Setting up Conditions in a flow when someone buys a product thats on Pre-SALE

  • 8 April 2021
  • 2 replies

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Hi Guys - hoping someone can assist.

Im new to Klaviyo and starting to get my head round the conditions but im struggling with a few.


I sell Dog leads and Harnesses on my website

I have sold out of some sizes and these are now on PRE-SALE.


Can someone please help me with my flow so that when someone buys a product thats on Pre-Sale, they don’t get the usual ‘thankyou for buying’ email, but instead another one saying ‘thanks for buying on pre-sale

Below is the current flow.



Any advice would be greatly received.



Best answer by Dov 9 April 2021, 16:00

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2 replies

Userlevel 7
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Hi @SafelySecured,

Thank you for sharing your question with the Klaviyo Community and welcome to Klaviyo!

First, I recommend grouping all pre-sale items into a discrete collection in Shopify. Then, add a conditional split to your flow using the filter button for “Collections”. “What somebody has done > Placed Order where collections contains > Pre-sale”. That will put all pre-sale buyers down the “yes” path of this split and this is where you’ll place your pre-sale email. And down the “no” path you’ll place your non-pre sale item email.

Thanks and have a great day.

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Great thanks mate will give that a go