Welcome to the Klaviyo Community!

"machine_open: true" Filtering

This is not regarding Apple Privacy Opens. I would like to be able to segment opens while filtering by machine_open: true to isolate all machine opens, not just MPP. This is not achievable through the segment builder. For the purposes of this engagem

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8 hours ago

Taishah99Contributor I

Analytics

How to stop bots

Hi there, We’re looking for a double opt-in alternative to prevent our list from being spammed. Recently we have been attacked by bots. I can see there are a lot of fake emails, but their domain is @gmail.com, so I can’t bulk delete them, segment the

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10 hours ago

CRAFTED DECORContributor I

IMAGE SELECTOR FOR PRODUCTS

WHY is it not easy to CHOOSE an image for a product tile, in most cases there are 3 or 4 images with each product, and in some cases I have variants (so there are more images to choose from), however the only option is the FIRST image. Constant Cont

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Product updates and announcements

GabbyEspositoCommunity Manager

Sign up for coaching with Klaviyo Champions: virtual mentoring by industry experts

Sign up for small group, peer-led mentoring, tailored to your needs.Plan and prep for BFCM feeling more confident and inspired this year. Klaviyo Community Champions — marketing leaders at top brands and agencies who use the platform every day — will

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HuguesKlaviyo Employee

Why did my open rates drop after I changed my sender address?

TL;DR: When you change your "from" address, it must align with your branded sending domain to stay DMARC-compliant. Misalignment is the most common culprit for post-change deliverability drops.Full Q&A: Hello,the domain warm-up has been compl

3174

Product updates and announcements

GabbyEspositoCommunity Manager

K:BOS 2026: What Klaviyo going headless means for you

Hey community!I watched the K:BOS keynote live, so you don’t have to. (Though I still think you should check out the recording if you haven’t). Here’s what I took away, what is available now, and where I would start.The short versionKlaviyo announced

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2 days ago

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yikegiContributor I

how to get Klaviyo free trial - need help

could you pls help with letting in getting Klaviyo free trial. I am new here, I hope this helps me well if contributed. thanks.

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2 days ago

GabbyEspositoCommunity Manager

How to know if multiple Klaviyo flows will fire on the same person (and what to do about it)

If you have more than one flow live in Klaviyo, it’s normal to wonder whether the same person can qualify for multiple messages at once.The short answer: yes, they can. A single profile can trigger multiple flow-eligible behaviors in a short window,

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2 days ago

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AvanzaFibraContributor I

Service

Sugerencia: enviar mensajes con la tecla Enter en el Helpdesk

Hola, os escribo para sugerir una mejora en el Helpdesk: que se pueda enviar un mensaje pulsando la tecla Enter, en lugar de tener que hacer clic en el boton de enviar cada vez (se podria mantener Shift+Enter para salto de linea). Ahorraria tiempo y

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3 days ago

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AvanzaFibraContributor I

Service

Sugerencia: corrector ortografico (autocorrector) en el chat del Helpdesk

Hola, otra sugerencia para el Helpdesk: seria muy util tener un corrector ortografico / autocorrector integrado en el cuadro de texto del chat, para evitar faltas de ortografia cuando el equipo responde a los clientes. Podria funcionar como el correc

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3 days ago

CRAFTED DECORContributor I

IMAGE SELECTOR FOR PRODUCTS

WHY is it not easy to CHOOSE an image for a product tile, in most cases there are 3 or 4 images with each product, and in some cases I have variants (so there are more images to choose from), however the only option is the FIRST image. Constant Cont

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ashprashContributor I

Introduction

I previously ran TikTok Shop in UK and was a member of Amazon’s Marketplace leadership team in Europe, where I ran subscribe & save. I am now trying to understand why so many first-time customers never place a 2nd order. I am curious to hear what

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7 days ago

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BlackTeethContributor I

Help - subscribe on desktop not working

Basically my email flow works perfectly fine but my sms one works on my phone but not when i try & subscribe on desktop anyone else having this issue?

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1 month ago

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danielmartinhqProblem Solver I

Sudden spikes in event traffic – how are you handling this in Klaviyo?

Hi everyone,We’re using Klaviyo to track user events and trigger flows, and most of the time things run smoothly. However, during certain campaigns or promotions, we see sudden spikes in events being sent to Klaviyo (for example after emails or socia

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7 months ago

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Kelsey19Contributor I

Help coding for text in dark mode

Hi there!I’m a newbie and have been perusing the dark mode help on here and also on litmus and just...haven’t found a simple solution. My email is so simple. I’m using a brand colour gradient background image for the whole email (so each section is t

7592

8 months ago

JDavisContributor II