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Hi There :)

 

The Metric “Form completed by profile” stopped working a month ago on all our accounts.

 

We use the klaivyo form as a “succes page” for subscribers. For example when they click “No thanks to product reviews”. This metric this usually created is also used to trigger flows and segments.

 

example:

<a href="{% update_property_link 'product_reviews' 'no' 'https://www.sinful.dk/#afmeld-produktanmeldelser' %}" style="text-decoration: underline; color: rgb(51, 51, 51);"><span style="font-family: 'Plus Jakarta Sans', Verdana;">Frameld her</span></a>

 

Does anybody know why it could have stopped working (At the same time accross 11 accounts).

 

Thanks!

 

Hi ​@Mathilde

This is an interesting question - are you still having this issue?

~Chloe


Hi ​@chloe.strange,

Yes, the issue is still the same here :)


@Mathilde

I’m moving this over to a support ticket for further investigation into your specific situation. They will be in touch with you soon. 

~Chloe


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