Welcome to the Klaviyo Community!

How to use Klaviyo to build a brand voice people actually trust

7 ideas for using segmentation, AI, reviews, and SMS in Klaviyo to build up your brand voice, not loose it.Quick answer: As AI-generated marketing gets cheaper and more common, brands that stand out are the ones deciding on purpose where a human voic

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6 hours ago

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yskiinContributor I

Enable transactional email approval — free plan pathway?

cuenta de prueba

Por error habilite la cuenta de prueba y ahora quiero quitarla y que vuelva todo a un estado anterior a este pero no se como hacerlo si alguien me puede ayudar me dicen que contacte con soporte pero al tener un plan gratuito no me atienden

LozContributor I

Hi Klaviyo community. I want to enable transactional sending on my account so I can deliver quiz-result emails (Email #1 of my 4 quiz flows) to all quiz-takers regardless of marketing consent. My account is on the free plan so I can't reach live chat

141

12 hours ago

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IsabellaGContributor I

How to use Shopify product tags for branching in a Fulfilled Order flow

Hi,I’m rebuilding a renewal flow for a Shopify supplement product. The flow needs to branch based on the daily capsule quantity (1–7 capsules), using Shopify product tags such as 1_capsuleDay, 2_capsuleDay, etc.The original flow was built in 2022 and

AnouskaRalphKlaviyo Employee

Live training recordings

[Strategy Session] Grow your list before 11/11

Whether you attended the live session or not, in this post you’ll find the session replay and all of the additional resources mentioned during the training.In this session, we covered how to grow a high-quality subscriber list ahead of 11.11, includi

rueller001Contributor I

Impacted by spam bot attacks

Hi Everyone,I wanted to have a conversation about spam attacks on one of our stores which has been happening more frequently in the last 2 months. We’ve had our deliverability rates impacted and even our active profile count has increased which has i

3955

1 day ago

GabbyEspositoCommunity Manager

K:BOS 2025 customer insights for smarter growth this BFCM and beyond

At K:BOS 2025, Klaviyo customers shared how they’re using data, creativity, and connection to grow smarter, not just bigger. From retail and beauty to food and wellness, brands revealed the tactics fueling stronger personalization, loyalty, and perfo

arely90Contributor I

Back in Stock flow - Can I send a second email only if the item is still in stock?

I'm running the standard Back in Stock flow (Shopify → Klaviyo, catalog synced). It currently sends one email when the item restocks.I want to add a second email 24 hours later, but only if the product that triggered the flow is still in stock at tha

662

3 days ago

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Toke seoulContributor I

WhatsApp phone number connection stuck after completing Meta integration

We successfully completed the integration of our WhatsApp Business Account with Klaviyo through Meta. Meta confirms that the account is connected to Klaviyo, and WhatsApp Manager displays “Integration: Klaviyo.”However, the process is stuck at “Linki

401

3 days ago

GabbyEspositoCommunity Manager

How to protect your Klaviyo account

A compromised Klaviyo login or exposed private API key can let someone view your customer data, send messages, or change your account settings. Here's a checklist straight from the Klaviyo security team for locking both down, including MFA, trusted d

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3 days ago

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yskiinContributor I

Enable transactional email approval — free plan pathway?

cuenta de prueba

Por error habilite la cuenta de prueba y ahora quiero quitarla y que vuelva todo a un estado anterior a este pero no se como hacerlo si alguien me puede ayudar me dicen que contacte con soporte pero al tener un plan gratuito no me atienden

LozContributor I

Hi Klaviyo community. I want to enable transactional sending on my account so I can deliver quiz-result emails (Email #1 of my 4 quiz flows) to all quiz-takers regardless of marketing consent. My account is on the free plan so I can't reach live chat

141

12 hours ago

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savebeesContributor I

Can't reach email support

Flow = click support - “Your access to email support and live chat has expired. Check out plans for pricing and upgrade options.” I click on plans the options for support indicate that my free plan should have email support. If this is not the case,

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4 days ago

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BlackTeethContributor I

Help - subscribe on desktop not working

Basically my email flow works perfectly fine but my sms one works on my phone but not when i try & subscribe on desktop anyone else having this issue?

2011

25 days ago

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danielmartinhqProblem Solver I

Sudden spikes in event traffic – how are you handling this in Klaviyo?

Hi everyone,We’re using Klaviyo to track user events and trigger flows, and most of the time things run smoothly. However, during certain campaigns or promotions, we see sudden spikes in events being sent to Klaviyo (for example after emails or socia

Kelsey19Contributor I

Help coding for text in dark mode

Hi there!I’m a newbie and have been perusing the dark mode help on here and also on litmus and just...haven’t found a simple solution. My email is so simple. I’m using a brand colour gradient background image for the whole email (so each section is t

6912

8 months ago

JDavisContributor II