Campaigns to Duplicate Emails

  • 16 January 2024
  • 1 reply


If I send a campaign to duplicates lists and some emails are listed on more than one list of these lists, will the customer receive two or more duplicate emails?


Best answer by In the Inbox 16 January 2024, 16:20

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Hi @Jane S 

Thanks for posting your question in the community. If you send a campaign to multiple lists/segments where a contact might be included in more than one of those lists, they will only receive the email once, but their engagement will be tracked in each list/segment they are included in under the audience breakdown for the email campaign.

I hope that helps!

@In the Inbox