Order paid not created

  • 3 August 2022
  • 1 reply

Badge +1

Hello, I write on this forum to understand if with Klaviyo I can send an email to the customer who pays for the order. 

By paid order I don't mean order placed because in my store it is different. In fact, as a payment gateway I use a third party gateway and therefore those who place an order are different from those who actually pay for the order. 

So how can I make it possible to send an email only to customers who pay for the order and not also to those who create the order?

Thank you. Best regards.



Best answer by Tomb 4 August 2022, 07:25

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1 reply

Userlevel 2
Badge +15

Hi there,
I hope you’re doing well.

I don't know if this would work, but if you are using stripe, I would advise you to do the Stripe x Klaviyo integration.

You'll have data passed to Klaviyo and I think you can use it to send email to customers who pay for the order.

Do you use Stripe ?