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New live training: Scale your strategy with Klaviyo’s AI Customer Agent

1 day ago

Welcome to the Klaviyo Community!

14,998 Topics
42,937 Replies
45,446 Members

Featured topics

New live training: Scale your strategy with Klaviyo’s AI Customer Agent

Deliver fast, personalized support at scale with AI.Join this live, expert-led training to learn how to set up and optimize Klaviyo’s AI Customer Agen...

Forum|Forum|1 day ago

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Get your Klaviyo account ready for BFCM: the essential summer audit checklist

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Forum|Forum|3 days ago

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Personalization that pays off: 3 ways to increase AOV without more discounting

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Forum|Forum|11 days ago

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Community member spotlight: Megan Brewster

Forum|Forum|17 days ago

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Natalie FlowersContributor I

Strategic advice

Personalization that pays off: 3 ways to increase AOV without more discounting

We are well beyond the days of relying on batch-and-blast email sends and constant discounting to drive revenue. In my experience, those tactics might create short-term spikes, but they usually come at the expense of margin, list health, and long-ter

Back In Stock Location-based inventory limitation and feature request

Requesting a native ability to differentiate Back In Stock notifications by Shopify inventory location. Currently, there is no scalable solution for merchants that need location-specific inventory logic. The available workarounds - maintaining separa

211

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12 hours ago

dianenothContributor I

Strategic advice

Email marketing ideas for common small business moments (what to send + who to send it to)

Not sure what emails to send? You’re not alone. Most ecommerce brands don’t have a tools problem. They have a “what do I send?” problem. Use this ecommerce email marketing framework to plan campaigns for launches, slow weeks, restocks, and holidays.

AdityaK.Contributor I

Accounts and settings

Popup SIgnup form for wordpress

Hi there, I am trying to create a popup signup form for my WordPress website. We don’t have WooCommerce installed; it’s just a generic WordPress website. We have already integrated it with Klaviyo, and I am not sure how to create an embedded signup f

kimmichiganbythebottleContributor I

Analytics

Obtained outside email list

We received an attendee email list from a sponsored event (approximately 800 contacts). We'd like to send a follow-up email through Klaviyo, but we want to avoid negatively impacting our sender reputation or deliverability.What is the recommended bes

152

1 day ago

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StefaniaPContributor I

Marketing

Source Code or the text panel

Hi everyone, it looks to me as though the “Source code” option has disappeared from the text panel. Has there been a UI change and has it been moved?

mareeeenaContributor I

Strategic advice

Get your Klaviyo account ready for BFCM: the essential summer audit checklist

Learn how to clean up your Klaviyo account this summer for a more successful BFCM. Nothing says summer like long weekends, OOO replies, and a Klaviyo account full of disengaged profiles.Every summer I have a version of the same conversation with clie

861

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1 day ago

GabbyEspositoCommunity Manager

Product updates and announcements

Community member spotlight: Megan Brewster

This month, we're excited to spotlight Megan aka @brightirismarketing, a talented strategist and active member of the Klaviyo Community who's passionate about helping brands build smarter, more engaging email programs. 💌✨What Megan is known for 📈💡Me

goalcrazyContributor I

Marketing

How to stop a bot from joining my email list 100s of times per day

Hello, tow week ago I started getting 100s of spam emails joining my newsletter per hour. It seems to be the same person… the email address starts with the same name with then a string of numbers and letters. They literally join my email list several

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1 day ago

danielle.garlandKlaviyo Employee

Product updates and announcements

New live training: Scale your strategy with Klaviyo’s AI Customer Agent

Deliver fast, personalized support at scale with AI.Join this live, expert-led training to learn how to set up and optimize Klaviyo’s AI Customer Agent to deliver 24/7 customer support, reduce support volume, and drive revenue. What You'll Learn:How

50

1 day ago

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kimmichiganbythebottleContributor I

Analytics

Obtained outside email list

We received an attendee email list from a sponsored event (approximately 800 contacts). We'd like to send a follow-up email through Klaviyo, but we want to avoid negatively impacting our sender reputation or deliverability.What is the recommended bes

MarijkeContributor I

Customer Hub - help, a double account verification

Hi! I’m currently working on getting Customer Hub live on our site (yay exciting!) but came across an issue and hopefully someone here can point me in the right direction.When I log into my account through Customer Hub I receive a double 2FA. One thr

Adds007Contributor I

Flow email delivers with its body duplicated, but template + render API show a single clean email

Hoping someone (or Klaviyo staff) can help with a strange one.One email in a Draft flow delivers with its entire body duplicated — logo → hero → copy → product → footer, then the whole thing again. It happens on every test send ("Preview email → Send

RaphaelBContributor I

Marketing

Feature Request: Delay Flow Emails Instead of Skipping Recently Emailed Profiles

What I'm trying to achieveI'd like to suggest a new option for Flow emails when using Skip Recently Emailed Marketing Profiles.Today, when a profile enters a flow and has received a recent marketing email, Klaviyo can skip that profile entirely. Whil

makeshContributor I

Public API Endpoint to Check Custom Catalog Feed Sync Status

We are currently using Klaviyo's Custom Catalog Feed feature to sync our product catalog via an XML feed, configured through Content > Products > Manage Custom Catalog Sources in the Klaviyo UI.Our feed is hosted at an external URL and Klaviyo

PAS DENOMContributor I

Service

BUSCO EXPERTA O EXPERTO EN KLAVIYO (CHILE)

¡Hola! si sabes de algún experto/o en la plataforma Klaviyo que pueda asesorar/enseñar en CHILE me compartes el dato plis! (para marca de ropa femenina)Contactarse al: +569 65642944

rdrathsContributor I

API Access to Klaviyo Attribution Settings

Hi, we use the Klaviyo API to extract most of the different data entities from Klaviyo. However, there is no API for Klaviyo Attribution Settings, so calculating attributed orders values from events & order data is impossible without manually gra

FatihContributor I

When a customer sends a message via WhatsApp, the account automatically sends a message like this. Where can I disable or modify this? Is this problem caused by the keyboard or meta? There's no such setup in the keyboard or meta automation systems. I

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8 days ago

MichaelaJankerKlaviyo Employee

Deutschsprachige Gruppe

🛒 E-Commerce-Marketing: Welche Umsatzhebel ziehen wirklich?

E-Commerce wird jedes Jahr komplexer: mehr Kanäle, höhere Werbekosten und Kund*innen, die personalisierte Erlebnisse erwarten. Genau deshalb lohnt es sich, die Grundlagen des modernen E-Commerce-Marketings regelmäßig zu hinterfragen.Die wichtigsten L

390

10 days ago

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fegeeageContributor I

Accounts and settings

dumb

If you want my money you should fix your system. cant upgrade my plan, and can not even talk to support because i need to upgrade to talk to them. so i need to post it here.

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