I am reaching out for assistance regarding my recent attempt to use event data in our email template. Unfortunately, I was unable to achieve the desired outcome. I referenced the document at this link: Klaviyo Event Data Documentation, but I believe I may have missed some important configuration steps or might not have found the right documentation.

Please suggest a solution or guide me on what I might be doing incorrectly? Your expertise would be greatly appreciated.

Thank you so much for your attention and support.

API Payload:

{
  "data": {
    "type": "event",
    "attributes": {
      "properties": {
        "product_1": "S00939993939",
        "product_2": "P00939993939",
        "product_3": "D00939993939",
        "product_img_1": "https://xxx.cloudfront.net/test/photo/153/test.png",
        "product_img_2": "https://xxx.cloudfront.net/test/photo/154/test.png",
        "product_img_3": "https://xxx.cloudfront.net/test/photo/155/test.png"
      },
      "metric": {
        "data": {
          "type": "metric",
          "attributes": {
            "name": "recommendation",
            "service": "new recommendation api"
          }
        }
      },
      "profile": {
        "data": {
          "type": "profile",
          "attributes": {
            "email": "test@gmail.com"
          }
        }
      }
    }
  }
}

Screenshot:

Email template: