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New on the Academy: “AI for marketers” course

1 day ago

Welcome to the Klaviyo Community!

14,713 Topics
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Winback flow strategies: timing, segmentation and offers

What’s the best way to build a winback strategy for inactive customers? The best way to build a winback strategy for inactive customers is to base tim

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Recap: How Lilo Social drives revenue with AI-powered personalization

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Klaviyo now works with Claude and ChatGPT: what you need to know

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UpCrib Inc.Contributor I

Developer Group

Custom Trigger (openForm) Not Showing Popup Even Though Onsite Script Is Loaded

Hi everyone — hoping someone from Klaviyo engineering or community can help.I’m trying to trigger a popup form via the custom JavaScript trigger: window._klOnsite.push(['openForm', 'TnP475']); Here’s the problem:The onsite script loads correctly, _kl

WarfairContributor I

Editor desparately slow

The Editor USA desperately slow - keeps coming up with a warning that "it is not reapnding"..It takes us hours to complete a simple newsletter and it drives us crazy. I - an numerous others have complained about this for a very long time. Can you ple

YannaContributor I

My welcome flow, test emails, & email campaigns aren't sending

Hey everyone, So I’ve set up my email templates and welcome flow and it isn’t triggering for new signs ups. It’s connected to a list not a segment and it won’t even send my email a test email when I try. I also tried sending out a campaign and that

eddioContributor I

Error on klaviyo email template

So, i prepared email template as per my preference, no issues, happy with it.Now, when I sent out emails it has errors on the mobile display, but okay on the desktop. Is this common for klaviyo, that I have to make the template twice for mobile and f

NicolaPContributor I

Login crossover between Partners and Klaviyo accounts

I recently joined Partners and set up my login for the account. The first time I logged into my regular account to manage client work, it kicked me out for a wrong password. I reset it, then got kicked out my Partner account for wrong password. And s

Chloe-SchneiderCommunity Manager

Strategic advice

Recap: Playing the Long Game: How brand-building and BFCM can co-exist

During our fireside chat on brand building during BFCM, host Jess McMahon, Senior Digital Strategist at Klaviyo, was joined by Nathan Yun, co-founder at Paire, and Nicole, head of ecommerce at Koh, to share strategies on using BFCM not just for sales

SerenaAlqimiaContributor I

Woo User Group

Send order details to shop manager

Hello, everyone.I have created a transactional flow triggered by a WooCommerce Order Placed. The flow correctly sends a summary email to the customer containing a dynamic table with the Name, Attributes, Quantity, and Price for each product purchased

44

S

1 day ago

mai.tranKlaviyo Employee

Product Updates & Announcements

New on the Academy: “AI for marketers” course

Curious about AI, but not sure how it actually fits into your marketing day-to-day?We’ve launched a new course on Klaviyo Academy: AI for Marketers, designed to help marketers cut through the hype and build real, practical AI confidence. This beginne

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1 day ago

GabbyEspositoCommunity Manager

Strategic advice

Recap: How Lilo Social drives revenue with AI-powered personalization

In our February 2026 Fireside Chat, Zac Fromson, Co Founder of Lilo Social, shared how he and his team think about AI as a force multiplier for modern retention strategies, helping brands focus their effort where it matters most. Drawing on his exper

FransalContributor I

Showing dynamic content blocks category

Hi,I’m trying to create a product block only to show when a person has recently browsed the homeware section of our site. It is a homeware and clothing store so it doesn’t make much sense to show clothing as recommended items when they’ve browsed hom

4544

1 day ago

U

UpCrib Inc.Contributor I

Developer Group

Custom Trigger (openForm) Not Showing Popup Even Though Onsite Script Is Loaded

Hi everyone — hoping someone from Klaviyo engineering or community can help.I’m trying to trigger a popup form via the custom JavaScript trigger: window._klOnsite.push(['openForm', 'TnP475']); Here’s the problem:The onsite script loads correctly, _kl

WarfairContributor I

Editor desparately slow

The Editor USA desperately slow - keeps coming up with a warning that "it is not reapnding"..It takes us hours to complete a simple newsletter and it drives us crazy. I - an numerous others have complained about this for a very long time. Can you ple

YannaContributor I

My welcome flow, test emails, & email campaigns aren't sending

Hey everyone, So I’ve set up my email templates and welcome flow and it isn’t triggering for new signs ups. It’s connected to a list not a segment and it won’t even send my email a test email when I try. I also tried sending out a campaign and that

eddioContributor I

Error on klaviyo email template

So, i prepared email template as per my preference, no issues, happy with it.Now, when I sent out emails it has errors on the mobile display, but okay on the desktop. Is this common for klaviyo, that I have to make the template twice for mobile and f

NicolaPContributor I

Login crossover between Partners and Klaviyo accounts

I recently joined Partners and set up my login for the account. The first time I logged into my regular account to manage client work, it kicked me out for a wrong password. I reset it, then got kicked out my Partner account for wrong password. And s

SerenaAlqimiaContributor I

Woo User Group

Send order details to shop manager

Hello, everyone.I have created a transactional flow triggered by a WooCommerce Order Placed. The flow correctly sends a summary email to the customer containing a dynamic table with the Name, Attributes, Quantity, and Price for each product purchased

Marco Salvaggio LTVContributor I

Service

Whatsapp migration from hubspot

i migrated from hubspot to klaviyo.but i’m having an issue on whatsapp.I removed the integration between whatsapp manager and hubspot and then connect it to klaviyo.I had to create a new whatsapp manager but that was easy, the issue is about the numb

11

1 day ago

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SaaS_LifecycleContributor I

Analytics

I have emails with clicks, but opens aren't tracked

Hi everyone, I have emails with clicks, but the opens are NOT recorded. I’ve reached out to support. They told me to move the tracking pixel from bottom of the email to above the email. But it’s been 24 hours and it’s still the same. I’ve checked tho

BojanContributor I

Hi all,how can i add to template some falues from catalog or from feed.i have feed in catalog sourcethank you

11

1 day ago

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danielmartinhqProblem Solver I

Marketing

Sudden spikes in event traffic – how are you handling this in Klaviyo?

Hi everyone,We’re using Klaviyo to track user events and trigger flows, and most of the time things run smoothly. However, during certain campaigns or promotions, we see sudden spikes in events being sent to Klaviyo (for example after emails or socia

352

D

14 days ago