Dedicated domain - Unable to apply domain

  • 1 December 2023
  • 1 reply

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I’m trying to add dedicated domain. I added 4 dns settings (3x cname and 1x txt) and verification was ok. After clicking “Apply domain” it says it cannot be applied:

Unable to apply domain

There was a problem and your dedicated sending domain was not applied. Please try again - if this issue continues to occur, check out our support resources for assistance.

I’m doing this in my customers account. Is the reason that customer did not buy any plan yet?


Best answer by ddowie 1 December 2023, 09:19

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1 reply

Badge +2

I was too fast.

10 minutes later I tried again and it worked. Sometimes all you need to do is wait :)

Maybe this helps someone.

Cheers 😀