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15,218 Topics
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3 ways to use multi-branch splits in your Klaviyo flows

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What to expect at K:BOS 2026, and why past attendees say it's worth it

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Getting started with the community

5 topics

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180 topics

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202 topics

G

goodeenContributor I

Accounts and settings

Work & then Stops Working (Sign up forms / Adding to list) Form ID: VQAbeE

Hello Hope someone can help, still in the early stages of using my first form which everything seems set up As I cannot get support as my startup has expired and dont want to subscribe yet as it doesnt work :) I come here When submitting a formit add

231

G

4 minutes ago

A

AvanzaFibraContributor I

Service

Sugerencia: corrector ortografico (autocorrector) en el chat del Helpdesk

Hola, otra sugerencia para el Helpdesk: seria muy util tener un corrector ortografico / autocorrector integrado en el cuadro de texto del chat, para evitar faltas de ortografia cuando el equipo responde a los clientes. Podria funcionar como el correc

10

A

1 hour ago

A

AvanzaFibraContributor I

Service

Sugerencia: enviar mensajes con la tecla Enter en el Helpdesk

Hola, os escribo para sugerir una mejora en el Helpdesk: que se pueda enviar un mensaje pulsando la tecla Enter, en lugar de tener que hacer clic en el boton de enviar cada vez (se podria mantener Shift+Enter para salto de linea). Ahorraria tiempo y

10

A

1 hour ago

J

jcolemanContributor I

Service

Feature Request: Klaviyo Integration to become a supported review partner with Google Store Ratings Program

I’d like to request a feature for Klaviyo to become an approved supported review partner for Google’s Store Ratings program:https://support.google.com/merchants/answer/190657This request isn’t about review display or collection — it’s specifically ab

2455

A

2 days ago

A

ashprashContributor I

Marketing

Introduction

I previously ran TikTok Shop in UK and was a member of Amazon’s Marketplace leadership team in Europe, where I ran subscribe & save. I am now trying to understand why so many first-time customers never place a 2nd order. I am curious to hear what

891

2 days ago

M

MathewNContributor I

Analytics

Events API accepts writes (202) but no events, metrics, or profiles ever appear — even via bulk-create with no Location header

I need help with I wanvt Klaviyo to recognize my metric payment failed and surface it so I can create a flow all effort has failed here is a summary: Every write returns HTTP 202 Accepted with valid Klaviyo response headers — but nothing is ever inge

271

2 days ago

Lissy NewphryKlaviyo Employee

Live training recordings

Recap Discussion: Send Smarter, Audit Faster: An Intersport Account Spotlight

Recap discussion: [Account Spotlight] Send Smarter, Audit Faster: An Intersport Account Spotlight This post contains resources related to our live training [Account Spotlight] Send Smarter, Audit Faster: An Intersport Account Spotlight . You can watc

100

3 days ago

GabbyEspositoCommunity Manager

Strategic advice

Share with the community: What’s your favorite design tool or tip you use in or with Klaviyo?

Whether you’re designing an email from scratch, creating campaign assets, building reusable templates, or finding ways to make Klaviyo’s editor work better for you, everyone has their own favorite tools and shortcuts.What’s your favorite design tool

2562

T

3 days ago

G

GodFirst2017Contributor I

Marketing

HELP! Spam profiles being added to account

There have been about 900 fake profiles added to my account. They are starting a checkout on a product that isn’t available for purchase. There is no information on most of the profiles other than the email and it shows that they started a checkout

311

3 days ago

I

IceRelief64Contributor I

Service

Le compteur de facturation ne baisse pas après la suppression de profils

Bonjour,J’ai supprimé plusieurs profils de mon compte Klaviyo. La page Profils affiche maintenant 148 profils e-mail actifs sur 250, mais la page Facturation affiche toujours 211 profils utilisés, soit 84 %.J’ai actualisé les pages plusieurs fois et

371

4 days ago

G

goodeenContributor I

Accounts and settings

Work & then Stops Working (Sign up forms / Adding to list) Form ID: VQAbeE

Hello Hope someone can help, still in the early stages of using my first form which everything seems set up As I cannot get support as my startup has expired and dont want to subscribe yet as it doesnt work :) I come here When submitting a formit add

231

G

4 minutes ago

A

ashprashContributor I

Marketing

Introduction

I previously ran TikTok Shop in UK and was a member of Amazon’s Marketplace leadership team in Europe, where I ran subscribe & save. I am now trying to understand why so many first-time customers never place a 2nd order. I am curious to hear what

891

2 days ago

M

MathewNContributor I

Analytics

Events API accepts writes (202) but no events, metrics, or profiles ever appear — even via bulk-create with no Location header

I need help with I wanvt Klaviyo to recognize my metric payment failed and surface it so I can create a flow all effort has failed here is a summary: Every write returns HTTP 202 Accepted with valid Klaviyo response headers — but nothing is ever inge

271

2 days ago

G

GodFirst2017Contributor I

Marketing

HELP! Spam profiles being added to account

There have been about 900 fake profiles added to my account. They are starting a checkout on a product that isn’t available for purchase. There is no information on most of the profiles other than the email and it shows that they started a checkout

311

3 days ago

I

IceRelief64Contributor I

Service

Le compteur de facturation ne baisse pas après la suppression de profils

Bonjour,J’ai supprimé plusieurs profils de mon compte Klaviyo. La page Profils affiche maintenant 148 profils e-mail actifs sur 250, mais la page Facturation affiche toujours 211 profils utilisés, soit 84 %.J’ai actualisé les pages plusieurs fois et

371

4 days ago

B

BlackTeethContributor I

Marketing

Help - subscribe on desktop not working

Basically my email flow works perfectly fine but my sms one works on my phone but not when i try & subscribe on desktop anyone else having this issue?

2201

1 month ago

D

danielmartinhqProblem Solver I

Marketing

Sudden spikes in event traffic – how are you handling this in Klaviyo?

Hi everyone,We’re using Klaviyo to track user events and trigger flows, and most of the time things run smoothly. However, during certain campaigns or promotions, we see sudden spikes in events being sent to Klaviyo (for example after emails or socia

4512

D

7 months ago

K

Kelsey19Contributor I

Marketing

Help coding for text in dark mode

Hi there!I’m a newbie and have been perusing the dark mode help on here and also on litmus and just...haven’t found a simple solution. My email is so simple. I’m using a brand colour gradient background image for the whole email (so each section is t

7202

8 months ago

JDavisContributor II

Marketing

Please Add Support For Value-Based Meta Custom Audiences

Meta (formerly Facebook) has supported and recommended ‘Value-Based Customer Lists’ since 2017. It has been best practice for advertisers ever since, yet Klaviyo still does not support them. Where this was once a ‘new feature’ that Klaviyo doesn’t su

6066

2 years ago