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RCS is here: what it means for your text marketing strategy (and how to get started)

3 days ago

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14,732 Topics
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RCS is here: what it means for your text marketing strategy (and how to get started)

RCS (Rich Communication Services) is now generally available in Klaviyo. Here’s what you should know.Hey everyone,If you have been following the mobil

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snnContributor I

Marketing

Remove default margin on mobile

Hi I can’t figure this out - how do I remove the default margin in the mobile version of the header?it’s gone on the desktop but stays in the mobile for some reason.This causes issues with dark mode.Since my image is a black logo on white background

Mpond2Contributor II

Klaviyo should automate Email Validation before sending

I’m writing to express a major concern regarding Klaviyo’s lack of built-in, automated email validation. Currently, there is no native system to verify if an email address is valid or "safe to send" before a campaign or flow is triggered.Why this is

a22Contributor I

AJAX call to Klaviyo API being blocked by browser's tracker-prevention

We have a newsletter signup form on our website that uses Javascript AJAX to make an API call to https://a.klaviyo.com/client/subscriptions/ to add someone to our newsletter list in Klaviyo. We have noticed that sometimes if the user’s browser is co

224

1 hour ago

GabbyEspositoCommunity Manager

Product Updates & Announcements

RCS is here: what it means for your text marketing strategy (and how to get started)

RCS (Rich Communication Services) is now generally available in Klaviyo. Here’s what you should know.Hey everyone,If you have been following the mobile messaging space, you have probably heard it described as “the future of SMS.” But what does that a

DamjanContributor I

Cannot post a comment on Klaviyo Community forum

For some reason 2 of my comments on 2 separate forums got hidden. Not sure how to fix that and what’s the reason for that. Can anyone help me with this issue? Who can I contact for support?

Diana LomarcanContributor I

Developer Group

Teaser custom trigger only works once

Background:I have a custom Shopify theme that uses CSS “animation: none !important “ when the user has prefers-reduced-motion on. I know this is not recommended behavior, but it touches too many things for me to remove it completely.I have modified t

CharzainContributor I

Marketing

I want to give a discount code after leaving a review.

Hi, I want to create a flow for after customer leave a review, the get a discount code for the next order. How do I do this, I search but could not find a flow already.thank you

EnvisionContributor I

Marketing

Internal Alert Recipients Automatically Disabled

We have two separate clients that are using internal alert flows where their individual emails keep getting automatically disabled from the recipient list. I am also a recipient on both flows and my email has never been disabled. One flow has been se

142

1 day ago

VensyContributor I

Marketing

Shopify Discounts - Combinable Discount Codes via Klaviyo

As you may already know, Shopify introduced combinable discount codes in June of last year, which has been a game-changer for many of us.However, I'm writing today to discuss a challenge that I and many others have faced when using Klaviyo for flows

DriesPContributor II

Shopify Customer Metafields

Shopify is going all-in on their Metafields implementation. Will Klaviyo add metafields data to their platform? For example: Customer Metafields would be super handy. We could collect all sorts of data and sync it over to Klaviyo. Shopify’s own segme

snnContributor I

Remove default margin on mobile

Hi I can’t figure this out - how do I remove the default margin in the mobile version of the header?it’s gone on the desktop but stays in the mobile for some reason.This causes issues with dark mode.Since my image is a black logo on white background

a22Contributor I

AJAX call to Klaviyo API being blocked by browser's tracker-prevention

We have a newsletter signup form on our website that uses Javascript AJAX to make an API call to https://a.klaviyo.com/client/subscriptions/ to add someone to our newsletter list in Klaviyo. We have noticed that sometimes if the user’s browser is co

DamjanContributor I

Cannot post a comment on Klaviyo Community forum

For some reason 2 of my comments on 2 separate forums got hidden. Not sure how to fix that and what’s the reason for that. Can anyone help me with this issue? Who can I contact for support?

Diana LomarcanContributor I

Developer Group

Teaser custom trigger only works once

Background:I have a custom Shopify theme that uses CSS “animation: none !important “ when the user has prefers-reduced-motion on. I know this is not recommended behavior, but it touches too many things for me to remove it completely.I have modified t

EnvisionContributor I

Marketing

Internal Alert Recipients Automatically Disabled

We have two separate clients that are using internal alert flows where their individual emails keep getting automatically disabled from the recipient list. I am also a recipient on both flows and my email has never been disabled. One flow has been se

142

1 day ago

C

connork_flauntaiContributor I

Developer Group

Klaviyo Attribution Settings API

Is there a way to programmatically retrieve our Attribution Settings via API? For brands using any third-party or home-grown analytics solution to leverage Klaviyo, it requires manually entering our attribution settings into the analytics tool if we

KimBBContributor II

As much as I try I cannot get a segment that allows this:

i want to send an email to people that are able to receive marketing because they subscribed and have either opened or clicked on an email in the last 180 days but i also want to include new people that have subscribed since 23 february 2026. Whatev

danielmartinhqProblem Solver I

Marketing

Sudden spikes in event traffic – how are you handling this in Klaviyo?

Hi everyone,We’re using Klaviyo to track user events and trigger flows, and most of the time things run smoothly. However, during certain campaigns or promotions, we see sudden spikes in events being sent to Klaviyo (for example after emails or socia

kewContributor I

vip /reward flow for spend

Hi allI don’t want to use smile or any loyalty programme any more, done with the whole points thing!I want to build a flow JUST in klaviyo that rewards VIP spenders in my shopify store ie -placed orders to the value of $500 -get $25 voucher in an ema

Kelsey19Contributor I

Marketing

Help coding for text in dark mode

Hi there!I’m a newbie and have been perusing the dark mode help on here and also on litmus and just...haven’t found a simple solution. My email is so simple. I’m using a brand colour gradient background image for the whole email (so each section is t

1162

2 months ago

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Welcome to the Klaviyo Community!

Featured topics

RCS is here: what it means for your text marketing strategy (and how to get started)

What to look for in your Klaviyo data and how it should change your strategy

Recap: How Lilo Social drives revenue with AI-powered personalization

Winback flow strategies: timing, segmentation and offers

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