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Champion Coaching: Using AI, MCP, and customer data to prepare for BFCM

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K:BOS 2026: What Klaviyo going headless means for you

Hey community! I watched the K:BOS 2026 keynote live so you didn't have to, and honestly, there's a lot to unpack. I've put together everything you ac...

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J

JQBContributor I

Accounts and settings

Deliverability Certificate

Help! I completed the Deliverability Certificate and passed the exam several hours ago, however, until now, I haven’t received my certificate.

30

J

5 hours ago

michael_lifecycleContributor I

Analytics

Can Klaviyo actually tell you which one-time buyers are worth trying to win back?

I'm curious how Shopify + Klaviyo merchants handle this in practice.Suppose you have a group of customers who purchased once but never placed a second order.Identifying them is easy.The harder question is:Which of those customers were actually likely

50

10 hours ago

michael_lifecycleContributor I

Analytics

How do you diagnose a flow that looks healthy but may still be missing eligible customers?

I'm curious how other Klaviyo users diagnose this situation:A flow appears to be running normally and generating revenue, but you suspect some customers who should have entered the flow never did.What do you check first?For example:- trigger/event da

30

12 hours ago

michael_lifecycleContributor I

Analytics

Shopify + Klaviyo: When a flow looks healthy but repeat purchase underperforms, what do you check first?

When a flow looks healthy but repeat purchase is underperforming, what do you check first?I’m trying to understand a specific Shopify + Klaviyo failure mode.Sometimes the dashboard looks normal, but underneath:- the expected customer never entered th

50

18 hours ago

B

BenProblem Solver II

Marketing

Why can't we use segments as a profile trigger in a flow?

Hi there, we’re trying to add a segment to some flows but it never shows - Claude says Klaviyo doesn’t allow segments in the Profile filters section.Why?Use case for Klaviyo: bots are starting checkouts with fake details, creating fake profiles and t

80

B

21 hours ago

Zee_mailContributor I

Service

Issue with Klaviyo Partner Registration?

Hi Everyone,Sent this following email to patner-portal@klaviyo.com and its about a week with no response!Hey Partner Portal team,Our agency application was accepted and we received the K:Partners welcome email in our personal email id alam9763@gmail.

451

1 day ago

A

Anonymous

Marketing

Restricting Profile Creation in Klaviyo to Newsletter Subscribers Only

Hi everyone,I’m experiencing an issue with automatic profile creation in Klaviyo and hope someone here can help or provide some guidance.Current Situation:In my Shopify store, a profile is automatically created in Klaviyo for every user who starts th

41511

E

1 day ago

GabbyEspositoCommunity Manager

Strategic advice

Community Spotlight: Moms in marketing

Read lessons and advice from customers and partners in the Klaviyo Community about how motherhood has influenced and inspired their careers in ecommerce marketing.For so many people working in ecomm and marketing, “Mother’s Day campaign” is a line it

2913

1 day ago

L

Lee-AnneContributor I

Strategic advice

Orita.ai

Has anyone come across this platform and is using it? It sounds great / sounds like tech that Klaviyo should have built in (!) but it’s expensive and want to see if anyone is using it and can vouch for it?

1383

1 day ago

M

madeoneatatimeContributor I

Marketing

Subscribers not added to list despite sync

I have "Sync your Shopify email subscribers to Klaviyo" enabled, with "Email List" selected as the destination list. Single opt-in is set (not double).When I check an affected profile, I see:Under Details/Channel consent, it correctly shows subscribe

30

M

1 day ago

michael_lifecycleContributor I

Analytics

Can Klaviyo actually tell you which one-time buyers are worth trying to win back?

I'm curious how Shopify + Klaviyo merchants handle this in practice.Suppose you have a group of customers who purchased once but never placed a second order.Identifying them is easy.The harder question is:Which of those customers were actually likely

50

10 hours ago

michael_lifecycleContributor I

Analytics

How do you diagnose a flow that looks healthy but may still be missing eligible customers?

I'm curious how other Klaviyo users diagnose this situation:A flow appears to be running normally and generating revenue, but you suspect some customers who should have entered the flow never did.What do you check first?For example:- trigger/event da

30

12 hours ago

michael_lifecycleContributor I

Analytics

Shopify + Klaviyo: When a flow looks healthy but repeat purchase underperforms, what do you check first?

When a flow looks healthy but repeat purchase is underperforming, what do you check first?I’m trying to understand a specific Shopify + Klaviyo failure mode.Sometimes the dashboard looks normal, but underneath:- the expected customer never entered th

50

18 hours ago

B

BenProblem Solver II

Marketing

Why can't we use segments as a profile trigger in a flow?

Hi there, we’re trying to add a segment to some flows but it never shows - Claude says Klaviyo doesn’t allow segments in the Profile filters section.Why?Use case for Klaviyo: bots are starting checkouts with fake details, creating fake profiles and t

80

B

21 hours ago

M

madeoneatatimeContributor I

Marketing

Subscribers not added to list despite sync

I have "Sync your Shopify email subscribers to Klaviyo" enabled, with "Email List" selected as the destination list. Single opt-in is set (not double).When I check an affected profile, I see:Under Details/Channel consent, it correctly shows subscribe

30

M

1 day ago

G

GabriellaB1515Contributor I

Analytics

How are you measuring the incremental impact of Klaviyo email when paid ads, social, and organic are all running?

Since improving our popup form, our signup rate has increased from roughly 1% to 8%, which is great. We’re also seeing a noticeable uplift in Klaviyo-attributed revenue.However, I’m trying to explain this accurately internally. Our Klaviyo uses an at

70

G

3 days ago

michael_lifecycleContributor I

Marketing

Which lifecycle transition is hardest to diagnose for Shopify brands?

I’m researching where Shopify brands lose the most visibility in their customer lifecycle.Which transition is hardest to diagnose reliably?1. Subscriber → first purchase2. First purchase → second purchase3. Active customer → inactive4. Failed payment

80

3 days ago

J

Jeremy122Contributor I

Analytics

How would you measure Klaviyo performance after changing attribution settings?

For context, before I started managing the account, Klaviyo was consistently showing around 40%+ of total revenue attributed to Email + SMS each month.The attribution settings were set to 5-day email open attribution and 1-day click attribution, and

70

J

3 days ago

M

matchandlerContributor I

Service

is there an iOS app for Klaviyo?

Hello, pretty simple question and yet I’m surprised I only found one post about it from 2 years ago. I am wondering if there is an app (I don’t see one anywhere, so I imagine the answer is naturally, no.) I can’t imagine that one of the biggest email

993

M

4 days ago

A

AmabelasContributor I

Service

remove properties

Hi all,I've got a few custom profile properties that are no longer in use and I'd like to clean them up.I saw in an older thread that bulk deletion has to be done by Klaviyo staff, is that still the process? I'm on a free plan, so I don't have access

60

A

7 days ago