Browse abandonment / product viewed

  • 24 May 2022
  • 1 reply

Badge +1

If it possible to adjust a number of products that a user viewed in "product viewed" campaign?
It’s setup to show only 1 item by default. So there’s no option to show 5-10 items if the user browsed > 1 item in the last session.


Best answer by alex.hong 24 May 2022, 21:00

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Userlevel 7
Badge +58

Hi there @Arthur Sekhyan,

Good question. You can display and show more products to users in a variety of ways within an email template. Displaying products within an email is all controlled by the Product Block added to the template. 

This product block can be expanded to show as many products as you need either by manually selecting your desired products or having them automatically populated from your product feed/catalog. Along these lines of automatically populating products, you can certainly customize Klaviyo's product recommendation engine as mentioned in our How to Use Product Feeds and Recommendations article. As a note, codes for different event variables needed can be found in your preview settings in the editor (pictured below) Also our guide will help with common event variables.


Hope this helped,