Can I added images in Text-Based emails?

  • 12 October 2021
  • 2 replies

Badge +3

I’m creating text-based messages for a Flow, and copy/pasted an image into the text-based version. It previews correctly. Can we send images in text-based campaigns? 


Best answer by Manny Singh 12 October 2021, 18:25

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2 replies

Userlevel 7
Badge +38

Yup! Whatever you see in the preview will get sent to the subscriber.

However, if the subscriber chooses to receive emails in plain text with their email provider, they won't see the image. 

Userlevel 7
Badge +60

Hey @a.brown 

So happy to see you jumping into the Klaviyo Community for help with text-only emails!

@Mailbox Manny is correct! Whatever you see in the preview will be sent to your subscribers, but the images will only show if they allow it within their email provider. You can also check out this community post about finding the right balance of image to text best practices:

Thank you so much for contributing to everyone’s success on Klaviyo!