Hi there,I’ve faced the discrepancy in “Unsubscribed" metric between UI and API for campaign 01HSG6F014BXXNPQSQ76RPG2AB “ag-040124-MonthlyBirthdayInspo_6am”.UI has 514 “Unsubscribed" events:However, in API I found 2 metrics:VYpqKR “Unsubscribed from Email Marketing” has 333:XxudPw “Clicked email to unsubscribe” has 316: Please explain which metric I should use in API to get the “Unsubscribed" value I see in UI. Kind regards,Evgeniy

Question

“Unsubscribed" count on UI doesn't match API metric

+2

Hi there,

I’ve faced the discrepancy in “Unsubscribed" metric between UI and API for campaign 01HSG6F014BXXNPQSQ76RPG2AB “ag-040124-MonthlyBirthdayInspo_6am”.

UI has 514 “Unsubscribed" events:

However, in API I found 2 metrics:

Please explain which metric I should use in API to get the “Unsubscribed" value I see in UI.

Kind regards,

Evgeniy

Userlevel 7

+36

Hi @imp_dev!

I’ll check on this internally and I’ll update the thread ASAP!

- Brian

+2

Hi @Brian Turcotte ,

Thank you for looking at my question!

Kind regards,
Evgeniy