Skip to main content
Solved

Language settings for newsletter?


Forum|alt.badge.img+3
  • Contributor I
  • 1 reply

 

Currently our shopify store has 2 languages, so we have two sets of newsletter, english & spanish.

 

How can we add this 'condition' for email flows such as abandon cart, browse abandonment etc.?

Best answer by David To

Hello @dana 

Have you already set the language settings for these language specific newsletters? If not, you can do so by navigating to each list’s “Settings” and updating them. Doing this would allow Klaviyo to automatically update a number of these list specific forms to align with those selected language settings. 

 

Furthermore, how are you distinguishing these customers as either English or Spanish speakers to distinguish and serve these language specific flows to them? We often times recommend using signup forms to do so to collect a custom profile property which you can apply filters to your flows to target. This strategy, along with instructions on how to update your list’s language settings can be found in the How to Customize Content Based on Language article.

 

-David

View original
Did this topic or the replies in the thread help you find an answer to your question?

2 replies

David To
Klaviyo Employee
Forum|alt.badge.img+60
  • Klaviyo Employee
  • 2456 replies
  • Answer
  • April 20, 2021

Hello @dana 

Have you already set the language settings for these language specific newsletters? If not, you can do so by navigating to each list’s “Settings” and updating them. Doing this would allow Klaviyo to automatically update a number of these list specific forms to align with those selected language settings. 

 

Furthermore, how are you distinguishing these customers as either English or Spanish speakers to distinguish and serve these language specific flows to them? We often times recommend using signup forms to do so to collect a custom profile property which you can apply filters to your flows to target. This strategy, along with instructions on how to update your list’s language settings can be found in the How to Customize Content Based on Language article.

 

-David


Forum|alt.badge.img+3
  • Author
  • Contributor I
  • 1 reply
  • April 20, 2021

Hi David, thanks for the link. Really helpful! :)

And yes, we have different sign up forms for each language that goes to a specific list based on their language preference.
We haven’t updated the list “settings” though, so thanks for the reminder! :)