Hex Colors don't match

  • 26 January 2023
  • 2 replies

Badge +1

I’ve never had this problem until about two weeks ago. My hex colors are COMPLETELY off. I use the code from PS, double check on InDesign & Illustrator, then when I move to the web the code is the same but the color is off in my email builder. 


It works just fine on other online editing spaces. Did you change up your color profile to something new?


Best answer by EmailSFBuilder 27 January 2023, 00:08

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2 replies

Userlevel 7
Badge +44

Hi @EmailSFBuilder,

I've not yet have seen this issue but what you can do is use the browser inspector tool and use the select an element to inspect it option to see which color it is actually showing. 

Which hex color are you using and is this happening for all colors?

Hope this helps a bit.

Omar Lovert // Polaris Growth // Klaviyo Master Platinum Partner

We help with e-commerce growth through CRO, Klaviyo and CVO

Badge +1

It is happening with all colors, but I found a workaround using a 3rd party app called imagecolorpicker so I no longer need the assistance!