When adding users to a list with double opt-in enabled, the confirmation emails don’t appear to get sent. This may be because of testing and my IP, but the issue is happening for several other people, so I believe there is another reason.
Adding a new user goes:
- Create/update profile endpoint so we can also add custom fields
- Then the profile-subscription-bulk-create-jobs endpoint for consent
I have now tested with 2 different valid emails and have not received and email and they have not been added to the list. I already checked spam, trash and promotion folders. The mailboxes aren’t full and there aren’t any blocks on the klaviyo domain.
Is there a problem with the way we are subscribing emails? Or do we need to add a custom domain?
