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Sending Dynamic Shopify coupons to external source via webhook

  • 22 November 2022
  • 5 replies
  • 116 views

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Hey folks,

I’m wondering if there’s a way to do this.

Flow:

  1. Contact enters the Flow via a trigger
  2. Contact receives a Dynamic coupon via email
  3. Webhook sends data (first name, last name, email, coupon)

Where I’m stuck is the third step, since it doesn’t seem to recognize the dynamic coupon inside the Email step, I guess because it’s local to that step.

I tried adding the coupon to the Contact’s profile so I can pull it from there, but that doesn’t work either.

Anyone has a clue on how this can be done?

Thanks!

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Best answer by Brian Turcotte 22 November 2022, 21:49

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5 replies

Hey folks,

I’m wondering if there’s a way to do this.

Flow:

  1. Contact enters the Flow via a trigger
  2. Contact receives a Dynamic coupon via email
  3. Webhook sends data (first name, last name, email, coupon)

Where I’m stuck is the third step, since it doesn’t seem to recognize the dynamic coupon inside the Email step, I guess because it’s local to that step.

I tried adding the coupon to the Contact’s profile so I can pull it from there, but that doesn’t work either.

Anyone has a clue on how this can be done?

Thanks!

Generate a dynamic coupon code of each contact. You can use a coupon generation tool or develop custom code to create unique coupon codes. Store these codes in a database or a data source accessible to your workflow. Thanks

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Hi @Jason Stothard ,

At the moment we are still working on this as a product update so apologies for the inconvenience. 

Hi Alex,

is there any news on this feature? I currently plan to use a external service for postcards but I cannot send them the dynamic coupon code due to this limitation.

Would be great to get that feature.

Thanks!

Kind regards,

Philipp

Userlevel 7
Badge +58

Hi @Jason Stothard ,

At the moment we are still working on this as a product update so apologies for the inconvenience. 

Hello, is there an update to this thread? In the KSA email usage is low compared to SMS / WhatsApp, Klaviyo does not support SMS natively in KSA so we have a 3rd party service via API.

Because sending dynamic coupon codes via webhook is not currently supported we are stuck without a solution and cannot send dynamic coupon codes via Klaviyo to our customers / prospects.

Userlevel 7
Badge +30

Hi @uruhara and welcome to the Community!

 

At this time your use case isn’t possible because dynamic Coupon codes (dynamic) are not not supported via webhooks.

 

I will check with the Product team to see if this functionality is being planned for any time in the future. 

 

I hope this helps to clarify, and thanks for using the Community!

 

- Brian

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