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Campaigns to Duplicate Emails

  • 16 January 2024
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If I send a campaign to duplicates lists and some emails are listed on more than one list of these lists, will the customer receive two or more duplicate emails?

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Best answer by In the Inbox 16 January 2024, 16:20

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Hi @Jane S 

Thanks for posting your question in the community. If you send a campaign to multiple lists/segments where a contact might be included in more than one of those lists, they will only receive the email once, but their engagement will be tracked in each list/segment they are included in under the audience breakdown for the email campaign.

I hope that helps!

@In the Inbox 

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