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Woocommerce 'Started Checkout' not tracking

  • 30 July 2021
  • 3 replies
  • 122 views

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I’ve seen others with the same problem that has required someone from the Klaviyo team to investigate. I’ve tried the suggestions listed on those tickets and they don’t work.

 

I have already installed and linked the wordpress plugin. My sales data has all transferred, except for one issue: Started Checkout doesn’t track.

 

I can’t get started with my emails until this issue (and another I have a ticket open for) are resolved.

 

 

 

 

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Best answer by Dov 30 July 2021, 15:41

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I just want to comment for anyone who may be having the same issue. As Dov suggested in another thread for a separate issue, I had a space at the start of my Klaviyo API Key in the Woocommerce plugin from when I copy/pasted. This has resolved the Started Checkout issue.

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Same problem here started checkout not working in my woocommerce store too i  tried many things but still doesn’t work . 

Userlevel 7
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Hello @Muhammad Talha & @jessicamdf,

Thanks for posting this!

I left a note in the thread below that speaks to this issue directly. Please have a look there for more potential fixes for this issue.

 

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