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Importing Reviews on Klaviyo Help!

  • 19 January 2024
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Hi!

I have reviews that I want to import in Klaviyo reviews but these came directly to us via our customers not another review platform. How do I add them to Klaviyo reviews? 

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Best answer by Brian Turcotte 22 January 2024, 04:19

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Hi @Plantas!

You can upload manual review by creating a .CSV spreadsheet and formatting the reviews according to the directions from this Help Center article:
 

Your CSV file must contain the columns with the following information: 

  • Product IDs that exactly match the product IDs synced to Klaviyo from your Shopify store
  • Review text
  • Reviewers’ emails

 

I hope this helps!

- Brian

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