I don't see any abandoned cart flow in the flow library

  • 9 August 2021
  • 1 reply

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I just created a new acoount on klaviyo

I don’t see any abandoned cart here on flow.

Please help me. I Have connected my store with klaviyo account by API KEY. My store is shopbase platform.



Best answer by David To 9 August 2021, 20:24

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Userlevel 7
Badge +60

Hello @favor,

Great question!

Since Klaviyo does not have a native integration with ShopBase, there isn’t a pre-built Abandoned Cart flow available within the Flow Library. Klaviyo only has pre-built flows for integrations that are built in-house such as Shopify, BigCommerce, WooCommerce, Magento, etc. 

To remedy this, I would suggest building your own Abandoned Cart flow from scratch based on the events synced from ShopBase. I would suggest taking a look at the below Help Center Articles Klaviyo offers on building an abandoned cart flow and building a dynamic table block to display the abandoned products dynamically for your recipients:

Thanks for being a Klaviyo Community member!