What is the best way to do the following? (Flows and conditional splits)

Question

Hello everyone,

I’m having trouble to establish a new flow on my account and i’m probably doing it wrong. What I want to do is the following:

When a customer exceeds the $500 revenue, I want a flow to automatically move them to the VIP list. Once this is done I need to create a conditional split based on location. If they are from Quebec, I need to send the email in french, if not (within Canada), then the email should be in english.

Furthermore, if they are women I want to send a code for product A, if they are men, I want to send a code for product B. This is very important, i just want to send an offer for a specific product, not the whole store.

how is this done? can i do it in just one flow or do i need to move them manually to a VIP list and then create a flow?

thanks!

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Best answer by stam_marko 26 February 2024, 02:36

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stam_marko · Accepted Answer

Hi Artium, how about something like this?

Generally, I try not keep the flows simple, so I’m not very familiar how that would work, but I’d give it a go and track in real time how it goes.

Hope that helps,

Artium · Answer

Thanks a lot for your reply.I think this could work.But i have a question about the first trigger.it is not limited to only one order valued at over $500 right? Because I needit to include the cumulative value of all orders placed within that timeframe (90 days).So maybe in one order they purchased something value in $80, then something in 100$, an so on until they get the $500 threshold. I hope I explained myself correctly.

What is the best way to do the following? (Flows and conditional splits)

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