Welcome to the Klaviyo Community!

Issue with Klaviyo Partner Registration?

Hi Everyone,Sent this following email to patner-portal@klaviyo.com and its about a week with no response!Hey Partner Portal team,Our agency application was accepted and we received the K:Partners welcome email in our personal email id alam9763@gmail.

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13 hours ago

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thomas.delacruzContributor I

"machine_open: true" Filtering

This is not regarding Apple Privacy Opens. I would like to be able to segment opens while filtering by machine_open: true to isolate all machine opens, not just MPP. This is not achievable through the segment builder. For the purposes of this engagem

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16 hours ago

GabriellaB1515Contributor I

Clickable discount codes that expire 7 days post receiving

I am setting up a new Welcome email series - within the email I am creating a link that adds 10% discount to their bag when they click through so they don't have to type a code out - is there a way for shopify to reset the session after 7 days post c

682

17 hours ago

GabriellaB1515Contributor I

How are you measuring the incremental impact of Klaviyo email when paid ads, social, and organic are all running?

Since improving our popup form, our signup rate has increased from roughly 1% to 8%, which is great. We’re also seeing a noticeable uplift in Klaviyo-attributed revenue.However, I’m trying to explain this accurately internally. Our Klaviyo uses an at

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20 hours ago

michael_lifecycleContributor I

Which lifecycle transition is hardest to diagnose for Shopify brands?

I’m researching where Shopify brands lose the most visibility in their customer lifecycle.Which transition is hardest to diagnose reliably?1. Subscriber → first purchase2. First purchase → second purchase3. Active customer → inactive4. Failed payment

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Why an omnichannel strategy (Email + SMS) makes your Klaviyo pricing plan more efficient

TJ Mapes2025 Champion

Strategic advice

Does an omnichannel strategy improve your Klaviyo pricing? Quick answer: Combining email and SMS into one Klaviyo omnichannel strategy makes your pricing plan more efficient because unified automations let you target sends by subscriber intent, cut w

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Product updates and announcements

GabbyEspositoCommunity Manager

K:BOS 2026: What Klaviyo going headless means for you

Hey community! I watched the K:BOS 2026 keynote live so you didn't have to, and honestly, there's a lot to unpack. I've put together everything you actually need to know below, with my honest takes on what matters, what to try first, and what to watc

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Jeremy122Contributor I

How would you measure Klaviyo performance after changing attribution settings?

For context, before I started managing the account, Klaviyo was consistently showing around 40%+ of total revenue attributed to Email + SMS each month.The attribution settings were set to 5-day email open attribution and 1-day click attribution, and

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Baseline RetentionContributor I

How do you approach win back timing?

I’ve been working on a win back flow recently and built it around time since last purchase rather than sending the same message repeatedly.The first email goes out at 75 days and focuses on new arrivals and brand updates.At 90 days the messaging shif

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Product updates and announcements

GabbyEspositoCommunity Manager

Sign up for coaching with Klaviyo Champions: virtual mentoring by industry experts

Sign up for small group, peer-led mentoring, tailored to your needs.Plan and prep for BFCM feeling more confident and inspired this year. Klaviyo Community Champions — marketing leaders at top brands and agencies who use the platform every day — will

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Zee_mailContributor I

Issue with Klaviyo Partner Registration?

Hi Everyone,Sent this following email to patner-portal@klaviyo.com and its about a week with no response!Hey Partner Portal team,Our agency application was accepted and we received the K:Partners welcome email in our personal email id alam9763@gmail.

141

13 hours ago

GabriellaB1515Contributor I

How are you measuring the incremental impact of Klaviyo email when paid ads, social, and organic are all running?

Since improving our popup form, our signup rate has increased from roughly 1% to 8%, which is great. We’re also seeing a noticeable uplift in Klaviyo-attributed revenue.However, I’m trying to explain this accurately internally. Our Klaviyo uses an at

40

20 hours ago

michael_lifecycleContributor I

Which lifecycle transition is hardest to diagnose for Shopify brands?

I’m researching where Shopify brands lose the most visibility in their customer lifecycle.Which transition is hardest to diagnose reliably?1. Subscriber → first purchase2. First purchase → second purchase3. Active customer → inactive4. Failed payment

80

Jeremy122Contributor I

How would you measure Klaviyo performance after changing attribution settings?

For context, before I started managing the account, Klaviyo was consistently showing around 40%+ of total revenue attributed to Email + SMS each month.The attribution settings were set to 5-day email open attribution and 1-day click attribution, and

40

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matchandlerContributor I

is there an iOS app for Klaviyo?

Hello, pretty simple question and yet I’m surprised I only found one post about it from 2 years ago. I am wondering if there is an app (I don’t see one anywhere, so I imagine the answer is naturally, no.) I can’t imagine that one of the biggest email

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AmabelasContributor I

remove properties

Hi all,I've got a few custom profile properties that are no longer in use and I'd like to clean them up.I saw in an older thread that bulk deletion has to be done by Klaviyo staff, is that still the process? I'm on a free plan, so I don't have access

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5 days ago

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CRAFTED DECORContributor I

IMAGE SELECTOR FOR PRODUCTS

WHY is it not easy to CHOOSE an image for a product tile, in most cases there are 3 or 4 images with each product, and in some cases I have variants (so there are more images to choose from), however the only option is the FIRST image. Constant Cont

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7 days ago

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danielmartinhqProblem Solver I

Sudden spikes in event traffic – how are you handling this in Klaviyo?

Hi everyone,We’re using Klaviyo to track user events and trigger flows, and most of the time things run smoothly. However, during certain campaigns or promotions, we see sudden spikes in events being sent to Klaviyo (for example after emails or socia

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7 months ago

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Kelsey19Contributor I

Help coding for text in dark mode

Hi there!I’m a newbie and have been perusing the dark mode help on here and also on litmus and just...haven’t found a simple solution. My email is so simple. I’m using a brand colour gradient background image for the whole email (so each section is t

8712

9 months ago

JDavisContributor II