More than Skin-Deep Connections: Strengthening customer relationships and brand loyalty with Skin Ro...
Optimize your messaging by learning about campaigns and flows.
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Hi,I’m new to Klaviyo and tried building a browse abandonment flow using one of Klaviyo’s pre-built templates. I found templates for cart abandonment but not the browse version.The issue is that I need the code to be correct (please see the screenshot).How can I ensure the product shown is what my customer has browsed, not added to their cart? What is the right code/url to add in? What is the correct code for the CTA? Currently, it’s {{ event.extra.checkout_url }}, but I don’t think that’s correct, as this link won’t work if my customer is just browsing.Thank you!Â
Hi there - I’m sure this question has been answered somewhere, but I can’t seem to find it anywhere. I’m looking to automatically apply a discount in my browse abandonment flow while also re-directing subscribers to the item(s) they were viewing using the BA syntax. I’ve done this plenty of times with abandoned checkout using the following syntax: {{ event.extra.checkout_url }}&discount=DISCOUNTNAME and assumed it would work just as easily with the browse abandonment syntax: {{ event.URL }}&discount=DISCOUNTNAME, but it doesn’t seem to be working and sends me to an error page on my site. Could someone help me out or shoot over an article/post that explains what I’m supposed to do?Thanks in advance!
In a flow, will using a “List Update” action to adding existing profiles (with DOI set at true or not) to a new list (that is set/checked to require DOI) require them to double opt-in? Again? Every time? Will it trigger an confirmation email?
Hi friends,I’ve searched the help center and community forum but haven’t quite found the answer to my question. I have a flow where I want profiles to stop being added to the queue to receive emails, but I want those already in the queue to finish. The trigger is addition to a segment. There is a time delay of 24-48 hours, then 1 email, then a few profile updates 14 days later. - If I set the email to manual, profiles will continue to queue. - If I set the email to draft, those already in the queue won’t receive the email, making the profile updates inaccurate.So, my idea was to edit the trigger segment, so that no one else enters it organically. Does this make sense? Is there a better way to accomplish this?
I don’t believe any of my flows are sending and I don’t know why. This one should send to every person that places an order with us but it has only sent 4 times in 365 days. It should have sent at least 36 times in the last 6 months. Also it seems like in the 4 times it did send it was not correct. First time buyers should follow the yes flow but everyone seems to be following the no flow no matter what. Â
I am in the process of creating a flow to notify our new salesperson when a cart with a value of over $5k abandons. I have been pretty successful getting the trigger to work properly and setting up the notification email. All of this info is coming out of our Magento 2 integration. What I am unable to figure out is how to get the items in the customers abandoned cart to appear in the email so that the salesperson is able to see this info before getting in contact with the client. My email template is as follows:(Salesperson’s name),A customer with the email address {{ email }} has abandoned a cart with a value over $5,000. Any information gathered is listed below:value: {{ event|lookup:"$value" }}items: {{ event.items }}First name: {{ first_name }}Last name: {{ last_name }} event.items returns me all of the info for the item in the cart. It shows me internal id’s, meta data, descriptions, etc. I only want it to return the sku and qty of the items in the cart. How can I narrow these res
Hi Klaviyo Community! I'm setting up a post-purchase flow on Klaviyo with the trigger set to "When Someone Placed an Order."Under filters, I added "Items contains <product>." as I need it to only trigger when my client’s specific product is purchased.  However, when searching for the product, it doesn't appear in the dropdown. I also noticed that the product in Shopify shows zero stock. How can I add this product to the post-purchase flow?
Hi Community, I recently integrated my Shopify store with Klaviyo, I followed everything on the startup page and created a welcome series flow but unfortunately the flow is not triggering I have tried from multiple devices and different email addresses. I have gone through all other related topics and nothing seems to work. I have tried the following:Double checked the flow list (newsletter) Changed list preference to single-opt Duplicated the flow Flow is live and active Any help and guidance is highly appreciated. Looking forward to learn more about Klaviyo and be part of this amazing community.  TIA,
Is there a way to differentiate people who reached checkout by seeing if they entered their payment information, and set up a seperate email flow for them? Thanks for the help.
