So Klaviyo just disabled the account of myself and my whole team...

  • 5 April 2022
  • 1 reply

Badge +2

Have used Klaviyo for years. Have well over 20 clients whose account I manage. I’m not sure what state their account is in, but Klaviyo goes ahead and disables my account with no warning or anything.

Sent in a few support requests. Tried to chat within their business hours, can’t seem to get a response. Can’t seem to get a clear response in the least.

1 reply

Userlevel 7
Badge +60

Hi @Ivan Lee


Thanks for posting in our Community! I’m very sorry to hear of the inconvenience you’ve experienced when logging into your account and reaching support. 


We appreciate your patience in this matter! However, I can see that you have been in contact with someone on our support team. If you have any further questions or issues  pertaining to your account access, this matter will need to be handled through support for security and privacy purposes. 


Thank you for participating in the Community!