat purchasers spend 3x as much as first-time customers, setting up post purchase retention flows is key to influencing a repeat purchase. Additional resources: Winback email examples Replenishment and repurchase email examples Comment below any q

zubalikNew Member

"Unable to detect that signup forms are successfully installed on your site." on Wordpress

I have already gone through the troubleshooting guides and the videos on how to install the sign-up form code snippet. I downloaded the header and footer plugin and copy and pasted the snippet there.I changed the targeting and display time.Klaviyo is installed and embeded. I am not using Internet Explorer.I reran the test in incognito mode.I tripled check the code and copy and pasted directly to the body of the footer.I only have 1 Klaviyo account.I have spent hours working on syncing Klaviyo to my account and being able to enable marketing at checkout. The pop-up and embedded newsletter is the only thing left. Someone please help me.Thank you.

Toy SpaceNew Member

Campaigns and Flows

Informing Customer Preorder Item Has Arrived

How do I create an automation whereby it will inform customers who ordered a “preorder” item that is has already arrived “instock” tag. Our customer order a mixture of instock and preorder tag items sometimes. Therefore, I am looking to create a trigger to inform customer of those specific items arrival when we update it from preorder to instock tag.

luckylukeNew Member

Best Practice for Shopify Markets + Klaviyo

Hello People,I have found this post: The recommendation here is to run multiple stores + Klaviyo accounts… Shopify Markets is in Beta now, the benefit is to sell to multiple markets from one store. Therefore, the recommendation seems to be a bit outdated, since the benefit of Shopify Markets is to sell internationally from one single store. As far as I understood, it is more ore less the same technology and options Shopify offers today but bundled differently. We currently run our store in EN but are about to add DE as a second language. Customer marketing+forms and so on has to be bilingual too. Is there a Best Practice approach how to run (lists, flows, forms, content, ...) in multiple languages without unnecessary overhead?Thanks!

Taylor TarpleyCommunity Manager

News & Announcements

Welcome our '23 Community Champions Cohort!News

Hello Community, I come with exciting news! We’d like to formally introduce you to our 2023 Community Champions! 🏆 These partners have displayed an immense aptitude for teaching their peers and expertise in our platform! Our ‘23 Champions are excited to share their knowledge and experience with you all to make our Community a more inclusive and educational place! We have a mix of old and new Champions making up our ‘23 cohort, so please welcome these 14 Champions and make sure to check out their profiles to get to know them better! Peyton Fox // @Spark Bridge Digital LLC Tim Akers // @Akers Digital Chelsea Grove // @chelsgrove Joe Hsieh // @retention Bobi Nikolovski // @Bobi N. Bryan Richey // @In the Inbox Omar Lovert // @Omar Kylie Williams // @Kylie W Ashley Ismailovski // @Ashley I. Brett Bernstein a.ka. @Brett_Gatsby Mohsin Farooqui // @inboxingmaestro Katherine Burlock // @KatherineB Jakub Borowiecki // @Jakub Gabrielle Pitman // @ebusiness pros For more info

huydungktvNew Member

Developer Group

How to using API create profiles and order like shopify's data in klaviyo

i am using api to push data from my website to klaviyo profilesi read the docs, but cant upload data like when i connect klaviyo with shopifyWith shopify, orders are displayed in a scientific and easy to read manner This is my data on klaviyo And this is data of shopify on klaviyo

bodiesandbarbellsNew Member

Campaigns and Flows

Issues? Email did not send and template issues.

Are there issues going on right now?When I was choosing a template it would be missing the unsubscribe and address area once I selected it and started making changes.I finally found one that kept that part of the template and did my email and sent it out, but there were crickets. Only one person opened it up. I usually have 75% open rate so I was wondering what was going on. I have a friend on my list and asked her about it and she said she had not received the email. I resent it to her alone and still she did not receive it. Anyone know what’s going on?Thanks,Ashley

rlscsiNew Member

CFML Assistance Requested

We are trying to integrate Klaviyo within a CFML (Lucee, ColdFusion) environment, but there is very little help in the documents for this language. Are there any other CFML developers using Klaviyo? Right now, I could just use a couple of examples, such as how to authenticate. The documents give you one line with no context surrounding it. Is this in a POST? Is this in a Javascript? In any case, does anyone (CFML, JQuery, JavaScript) have a working example (with your credentials dummied up, of course) that you can share with me to get me started? Thank you!

Denise DNew Member

Campaigns and Flows

Welcome Series and Product Launch at the same time

Hello. I have created a welcome flow series for newsletter subscribers. However, I am a new company and launching a new product. I’m not sure how to integrate these items? Or do I do a welcome series and start a new product launch? I have about 11 emails for the product launch. Would the combination of the welcome series and product launch be too much? Thank you! Denise

zubalikNew Member

"Unable to detect that signup forms are successfully installed on your site." on Wordpress

I have already gone through the troubleshooting guides and the videos on how to install the sign-up form code snippet. I downloaded the header and footer plugin and copy and pasted the snippet there.I changed the targeting and display time.Klaviyo is installed and embeded. I am not using Internet Explorer.I reran the test in incognito mode.I tripled check the code and copy and pasted directly to the body of the footer.I only have 1 Klaviyo account.I have spent hours working on syncing Klaviyo to my account and being able to enable marketing at checkout. The pop-up and embedded newsletter is the only thing left. Someone please help me.Thank you.

Toy SpaceNew Member

Campaigns and Flows

Informing Customer Preorder Item Has Arrived

How do I create an automation whereby it will inform customers who ordered a “preorder” item that is has already arrived “instock” tag. Our customer order a mixture of instock and preorder tag items sometimes. Therefore, I am looking to create a trigger to inform customer of those specific items arrival when we update it from preorder to instock tag.

CC_ArdMoorNew Member

Campaigns and Flows

Cross Sell Flow Query

I am setting up a cross sell flow. If someone has bought a jacket - how do I ensure they don’t get offered other jackets in the dynamic feed - as they’ve just bought a jacket?ThanksC

aggie_publicnectarNew Member

Campaigns and Flows

Background lines on mobile

Hi, I’m getting troubles with grey lines on mobile, not first time and can’t find the right answer so far. It only shows on mobile, desktop works fine.In this project, I turned off the mobile optimisation as it doesn’t slice our emails nicely. It looks like klaviyo took grey colour from background, but uses it to slice my sections in designed campaign. Is there any way I can solve that? - Aggie

SK789New Member

Campaigns and Flows

abandon cart products not showing

Hi,I've created abandon cart and browse abandon flows. However, when I test there are no products showing. I’ve used the standard templates for this. Appreciate the help in advance. Thanks

Momo1234New Member

Lists, Segments, and Profiles

Subscribe & Preference Pages

Hi, I am unable to edit my Subscribe & Preference Pages Normally, I should be able to change text and look, but I can't even enter this page.After clicking edit page I come out at a white screen. Please help

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