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What’s one ‘basic’ tactic or piece of advice you ignored that ended up working?

4 days ago

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VensyContributor I

Marketing

Shopify Discounts - Combinable Discount Codes via Klaviyo

As you may already know, Shopify introduced combinable discount codes in June of last year, which has been a game-changer for many of us.However, I'm writing today to discuss a challenge that I and many others have faced when using Klaviyo for flows

Can you or can you not combine Klaviyo COUPONS with SHOPIFY

We use Klaviyo and Shopify.We use Klaviyo for our pop-up widget that offers a coupon to first-time users.I see an option at an in Shopify's backend to allow the coupon to combine with other discounts — but it looks like a manual process. Is there a s

rileyyyContributor I

Just completed using the trial and the results was instant. We decided to give it a try and we are quite confident that it will help us in the future.

LizzieLizzieContributor I

Marketing

List growth: from passive acceptance to active subscribers

Hi team!I am trying to drive engagement for my existing database - currently I have a segment of those that are in my email list, but also a segment of those that actively accept marketing. What is the best flow set up to recapture and confirm email

403

D

6 hours ago

GabbyEspositoCommunity Manager

Strategic advice

What’s one ‘basic’ tactic or piece of advice you ignored that ended up working?

You know the kind of tip or saying you’ve heard a hundred times:“Test everything.”“Simple messaging usually wins”“No one knows what they’re doing at first”“Done is better than perfect”In the moment, you nod along, but then you never really apply it o

WallanzaContributor I

Service

Sky Wallpaper Ideas for Modern Homes

Sky wallpaper is a beautiful choice for modern homes because it brings a soft, open, and airy feeling to the room. It can help small spaces look more spacious and adds a calm backdrop that works well with simple, clean interiors. From light blue skie

CraigRRContributor II

Marketing

"Social Auto-Replies" is Working for DMs But Not for Comments

This feature is in “beta” and Klaviyo admits there may be bugs...but this would be a pretty big bug. I set up the “social auto-replies" Instagram integration and set the trigger word to be "launch" (with and without quotes). The automation trigger

MarvinContributor I

Helpdesk: Allow custom sender email domain for ticket replies (instead of success-mail.com)

Hi Klaviyo team and community,Currently, when replying to email tickets in Klaviyo Helpdesk, all outbound emails are sent from the Klaviyo workspace address (e.g., support-mybrand@success-mail.com).This is problematic for several reasons:Trust &

Catmom2026Contributor I

Marketing

Help - Profiles Not synching after account pause

Hey there,I paused, closed, removed the app from my shopify store, disabled the integration to take a break and fix the flows, etc and not keep paying the monthly fee if If flows were turned off. I was taking a little break from the store as well.

Molly_WKContributor I

Marketing

Black List By Domain

We currently work with several market places and its necessary to suppress these profiles from receiving any type of communication, including transactional messages. It seems silly to have to go into each flow and update to make sure these emails are

LizzieLizzieContributor I

Marketing

List growth: from passive acceptance to active subscribers

Hi team!I am trying to drive engagement for my existing database - currently I have a segment of those that are in my email list, but also a segment of those that actively accept marketing. What is the best flow set up to recapture and confirm email

CraigRRContributor II

Marketing

"Social Auto-Replies" is Working for DMs But Not for Comments

This feature is in “beta” and Klaviyo admits there may be bugs...but this would be a pretty big bug. I set up the “social auto-replies" Instagram integration and set the trigger word to be "launch" (with and without quotes). The automation trigger

Catmom2026Contributor I

Marketing

Help - Profiles Not synching after account pause

Hey there,I paused, closed, removed the app from my shopify store, disabled the integration to take a break and fix the flows, etc and not keep paying the monthly fee if If flows were turned off. I was taking a little break from the store as well.

ldleather2Contributor I

Service

Duplicate form responses

Hello! I’m looking for help on how to keep customers from filling out my popup multiple times. Right now we have a dynamic code showing in the popup (which we’d like to keep if possible) so customers can get unlimited discount codes if they clear the

FatihContributor I

An error occurred when submitting. Please try again later.

"An error occurred when submitting. Please try again later." This error appears after filling out the popup. Another question says this problem occurs if it's not linked to any list, but my popup is already linked to a list. It doesn't happen all the

292

1 day ago

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jbellamyContributor I

Service

Grey frames around campaign editor building blocks (templates)

Has anyone been experiencing permanent gray frames around your email building blocks in your saved templates? This is a new anomaly. At first, I thought this was simply a "draft mode" function, but they show up in test emails and campaign emails.Does

george salibContributor I

Marketing

issue with flow not receiving data

Hi team, as i am just a beginner with klaviyo, i wanted to test one of your services before upgrading my plan for my hotel management company. we want to create a cart recovery mail flow for users that started checkout , for this reason i wanted to d

CACContributor I

Can I embed a clickable pdf in a campaign ?

Hi. We’re a charity with a quarterly newsletter. The newsletter is created in Canva and exported as a pdf. It includes MULTIPLE links to various website articles and to our online store.Is there any way we can embed that directly into a Klaviyo campa

rob-nybContributor I

How to set brand icon seen in inboxes?

Hi all,I’m trying to understand the best way(s) to set our brand icon to be viewable in all email clients, or as many as possible... To date we set an icon of the sending email address we use in Google Workspace, so at least Gmail users see our icon

maticopsContributor I

Service

Can't sign up for subscription

We are trying to sign up for Klaviyo email subscription. The dropdown won’t let us choose how many subscribers we have - the selection won’t go past 6k. How can we fix this so we can sign up? We've tried contacting support, but there is no response.

171