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Hello everyone, Im wanting to create a new segment of customers that would be interested in submitting feedback for my store and products. I want to ask everyone if they’d be willing to get emailed polls once in a while. I basically want to ask them stuff like “what size shirt do you wear” and send...
Hi there,I am having a problem with my Klaviyo sign up form.Sometimes it is appearing and sometimes not?Some people and can see it and others not?Please can you help me sort this out.I have a shopify theme - Launch?
Hi all,A client wants to allow customers to “click and copy” the Klaviyo discount code to their clipboard and be taken to the cart to “paste” that code into the coupon field. I guess they’re trying to make it easier for a customer to use the coupon code, but I’m not sure how this can be done in Kla...
I am trying to retrieve all of my events. I understand that the metrics/timeline API only allows me to retrieve a batch of 100 events. How am I able to get the next 100 and eventually retrieve them all?
This is likely happening due to your signup form not being configured properly to ensure that new signups get added to your list. There are two main steps to take to resolve this issue! The first will take place in your Klaviyo account and the second will take place from your Shopify Admin page. Ens...
HiI am trying to create the integration between Woo/Klaviyo. I have set up the REST API and entered the Consumer key etc but am getting this message: The Klaviyo extension is uninstalled or unavailable. What is causing this? Could anyone point me in the right direction please? Many thanks
It looks like Klaviyo’s plugin for Wordpress may not push the “Company” field at checkout into Klaviyo.So we don’t have in Klaviyo the customer’s company name.Has anyone found a way to get the “Company” field into Klaviyo when an order is made? (or a cart is abandoned)?Weird that this doesn’t work...
Hi,We are seeing a pretty drastic reduction in bounce rates and it's been a challenge to find the culprit. Originally, I thought the issue was with another third-party vendor as it aligns with when they started to collect data. However, when I asked them they brought my attention to a Klaviyo even...
Hello,I want to update the Shopify Tag propery which on edit mode looks like this: Updating it via UI works, but when I do it via API the quotes are escaped To reproduce it you can simply do a PUT cURL request like described in API docs Please let me know if I’m doing something wrong, the docs are w...
So I made a flow for abandonment emails (actually took default flow one and modified). Even though there is clearly only one logo block, the test email shows 2 logos as if 2 blocks. Anyone know what’s up?
Hello guys, When I'm trying to import my custom HTML template, it keeps saying:We couldn't find the following images: "", "", "", "", "". Make sure they are included in the zip file you uploaded. The images in the template are hosted on my own webserver. I also tried stripping the URLS to just ‘test...
Hi all For some reason Woocommerce and Klaviyo do not have the checkout ‘subtotal’ figure coming over.Is there a way I can add this? The subtotal is the total basket excluding delivery and tax.
*newbie alert* apologies if this is basic 101.Somebody (from Klaviyo) created an everybody list for us on our account when we were setting up our account. I have a feeling it was to make sure all suppressed addresses were captured however I’d like to see the ‘rules’ or definitions on how this list c...
Hi all, New to Klaviyo coming from MailChimp - how can I remove the white borders to the left and right of images? Showing in Mac Mail and iPhone mail. Never had this issue with MC. Even the templates have it: Thanks,Zak
Hi there attempting to have webflow sign up people without leaving the site:I have tried setting up similarly to mailchimp but it doesnt seem to work, it re-directs to another sign up page where it requests the email again. Does anyone have a fix for this?Here are the settings: bestob
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