I have a question about how klaviyo would charge for my email plan? I’m using $400 plan, it said that I can have 25000 people and unlimited emails sent.
- Now I exceeded my 25000 limit, so how would klaviyo bill me in the next billing cycle? Will it be $400 x3 (base on the 305% used) or it still remain the same as $400 ?
- And what will happen if I downgrade to a smaller plan, because this sending limit is only temporary ?
- If I upgrade my plan when scheduling a campaign, how would klaviyo bill me for extra contacts?
Best answer by David ToView original
Thanks for sharing your question with the Klaviyo Community!
There’s already been several Community posts opened surrounding this topic which I believe will answer your question. I’ve shared some of these posts below:
Overall, if you did decide to upgrade your plan to account for these extra contacts and want to reach out to them, Klaviyo will simply charge you a prorated amount in the difference between your existing plan and the plan you are upgrading to.
I hope this helps!