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What’s one ‘basic’ tactic or piece of advice you ignored that ended up working?

7 days ago

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Stop making your channels compete: funnel-aware segmentation for email, SMS, and paid media

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GabbyEspositoCommunity Manager

Strategic advice

What’s one ‘basic’ tactic or piece of advice you ignored that ended up working?

You know the kind of tip or saying you’ve heard a hundred times:“Test everything.”“Simple messaging usually wins”“No one knows what they’re doing at first”“Done is better than perfect”In the moment, you nod along, but then you never really apply it o

3lgohariContributor I

Developer Group

API Feature Request - Millisecond Timestamp Precision for Event Attribution

Hi Klaviyo Team, We're building analytics that replicate Klaviyo's attribution model. We've identified cases where multiple email interactions (opens/clicks) occur within the same second for different flows. Current Issue:- API returns timestamps wit

DaMaplelixirContributor I

Service

Domain verifies but activation link is broken (loop issue)

Hi! I’m having an issue setting up a domain in Klaviyo.My domain (maplelixir.com) verifies instantly But when I click “Activate Domain”, it opens a broken page (“Sorry, that page isn’t actually here”) Then redirects me back to the Add Domain flowI’ve

danielmartinhqProblem Solver I

Marketing

Anyone here using TikTok to grow Klaviyo email/SMS lists?

Hey everyone,I’ve been testing TikTok as a traffic source for my store and was wondering how others are connecting that traffic with Klaviyo. Are you sending people straight to a landing page with a signup form, or using something like a quiz, discou

242

7 hours ago

G

george salibContributor I

Marketing

issue with flow not receiving data

Hi team, as i am just a beginner with klaviyo, i wanted to test one of your services before upgrading my plan for my hotel management company. we want to create a cart recovery mail flow for users that started checkout , for this reason i wanted to d

332

7 hours ago

T

teachateauContributor I

Marketing

Question about Installing Page View Tracking Snippet

Dear Klaviyo Support Team,Hope you’re doing well.We are currently trying to implement page view tracking based on the following guide:https://help.klaviyo.com/hc/en-us/articles/360059075151However, we are a bit unclear about some of the implementatio

232

7 hours ago

T

The Cogent QuillContributor I

Marketing

Flow Delay by Date for Webinar RSVPs

I see there have been similar posts on this topic that are marked resolved, but I would like to once again suggest to Klaviyo to add the ability to delay a flow until a specific date. It seems like a feature that would be really useful in a lot of si

Lee KocherContributor I

Marketing

Klaviyo: Flow only sends to new segment members – how to target existing users?

I just created a flow. I also created the corresponding segment. The idea is that all our customers who last ordered from us 180 days ago receive a coupon, and if they still haven’t ordered after 30 days, we send a reminder. I set this up as a flow.

232

8 hours ago

C

CraigRRContributor II

Marketing

"Social Auto-Replies" is Working for DMs But Not for Comments

This feature is in “beta” and Klaviyo admits there may be bugs...but this would be a pretty big bug. I set up the “social auto-replies" Instagram integration and set the trigger word to be "launch" (with and without quotes). The automation trigger

151

8 hours ago

C

Christian Nørbjerg EngerContributor I

Strategic advice

Stop making your channels compete: funnel-aware segmentation for email, SMS, and paid media

"Why are my email and SMS campaigns sending conflicting offers to the same customer?"When email, SMS, and paid media work from different audience logic, they stop reinforcing each other and start cannibalizing each other. Keep reading to learn how to

3lgohariContributor I

Developer Group

API Feature Request - Millisecond Timestamp Precision for Event Attribution

Hi Klaviyo Team, We're building analytics that replicate Klaviyo's attribution model. We've identified cases where multiple email interactions (opens/clicks) occur within the same second for different flows. Current Issue:- API returns timestamps wit

DaMaplelixirContributor I

Service

Domain verifies but activation link is broken (loop issue)

Hi! I’m having an issue setting up a domain in Klaviyo.My domain (maplelixir.com) verifies instantly But when I click “Activate Domain”, it opens a broken page (“Sorry, that page isn’t actually here”) Then redirects me back to the Add Domain flowI’ve

george salibContributor I

Marketing

issue with flow not receiving data

Hi team, as i am just a beginner with klaviyo, i wanted to test one of your services before upgrading my plan for my hotel management company. we want to create a cart recovery mail flow for users that started checkout , for this reason i wanted to d

332

7 hours ago

T

teachateauContributor I

Marketing

Question about Installing Page View Tracking Snippet

Dear Klaviyo Support Team,Hope you’re doing well.We are currently trying to implement page view tracking based on the following guide:https://help.klaviyo.com/hc/en-us/articles/360059075151However, we are a bit unclear about some of the implementatio

232

7 hours ago

L

Lee KocherContributor I

Marketing

Klaviyo: Flow only sends to new segment members – how to target existing users?

I just created a flow. I also created the corresponding segment. The idea is that all our customers who last ordered from us 180 days ago receive a coupon, and if they still haven’t ordered after 30 days, we send a reminder. I set this up as a flow.

232

8 hours ago

C

CraigRRContributor II

Marketing

"Social Auto-Replies" is Working for DMs But Not for Comments

This feature is in “beta” and Klaviyo admits there may be bugs...but this would be a pretty big bug. I set up the “social auto-replies" Instagram integration and set the trigger word to be "launch" (with and without quotes). The automation trigger

MissyContributor I

Klaviyo deleted everything I've created!

I got an email from them about “Marketing Agent”. I clicked to learn more. It opened a flow like I was creating a new account and at the same time DELETED LITERALLY EVERYTHING I’VE DONE! It set me back to a free account, all of my contacts and flows

FBSContributor I

I am starting Klaviyo for the first time. I am trying to test out a new flow I created. I uploaded a CSV with dummy profiles (but real internal emails) and set the flow to live. I am not getting any email to the email that was added. Earlier when I

221

11 hours ago

C

Christie89Contributor I

Marketing

K:SYD 2026?

Hi!I’ve registered for K:SYD 2026, but I can’t seem to find anymore information on the event. Can someone point me in the right direction, please? Thank you,Christie

ldleather2Contributor I

Service

Duplicate form responses

Hello! I’m looking for help on how to keep customers from filling out my popup multiple times. Right now we have a dynamic code showing in the popup (which we’d like to keep if possible) so customers can get unlimited discount codes if they clear the

424

3 days ago