Groups
Events
Product Roadmap
Job Board
Academy
Help Center
Champions

New Post
Log in

Community member spotlight: Arpit Banjara

19 hours ago

Welcome to the Klaviyo Community!

14,871 Topics
42,665 Replies
43,057 Members

Featured topics

Community member spotlight: Arpit Banjara

This month, we’re featuring Klaviyo Community Superuser @ArpitBanjara!Arpit is the Lead Email Marketing Technician at Flowium, where he’s spent the pa...

Forum|Forum|19 hours ago

331

Stop making your channels compete: funnel-aware segmentation for email, SMS, and paid media

C

Forum|Forum|7 days ago

990

Is email marketing harder in 2026?

Forum|Forum|6 days ago

590

How to personalize Klaviyo Customer Hub for different segments

Forum|Forum|21 days ago

2251

Categories
Most Recent
Help Others

Join the conversation

Search for answers, explore topics, ask or answer questions, and crowdsource ideas.

Connect with Klaviyo

Connect with Klaviyo through product updates, training, and community resources to explore topics, find answers, and learn how to get more value from the platform.

Getting Started with Community

7 topics

Product Updates & Announcements

337 topics

Live training recordings

309 topics

G

george salibContributor I

Marketing

issue with flow not receiving data

Hi team, as i am just a beginner with klaviyo, i wanted to test one of your services before upgrading my plan for my hotel management company. we want to create a cart recovery mail flow for users that started checkout , for this reason i wanted to d

903

G

4 hours ago

GabbyEspositoCommunity Manager

Product Updates & Announcements

Community member spotlight: Arpit Banjara

This month, we’re featuring Klaviyo Community Superuser @ArpitBanjara!Arpit is the Lead Email Marketing Technician at Flowium, where he’s spent the past five years helping e-commerce brands unlock more value from Klaviyo. Alongside his marketing expe

331

4 hours ago

B

bhavaypuriContributor I

Developer Group

QuotaExceededError for kl-post-identification-sync

I recently started getting this error:Failed to execute 'setItem' on 'Storage': Setting the value of 'kl-post-identification-sync' exceeded the quota.In the screenshot, kl-post-identification-sync is taking a lot of space. The limit for localstorage

3lgohariContributor I

Developer Group

API Feature Request - Millisecond Timestamp Precision for Event Attribution

Hi Klaviyo Team, We're building analytics that replicate Klaviyo's attribution model. We've identified cases where multiple email interactions (opens/clicks) occur within the same second for different flows. Current Issue:- API returns timestamps wit

PinkErikContributor I

Marketing

Showing all items in the cart for Abandoned Cart Reminder flow

Hey everyone,We’re looking to display all items in a person’s cart when they abandon it after adding a product, not just the last product added to cart.In the preview I don’t seem to have access to any events other than Name, ProductID, Categories, I

Li LarsonContributor I

Marketing

Replenishment flow - exclude item

Hello, I am building a replenishment flow and wondering if there is a way to always exclude certain items from this flow and/or items previously purchased. There are certain products that are not meant to be replenished - is there a way to exclude th

Luke25100Contributor I

Service

Klaviyo causing VERY POOR loading times on my store

I have recently implemented klaviyo in my shopify theme and have noticed that it has had a very negative impact on my stores performance. I would like to know why the Klaviyo app would do this and if it will be addressed? There is little to no suppor

330

L

16 hours ago

GabbyEspositoCommunity Manager

Marketing

How to segment email subscribers by sign-up source in KlaviyoTutorial

How to use sign-up source for segmenting email subscribers?TL;DR: To segment email subscribers by where or how they signed up, use the $source profile property in Klaviyo's segment builder. Navigate to Audience > Lists & Segments > Create S

70

16 hours ago

H

hiennguyen.consultinghnlContributor I

Developer Group

500 Internal Server Error when activating draft object schema via Update Object Schema API

We already have an active schema for the object type and are trying to create and activate a new schema version.Steps:Existing active schema is in use Created a new draft schema (POST /api/object-schemas) Configured properties and source mapping succ

161

16 hours ago

G

Guru JoshContributor I

Service

Klaviyo overwrite site styles

Hi recently we found that Klaviyo have a variable --swiper-pagination-bottom which is overwritting our default slider settings/styles. Can you please use your own namespace instead of using Swiper slider variable directly? Thank you.

