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I'm trying to sign in to my partner account, but unfortunately, I cannot log in. It shows a password error. I've tried to "Forget Password," but from klaviyo, I did not receive any email to reset my password. Could you please help with this? Thank you again!
Hello,We’d like to have a giveaway contest where people who write a review get a free item. Ideally, I would like the most recent purchase (or maybe multiple purchases) the customer has bought to show in the email using structured data.I tried using the structured data {{ event.structured_product.variant_name }} but it doesn’t pull up the item(s) the customer has purchased in the past. Also, is there a way to create a segment based on certain products or categories the customer has purchased? Thank You, Sean
Asking this question again for hopes of a relevant reply: I am a shopify merchant, and had subscribed to a wonderful app/company that integrated with both Shopify & Klaviyo. Audiens would create segments, and would build and recommend a least three different email campaigns to send to each of these segments. The company was bought, and their service is gone.I am looking for a recommendation for another business/app/partner that can help accomplish the same goals. Use Audiens to analyze your audience and personalize your email campaigns Segment your customers based on their preferences, behavior, and demographics Take advantage of the suggested content to create highly targeted emails About this app Audiens shows you exactly how to improve your email campaigns. Discover your top cross-sells, valuable segments and best conversion times. Audiens is built for Shopify stores with over 500 orders who want to grow faster. No more uncertainty knowing which customers to prioritize.
Basically what i am trying to implement: Segmenting customers based on whether they have purchased the any product in category X and presenting separate offers to buyers and non-buyers. In short: I am trying to build Cross-Sell Flow. But there is a problem: I cannot see all my smart collections in the flow filters However, i have many collections. And Klaviyo actually can see all of them too. The second problem (and probably linked to the first problem) is: When i place an order online to see how my products are recorded on Klaviyo, i have this result: See that there is NO COLLECTIONS. However, on shopify actually Smart Collections are assigned for that specific product. Note: Before purchasing the product, I have waited for 15 minutes and syniced all the products and collections on Klaviyo. I think that’s why placed order metric cannot be filtered by all of the categories i have.Any solution for this problem? Thanks in advance.
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Hi there - I’m sure this question has been answered somewhere, but I can’t seem to find it anywhere. I’m looking to automatically apply a discount in my browse abandonment flow while also re-directing subscribers to the item(s) they were viewing using the BA syntax. I’ve done this plenty of times with abandoned checkout using the following syntax: {{ event.extra.checkout_url }}&discount=DISCOUNTNAME and assumed it would work just as easily with the browse abandonment syntax: {{ event.URL }}&discount=DISCOUNTNAME, but it doesn’t seem to be working and sends me to an error page on my site. Could someone help me out or shoot over an article/post that explains what I’m supposed to do?Thanks in advance!
I have just over 5000 profiles in my klaviyo audience but only 25 of them actually subscribed to my emails and are receiving email marketing. (there are a ton of spammy email addresses from china and russia and those fake one-time-only email addresses consisting of random numbers and letters)I also have not made even 100 sales so there were very few transactional emails send and even abandoned cart emails were sent only to 38 people. why is klaviyo telling me to add a branded sending domain?Also in my settings under account -> organization my default sender email address is info@raysandriches.com (i use zoho, not gmail or yahoo) would it still have the “sent “via klaviyomail.com” disclaimer”?also i read thi https://help.klaviyo.com/hc/en-us/articles/115000357752 and this https://help.klaviyo.com/hc/en-us/articles/9042531198747 I also read shopify help articles and asked chat GPT but i am utterly overwhealmed iwth this technical stuff and I don’t want to make any mistakes that mess
Hi, So, I’ve been trying to send myself the preview test for the SMS campaign, but it keeps saying there’s an error sending the message. Can anyone help me with this?
Hi everyone,I’m trying to set up an email in a Klaviyo flow that reminds customers to reorder the product they last purchased from my Shopify store after a certain period of time. The email should dynamically display the exact product (with an image, name, price, and link) that the customer previously bought.I’m already using Shopify and Klaviyo, and the integration is working. I’ve noticed that I can use event data like Placed Order, but I’m unsure how to correctly pull the product details into the email template, especially if the customer purchased multiple items in their last order.Does anyone have tips or examples on how to implement this?Thanks in advance for your help! 😊
Hi everyone, I’d like to see if there were any ideas on how to implement an Abandon Checkout flow that actually populates the products right at the checkout page (In woocommerce) maybe we can feed the product data through a custom UTM parameter like the “rebuild cart key”? Also I’d love it if customer data could come prepopulated in the checkout forms. Is that something that Klaviyo has ever thought on implementing or that we can do now?
Would LOVE to be able to define the corner radius of the product images similar to how we can define the corner radius of the coordinating button. Bonus points if one day we can allow it to GIF through the available images of the product 😍
Would love to offer students pre-built Klaviyo templates they can add to their account without me having to do it myself. For example as part of a course. Needs to be fully functional/editable in the Klaviyo email builder (not like the current html versions) Similar to what ManyChat offers.
I want to insert dynamic content from Wishlist Plus into Klaviyo (e.g Products in Wishlist, Link redirecting customers back to their wishlist, specific product that has a sale and is also on customers' wishlist...) If you could send me all the codes for the dynamic content that'll be great.
Klaviyo forms only allow subscribing submissions to one list. That has a whole range of problems: Subscribed to list trigger only works the first time someone subscribes, so running specific campaigns with perks existing subscribers also need access to, is not possible. If added to a new and unique list, you will have to manually merge lists if you’re keeping a “main list” for all subscribers. If you use Klaviyo forms to send gated content, you will have to make unique lists or risk existing subscribers not receiving. You can’t use Klaviyo forms for signing people up to ongoing events, since you would have to build a maze of workarounds to store event data in attributes and trigger emails from segments. And many more like these. Everything could be fixed by simply allowing Klaviyo forms to trigger an event when submitted. Just like every other third-party form tool can or already does. Zapier allow all third-party form tools like Typeform to trigger events when submitted The Facebook
Hi!I’m having trouble updating a Klaviyo custom profile with Zapier.Whole story:Creating a flow for window shoppers who have not bought in X time, and sending them to Typeform to fill out a quick survey. Once someone completes a survey I want Zapier to look up that profile based on their email and update a custom field as TRUE. I’ve been using my own profile as a test, but Zapier keeps saying there’s a error when trying to connect to Klaviyo.I’m obviously not clicking something correctly somewhere!Side note - Although there is an integration available for Typeform, I cannot choose which survey questions I want pulled into Klaviyo. Typeform automatically creates a custom field for every question and populates it with the respondents answers. I don’t want their answers, I only want to show that they competed the survey and then send them a coupon once they submitted the survey.
I’m working on a flow email based on responses to a referral form, and trying to personalize the client’s answers from a variety of fields (in the form).I’ve had luck with personalizing the first name {{ first_name }}, our showroom location {{ person|lookup:"Store Name" }}, and the Referrer’s name {{ person|lookup:"Referring Designer" }}.But I cannot get the Referrer’s company name to present correctly in the flow email -- the default is always used. {{ person|lookup:"Referrer’s Company"|default:"their company" }}The only difference is an apostrophe in the Key Value code.Question: Does having an apostrophe in the Key Values for a profile cause glitches, problems, or issues?Johnklaviyo+do-apostophes-in-profile-values-cause-problems-or-issues
