Skip to main content

Hi, I recently set up a dedicated sending domain. It no longer shows via Klaviyo mail but it shows via my domain name on my mails. Whenever I check the mails of other brands it doesn't show up. Only their sender mail address shows up but no via Domain name.

Hi @kunal,

Thanks for sharing this question with us.

The "via" typically means that the “From-Address” domain does not align with your sending domain's root domain. I recommend double-checking those to ensure they align.

I hope that’s helpful.


Reply