121

16 hours ago

3

3lgohariContributor I

Developer Group

API Feature Request - Millisecond Timestamp Precision for Event Attribution

Hi Klaviyo Team, We're building analytics that replicate Klaviyo's attribution model. We've identified cases where multiple email interactions (opens/clicks) occur within the same second for different flows. Current Issue:- API returns timestamps wit

Luke25100Contributor I

Service

Klaviyo causing VERY POOR loading times on my store

I have recently implemented klaviyo in my shopify theme and have noticed that it has had a very negative impact on my stores performance. I would like to know why the Klaviyo app would do this and if it will be addressed? There is little to no suppor

hiennguyen.consultinghnlContributor I

Developer Group

500 Internal Server Error when activating draft object schema via Update Object Schema API

We already have an active schema for the object type and are trying to create and activate a new schema version.Steps:Existing active schema is in use Created a new draft schema (POST /api/object-schemas) Configured properties and source mapping succ

161

16 hours ago

G

Guru JoshContributor I

Service

Klaviyo overwrite site styles

Hi recently we found that Klaviyo have a variable --swiper-pagination-bottom which is overwritting our default slider settings/styles. Can you please use your own namespace instead of using Swiper slider variable directly? Thank you.

121

16 hours ago

K

kia-cruzContributor I

Service

Flows page is stuck on loading screen

I’ve tried:Restarting my laptop Clearing cache Checking for updates on Google Chrome Incognito mode Logging in/out of our Klaviyo accountAll did not work. I previously had a content creator permission and has been updated to marketing agent. My clien

InvertedIntrovert456Contributor I

Marketing

Why is my Klaviyo abandoned checkout sending me to shop app instead of my Shopify checkout or cart?

Hi, I have sent myself a test Abandoned Cart message and when I click on Return to Cart, it takes me to the Shop app instead of my Shopify store’s cart or checkout screen. I am using the {{ event.extra.checkout_url}} code. I don’t want it to take

191

1 day ago

Email PulseActive Contributor II

Developer Group

How do I work with templates that have universal content blocks for system draggable templates in latest api: 4-15-2026

Hi,I’m excited to try out the new functionality to create/update system draggable templates but I’m running into a few issues. It seems like whenever I try to do anything with a template that has a universal content block in it I get errors such as f

CraigRRContributor II

Marketing

"Social Auto-Replies" is Working for DMs But Not for Comments

This feature is in “beta” and Klaviyo admits there may be bugs...but this would be a pretty big bug. I set up the “social auto-replies" Instagram integration and set the trigger word to be "launch" (with and without quotes). The automation trigger

943

4 days ago

GabbyEspositoCommunity Manager

Marketing

Resharing:

For those who missed the Fireside Chat back in November of 2025, I interviewed Ben Amaya who is the marketing director from EZ Bombs, a social media viral spice seasoning bomb CPG. Weeell, since then, they actually have been working with Klaviyo on a

140

1 month ago

D

danielmartinhqProblem Solver I

Marketing

Sudden spikes in event traffic – how are you handling this in Klaviyo?

Hi everyone,We’re using Klaviyo to track user events and trigger flows, and most of the time things run smoothly. However, during certain campaigns or promotions, we see sudden spikes in events being sent to Klaviyo (for example after emails or socia

642

D

2 months ago

New here?

Get to know your new community and complete our onboarding checklist.

Get started!

Most Active Users

Show full leaderboard

Upcoming Events

Badges Earned

Soniahas earned the badge Academy Student - 1
harisraufhas earned the badge Academy Student - 1
harisraufhas earned the badge [Academy] Klaviyo Product Certificate
Gabriella1has earned the badge Academy Student - 1
ShinuJhas earned the badge Academy Student - 1

Show all badges

Helpful Resources

Developer Portal

Gain the knowledge you need to successfully integrate Klaviyo

Help Center

See the most asked questions

Partner Directory

Get connected with an Agency Partner today to achieve your growth goals

Powered by Gainsight

Terms & Conditions Accessibility statement

Links & Resources

Klaviyo.com
Log in to Klaviyo
Klaviyo Blog
Help Center
Marketing resources
Live training

Platforms

Klaviyo for Shopify
Klaviyo for Shopify Plus
Klaviyo for BigCommerce
Klaviyo for Commerce Cloud
Klaviyo for Magento
Klaviyo for WooCommerce
Direct Integrations

Partners

Klaviyo Partner Programs
Agency Partner Directory
Integrations Library

Useful Things

COVID-19 Insights
Events
Email Template Builder
API Docs
Get Help

About

Who We Are
Newsroom
Careers
Engineering Blog
Design Blog
Contact Us

Sign up

Already have an account? Login

Use your Klaviyo credentials

Log in with Klaviyo

Log in to the Community

Use your Klaviyo credentials

Log in with Klaviyo

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK

Welcome to the Klaviyo Community!

Featured topics

Community member spotlight: Arpit Banjara

Stop making your channels compete: funnel-aware segmentation for email, SMS, and paid media

Is email marketing harder in 2026?

How to personalize Klaviyo Customer Hub for different segments

Join the conversation

Marketing

Analytics

Service

Strategic advice

Connect with Klaviyo

Getting Started with Community

Product Updates & Announcements

Live training recordings

Most Active Users

Upcoming Events

Badges Earned

Helpful Resources

Developer Portal

Help Center

Partner Directory