I am looking to trigger an event when a customer adds their phone number to an integrated contact form on my website.
Here is the data object:
{
token: "XXXXX",
event: "Registered For Reminder",
customer_properties: {
$first_name: "NAME",
$last_name: "LAST",
$phone_number: "1234567890",
$consent: ["sms", "email"],
sms_consent: true,
},
properties: { auction_name: "Test Auction" },
}
The API returns “1” and yet I am not seeing it in the dashboard. I made the same API call but removed consent and phone number while adding email and it worked perfectly fine. It is a bit ridiculous that there isn’t any documentation anywhere on why this isn’t working an no response from the API other than to say that the request is valid.
Help would be appreciated as I’ve tried everything I can think of to get this working.