Js activity event

Question

For me activity(build-in) event and my view product custom event stops working. They had response from Klaviyo 202, also of couse I send identify request, but do not see this events any more in profile events list for user. Can you help me figure out what is changed?

I include js from Klaviyo

than send POST identify request to https://a.klaviyo.com/client/profiles/?company_id=XXXX

got responce 202 Accepted with body

{ "meta": { "exchange_id": "NW4LOUBxJYjC_70Ht9ZohBDoQprRzrO070wGvrwYcVt-zDhemY1DBkN21aoBj5el.T4wiPB", "should_clear_cookie": false }}

than sends build in activity and my custom view product they also return 202 with empty body

and nothing in events list for current customer

chloe.strange · Accepted Answer

Hi @dbpdev,I’m seeing a support ticket on this one as well. Here is their response:The problem with your JSON body payload is that the "properties" object needs to be nestedwithinthe "attributes" object.Instead, your "properties" object isoutside ofthe "attributes" object, which is why the specified property is not updating.Once you move your "properties" object so that it is nestedwithinthe "attributes" object, then you will see the specified custom profile properties update as desired. I hope this helps!~Chloe

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