I am custom-coding my HTML emails. Whenever I have emails with
<form>
or
<input />
these tags seem to get stripped out of the email before it gets sent as a preview. Why does Klaviyo arbitrarily remove markup when sending emails? It only seems to apply to certain markup - not everything.
Hi
This is likely actually being filtered out by the inbox provider, not Klaviyo. Each inbox provider renders emails according to their own, different rules - have you tried viewing the email in different inbox providers?
Best,
Brian
Reporting back on this thread after a test we’re running at the moment and this is definitely happening on the Klaviyo end.
We’re sending a test to Litmus (email client testing tool) that simply receives code and doesn’t manipulate that code and <form> + <input> tags are being stripped.
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