Something wonky is going on: When I click on “drag and drop” for creating a new campaign, it takes me to the templates, which I don’t want. I want to create from scratch. Am I missing something here?
Page 1 / 1
Hi
Thank you for your question in the Klaviyo community
I see exactly what you mean - I would suggest your best course of action is to change the option from My Templates to Basic (at the top of the Campaign page)
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/65c4d5e1-7c71-4962-96a3-0ce1ca58c80d.png)
Then choose the most basic template possible to suit your needs.
I don’t believe Klaviyo gives you a complete blank canvas, there is always a helpful starting point.
Hopefully this helps!
Kylie
Ah yes, I’ve guess I’ve always started with a template and never realized I didn’t have the option. lol. Thanks!
Reply
Log in to the Community
Use your Klaviyo credentials
Log in with Klaviyo
Use your Klaviyo credentials
Log in with KlaviyoEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.