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Champion Coaching: Using AI, MCP, and customer data to prepare for BFCM

(Fri, Sep 18, 4:00 PM)

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15,234 Topics
43,424 Replies
47,085 Members

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K:BOS 2026: What Klaviyo going headless means for you

Hey community!I watched the K:BOS keynote live, so you don’t have to. (Though I still think you should check out the recording if you haven’t). Here’s...

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How to use Klaviyo to build a brand voice people actually trust

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What I split test before BFCM instead of subject lines

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What to look for in your Klaviyo data and how it should change your strategy

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Meet Kevin Utz, VP of Product Development at itsWoop Technologies, who brings a technical perspective to Klaviyo, a willingness to experiment, and a p...

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Champion Coaching: Using AI, MCP, and customer data to prepare for BFCM

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M

matchandlerContributor I

Service

is there an iOS app for Klaviyo?

Hello, pretty simple question and yet I’m surprised I only found one post about it from 2 years ago. I am wondering if there is an app (I don’t see one anywhere, so I imagine the answer is naturally, no.) I can’t imagine that one of the biggest email

373

FBSContributor I

I am starting Klaviyo for the first time. I am trying to test out a new flow I created. I uploaded a CSV with dummy profiles (but real internal emails) and set the flow to live. I am not getting any email to the email that was added. Earlier when I

2613

6 hours ago

R

R_JavarusContributor I

Marketing

Flow emails are not sending to everyone in the flow

Hi,I set up a birthday flow. The flow is triggered when someone is added to the segment Has birthday today.However not everyone gets the email even though they are in the segment. For example, today there are 6 customers in the segment, all were allo

4975

6 hours ago

R

rebecca.KURUContributor I

Analytics

Filtering Ordered Product Metric by Order Tags

Hi! I am trying to create a custom metric for Ordered Product that excludes orders where someone was making an exchange or warranty request. We have a high rate of product exchanges based on size, so when using Marketing Analytics it looks like we ha

1673

6 hours ago

K

ksechContributor I

Marketing

How to send Shopify order confirmation to additional email address

FYI, I have some experience with Shopify (tons of experience with other ecommerce) and almost no experience with Klaviyo.I have a Shopify Plus B2B store, and some companies have multiple people ordering, but they want all invoices (or order confirmat

2316

6 hours ago

GabbyEspositoCommunity Manager

Marketing

Why is my Klaviyo flow not triggering?

Troubleshooting guidance for when your flow isn’t triggering.This is one of those issues that can mean a few different things.The most common causes are:the flow is connected to the wrong trigger, list, or segment no new qualifying people or events a

1111

6 hours ago

GabbyEspositoCommunity Manager

Product updates and announcements

Community member spotlight: Kevin Utz

Meet Kevin Utz, VP of Product Development at itsWoop Technologies, who brings a technical perspective to Klaviyo, a willingness to experiment, and a passion for helping other Community members skip some of the trial and error he’s already worked thro

140

12 hours ago

M

MathewNContributor I

Analytics

Events API accepts writes (202) but no events, metrics, or profiles ever appear — even via bulk-create with no Location header

I need help with I wanvt Klaviyo to recognize my metric payment failed and surface it so I can create a flow all effort has failed here is a summary: Every write returns HTTP 202 Accepted with valid Klaviyo response headers — but nothing is ever inge

682

18 hours ago

C

charlie grovesContributor I

Marketing

Instagram Auto-Reply (keyword automation) never triggers on real DMs — either falls to fallback or gets zero response

This feature is in "beta" and I understand there may be bugs, but this looks like a significant one.I've built an Instagram DM Auto-reply automation (Klaviyo's Social Auto-replies builder) and it will not trigger correctly on real Instagram messages,

402

18 hours ago

B

BlackTeethContributor I

Marketing

Help - subscribe on desktop not working

Basically my email flow works perfectly fine but my sms one works on my phone but not when i try & subscribe on desktop anyone else having this issue?

2662

18 hours ago

M

matchandlerContributor I

Service

is there an iOS app for Klaviyo?

Hello, pretty simple question and yet I’m surprised I only found one post about it from 2 years ago. I am wondering if there is an app (I don’t see one anywhere, so I imagine the answer is naturally, no.) I can’t imagine that one of the biggest email

373

M

3 hours ago

C

charlie grovesContributor I

Marketing

Instagram Auto-Reply (keyword automation) never triggers on real DMs — either falls to fallback or gets zero response

This feature is in "beta" and I understand there may be bugs, but this looks like a significant one.I've built an Instagram DM Auto-reply automation (Klaviyo's Social Auto-replies builder) and it will not trigger correctly on real Instagram messages,

402

18 hours ago

B

BlackTeethContributor I

Marketing

Help - subscribe on desktop not working

Basically my email flow works perfectly fine but my sms one works on my phone but not when i try & subscribe on desktop anyone else having this issue?

2662

18 hours ago

S

Sandra LeinsleContributor I

Strategic advice

Replenishment Flow Setup for supplement brand

Hi there, I am currently building a replenishment strategy for a supplement brand. My current chosen plan is: several flows per replenishment window category (e.g. replenish after 15 days, 30 days, 40 days, and so on) - info is based on the Shopify c

514

18 hours ago

C

CRAFTED DECORContributor I

Marketing

IMAGE SELECTOR FOR PRODUCTS

WHY is it not easy to CHOOSE an image for a product tile, in most cases there are 3 or 4 images with each product, and in some cases I have variants (so there are more images to choose from), however the only option is the FIRST image. Constant Cont

470

C

5 days ago

A

ashprashContributor I

Marketing

Introduction

I previously ran TikTok Shop in UK and was a member of Amazon’s Marketplace leadership team in Europe, where I ran subscribe & save. I am now trying to understand why so many first-time customers never place a 2nd order. I am curious to hear what

1281

11 days ago

D

danielmartinhqProblem Solver I

Marketing

Sudden spikes in event traffic – how are you handling this in Klaviyo?

Hi everyone,We’re using Klaviyo to track user events and trigger flows, and most of the time things run smoothly. However, during certain campaigns or promotions, we see sudden spikes in events being sent to Klaviyo (for example after emails or socia

4852

D

7 months ago

K

Kelsey19Contributor I

Marketing

Help coding for text in dark mode

Hi there!I’m a newbie and have been perusing the dark mode help on here and also on litmus and just...haven’t found a simple solution. My email is so simple. I’m using a brand colour gradient background image for the whole email (so each section is t

8122

8 months ago

JDavisContributor II

Marketing

Please Add Support For Value-Based Meta Custom Audiences

Meta (formerly Facebook) has supported and recommended ‘Value-Based Customer Lists’ since 2017. It has been best practice for advertisers ever since, yet Klaviyo still does not support them. Where this was once a ‘new feature’ that Klaviyo doesn’t su

6326

2 years ago