Can I get Analytics from a Cancelled Campaign ?

  • 20 April 2022
  • 1 reply

Userlevel 1
Badge +4

I had an email campaign scheduled for April 6 at 4:08 p.m and Canceled During Send on April 6 at 4:23 p.m. During that time it went out to everyone, 99.8% delivery rate. You can technically say the campaign still went out. 

It doesn’t come up in my reporting though, is there a way of pulling the analytics for these types of campaigns. Also I find it strange how archived campaign show up in analytics but canceled campaigns don’t. 


Best answer by Taylor Tarpley 21 April 2022, 17:23

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Userlevel 7
Badge +60

Hi there @vylla001


Would love to help shed some light on this! 


Even though the campaign was ‘cancelled’ you can still go to your Campaigns Tab > Click on the Specific Campaign > and be able to see the full report of the cancelled campaign’s performance as you normally would for a successfully sent out campaign. 


Hope this helps!