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What’s one ‘basic’ tactic or piece of advice you ignored that ended up working?

1 day ago

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aseretContributor I

aPOC

maticopsContributor I

Service

Can't sign up for subscription

We are trying to sign up for Klaviyo email subscription. The dropdown won’t let us choose how many subscribers we have - the selection won’t go past 6k. How can we fix this so we can sign up? We've tried contacting support, but there is no response.

CACContributor I

Can I embed a clickable pdf in a campaign ?

Hi. We’re a charity with a quarterly newsletter. The newsletter is created in Canva and exported as a pdf. It includes MULTIPLE links to various website articles and to our online store.Is there any way we can embed that directly into a Klaviyo campa

132

1 hour ago

H

harwardmContributor I

Marketing

Tracking number from shipstation

I am working on a flow to let my customers know that their order has been shipped and want to send them their tracking number. I use shipstation and have it integrated into Klaviyo, but don’t know how to pull that tracking number from shipstation an

thuyContributor I

different lists for subscribe method

I’m trying to figure out the best way to clean up our lists. We have one list, entire email list, that is from a pop-up form and another one, newsletter, for those who subscribe during check out on Shopify, but I saw that it’s recommended to just hav

90

T

2 hours ago

GabbyEspositoCommunity Manager

Strategic advice

What’s one ‘basic’ tactic or piece of advice you ignored that ended up working?

You know the kind of tip or saying you’ve heard a hundred times:“Test everything.”“Simple messaging usually wins”“No one knows what they’re doing at first”“Done is better than perfect”In the moment, you nod along, but then you never really apply it o

teachateauContributor I

Marketing

Question about Installing Page View Tracking Snippet

Dear Klaviyo Support Team,Hope you’re doing well.We are currently trying to implement page view tracking based on the following guide:https://help.klaviyo.com/hc/en-us/articles/360059075151However, we are a bit unclear about some of the implementatio

111

3 hours ago

chloe.strangeCommunity Manager

Strategic advice

Recap: Fireside Chat: How Kulani Kinis converts social content to checkout

Ask your questions in the thread below - this thread will be open until April 10th. After the 10th feel free to ask your questions as a new post on the Community so your peers can chime in and share their perspective!Thank you to @Jemma! I hope you

932

20 hours ago

Z

ZThomas0604Contributor I

Marketing

need help with custom popup

I’m having issues with my custom popup. It only has utm_campaign, utm_content, and utm_medium.https://amexemholistics.com/?utm_source=pinterest&utm_medium=organic&utm_campaign=batana_oil_loc_howto

312

Z

23 hours ago

starfox221Contributor III

Analytics

What is defined as "previous period" on the Subscriber Growth Dashboard

Whenever you add a custom range to the Subscriber Growth Dashboard, it says “vs previous period.” What is the previous period?Is there a way to customize this so we could define the previous period?

aseretContributor I

aPOC

maticopsContributor I

Service

Can't sign up for subscription

We are trying to sign up for Klaviyo email subscription. The dropdown won’t let us choose how many subscribers we have - the selection won’t go past 6k. How can we fix this so we can sign up? We've tried contacting support, but there is no response.

CACContributor I

Can I embed a clickable pdf in a campaign ?

Hi. We’re a charity with a quarterly newsletter. The newsletter is created in Canva and exported as a pdf. It includes MULTIPLE links to various website articles and to our online store.Is there any way we can embed that directly into a Klaviyo campa

thuyContributor I

different lists for subscribe method

I’m trying to figure out the best way to clean up our lists. We have one list, entire email list, that is from a pop-up form and another one, newsletter, for those who subscribe during check out on Shopify, but I saw that it’s recommended to just hav

teachateauContributor I

Marketing

Question about Installing Page View Tracking Snippet

Dear Klaviyo Support Team,Hope you’re doing well.We are currently trying to implement page view tracking based on the following guide:https://help.klaviyo.com/hc/en-us/articles/360059075151However, we are a bit unclear about some of the implementatio

111

3 hours ago

starfox221Contributor III

Analytics

What is defined as "previous period" on the Subscriber Growth Dashboard

Whenever you add a custom range to the Subscriber Growth Dashboard, it says “vs previous period.” What is the previous period?Is there a way to customize this so we could define the previous period?

suyogpContributor IV

I am testing offers in a popup form. But I can't go beyond 3%. Right now it's not even 2%. I tried every offers, but don't know what's the problem. Is there anything else I need to check or I am missing something? The popup triggers at 7 seconds, hav

rob-nybContributor I

How to set brand icon seen in inboxes?

Hi all,I’m trying to understand the best way(s) to set our brand icon to be viewable in all email clients, or as many as possible... To date we set an icon of the sending email address we use in Google Workspace, so at least Gmail users see our icon

661

1 day ago

daddyshomemadesyrupsContributor II

Marketing

Best way to handle event signups (paper list) + flows + double opt-in?

Hi everyone! I’d love some guidance on best practices for managing event signups in Klaviyo.Here’s my current setup:I have a signup form for a giveaway that uses double opt-in That feeds into an “Event Signups — Confirm Subscription” list I created a

111

1 day ago

J

jensonlineContributor I

Service

Stuck red error box ' already submitted form'

I upgraded by shopify theme this week and the only bug seems to be a red box showing up (partially) that you can’t fully read but it’s related to the footer position wise, that is firing on all pages and saying ‘you have already submitted this form u

61

1 day ago