Trying to add Back in Stock, getting success return, but not added to Klaviyo?

Question

Hi! I am building a headless Shopify store, and I am trying to add a back in stock function. I followed this article (https://help.klaviyo.com/hc/en-us/articles/360006565332-Shopify-Back-in-Stock-for-Developers) and I do get a successful API response

```

{ email: 'mail@gmail.com', success: true }

```

However, I dont see any confirmation mail or any confirmation inside Klaviyo. What could this be?

payload:

{
method: 'POST',
headers: { 'content-type': 'application/x-www-form-urlencoded' },
data: 'a=AccountID&email=email@gmail.com&platform=shopify&variant=4480426737717',
url: 'https://a.klaviyo.com/api/v1/catalog/subscribe'
}

alex.hong · Accepted Answer

Hi there @DennisKr,Welcome to the Community and thanks for posting your question here. I’d love to help answer your questions regarding your BIS setup!Taking a quick dive onto your site, it looks like you setup everything correctly. There wouldn’t be a confirmation email or success email necessarilywhen finalizing the process. Instead, you could see in your Activity Feed for the BIS action that there will be emails listed under this tab!This area will show the different emails that have been picked up by your form. Another way you could see confirmation (dependent on how your Back in Stock modal is coded) would be that at the end of your embedded form you should see a confirmation message. This helps both you and the customer know things are working.Have a good day!Alex

Sign up

Use your Klaviyo credentials

Log in to the Community

Use your Klaviyo credentials