We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies.
Hi everyoneI’m looking to create a flow that is triggered when customers spend over a certain amount. Can someone give me the best triggers or conditional splits for this? I’ve tried a conditional split by revenue and also triggered by over a certain number but I then need to enter a time frame whic...
Hello, My woocommerce store is installed mydomain.com/shop, but when I use this URL in the WooCommerce Integrations Store URL, I get this error, “The Klaviyo extension is uninstalled or unavailable.”. However, if I just put the domain, mydomain.com, it finds it, and syncs the history to 75% and then...
Hi there, Having an issue where my embed form is only showing up about half the time on page load. I’m not sure what the issue is. It’s a Shopify site and I have synced the 2 products and placed the embed code on the html. The form should show up in the footer and on this page: https://thewineconnec...
We’re trying to Sync Magento 2 With Klaviyo, - We’ve done everything correctly. - However we can’t even figure out exactly what the error is as all we’re prompted with is the message below. Your Magento 2 integration's periodic sync has failed.Klaviyo is receiving server errors from Magento 2.Pleas...
HelloI am experiencing this issue since a couple minutes now. I can’t see anything except profiles and some data from settings.Any of you have experienced this in the past?Thank you!
Hi, can you please help us re-active our account? We are new and we have followed the best practices Klaviyo recommended and are still dealing with this issue. Please, please, please get back ot me and we are happy to explain our situation in more detail if necessary.
How is the iOS 15 update going to affect Klaviyo'e open rate/activity tracking?
Klaviyo is rejecting requests to the track API endpoint for one of our customers. Since the response returns with a status of 200 and a body of 0 it’s impossible to know why. Is there a way we can figure out why a request is being rejected?
Hi I am having trouble resizing the Facebook icon in my email template. It was originally sized at 46 points and I made it bigger and now it is telling me that I cannot go below 50 points….so now I have a tiny Instragram icon and a giant Facebook one…. Can someone help? Thanks Sue
Hi - We are new to Klaviyo and are just setting it up, have integrated with our Magento store as well as Mailchimp. There are now 2 lists created in Klaviyo - one from Mailchimp and the other named as the default Newsletter which is syncing from Magento.However, Mailchimp has not been synced with ou...
I made a sign up form through Klaviyo and attached the code to my site. The problem is the theme’s default pop up still keeps showing along with the Klaviyo form and everytime I try to remove the default one, the Klaviyo form disappears as well.
Hi, new to Klaviyo even though we have been setup for a year. Woocommerce integration appears to show customers and subscribers, however only “Started Checkout” events are being shown. We have no data on placed orders or any of the other events. Have tried looking for a solution, so any help is ap...
Hi. We are getting KlaviyoLimitError even though we can see that the usage is 95% of the plan. Thanks.
Can you give me a list of the validator that can intergrate with klaviyo pls thank you!
Hello, I’m still new to Klaviyo and I am having trouble with the prebuilt replenishment flow. In my email, there is a section that says “click here to go straight to checkout” however in preview when I click the link it says the link is expired. Is this just because it is in preview mode? Other link...
Hi all,I’ve changed my Shopify theme this morning and everything has gone fine (I think!) apart from the Klaviyo Sign Up form for our Newsletter.It has an image which does not show up - its just blank.Its supposed to look like this;I’ve temporarily fixed the problem by running an A/B Test with the 2...
Klaviyo API Reference documentation
See the most asked questions
Reach out to our support team
Links & Resources
© 2020 Klaviyo ®
Already have an account? Login
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.