Integrations and Reviews

Use Klaviyo's full power as a customer data platform by taking advantage of built-in integrations.

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News

Klaviyo Reviews are here!

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Omar
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Omar
solved this question

Wordpress Multisite Integration

What he said :-) If you're not using Woo then just adding the tracking manually would be best.When using multisite however be careful and aw...
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Brian Turcotte
Rank
Brian Turcotte
solved this question

Partner Integration

Hi @orlandowatson! If you are asking if it’s possible for your users to have the same experience after you’ve integrated with Klaviyo, then...
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785 Topics

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Contributor I
mhackhoiyeContributor I
asked in Integrations and Reviews

Klaviyo - Woocommerce integration issue

Hello! Just new here, and I’m creating a project base website just to be able to practice and know HOW KLAVIYO works and runs with emails thru ecommerce website. But sadly, I bump into this issue for about a few days already. Tried uninstalling the Klaviyo plugins, cleaning the cache both from the browser and my computer, but still the same issue occurs. Will greatly appreciate your help and assistance for this matter. The issue is shown in the image: and here, just wanna show you the other plugins installed  And additionally, I’m using a MULTI site wordpress site

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Brian Turcotte
Community Manager
5 hours ago
R
Contributor IV
rohan12334Contributor IV
asked in Integrations and Reviews

Delivered Shipment Email in Klaviyo

Correct me if I am wrong- we cannot send Delivered shipment emails through Klaviyo? But in my Klaviyo metrics I can see a “Delivered Shipment” Metric coming in from shopify.  So, is this a new feature or Delivered shipment means something else or can it not be used to send out emails when the product is delivered?  Also, I use ship station...any reccomendation on what’s the best way to send a Delivery Confirmation email?

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R
Contributor IV
12 hours ago
Vensy
Contributor I
VensyContributor I
posted in Integrations and Reviews

Shopify Discounts - Combinable Discount Codes via Klaviyo

As you may already know, Shopify introduced combinable discount codes in June of last year, which has been a game-changer for many of us.However, I'm writing today to discuss a challenge that I and many others have faced when using Klaviyo for flows and customer rewards. As you may know, dealing with dynamic discount codes in Klaviyo can be a bit cumbersome, especially for those of us who offer automatic codes through Shopify.For example, my shop offers automatic codes for bundling promotions - Buy 2, Save 5%, Buy 4, Save 15%. Unfortunately, this causes issues with our dynamic discount codes through Klaviyo, as we have to manually enable combinations each time Klaviyo generates a new set of discount codes. (This is just not possible to keep up with)That's why I'm here today to request a new feature that would make our lives much easier - the ability to enable combinations en masse per discount through the Klaviyo dashboard. Even just the ability to automatically combine codes would be

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Drazdauskas
Contributor III
15 hours ago
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Contributor I
lfernandezContributor I
asked in Integrations and Reviews

How To Track Form Submissions in Google Analytics 4

Hey there, can someone tell me how can I track form submissions in Google Analytics 4?Is this something that I can achieve or not technically possible?I’m familiarized with GA4 and Google Tag Manager, also configured GA4 in Shopify and have Klaviyo script running on all my pages, it’s working with UA but not in GA4...Please help! 🙏🏽

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Contributor I
15 hours ago
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Contributor I
robinsroysContributor I
asked in Integrations and Reviews

Zapier not transferring new leads to Klaviyo

Hi all,  i have a zap in zapier that should transfer new fb leads pay someone to take my online course to my list in Klaviyo. it was working since yesterday. but it stopped suddenly. i checked the task limits in zapier, contact limits in klaviyo, and I’m not close to the limits. i made a new zap but it didn’t fix it. does anyone has any suggestions?

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17 hours ago
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Contributor I
raztamimContributor I
asked in Integrations and Reviews

Triggering metric from API

Hey, I'm trying to use a custom metric to trigger a flow from a third-party integration.What I did is create a custom metric using the API, and then I created a flow and set its trigger to by the metric I created with the API. And now I'm trying to trigger the flow using this API end point: Track Profile Activity (klaviyo.com)but for some reason I get 0 as a response which means the request has failed. here is the code for the request:  

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Contributor I
19 hours ago
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Contributor I
HomeofthemallContributor I
asked in Integrations and Reviews

Trying to add Klaviyo to my WP subscribe form on my homepage

Hi everyone (First time posting) I have connected Klaviyo to my WooCommerce and I think its working ok- However I have a “subscribe” box on my homepage (Wordpress site) and its not pulling through new subscribers to my klaviyo its still sending them to Mailchimp. I have deactivated Mailchimp but they still aren't reaching Klayvio-  Can anyone help me please? Do I ned to connect the form? if so HOW? Thank you

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Contributor I
1 day ago
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Contributor I
miamya1_Contributor I
asked in Integrations and Reviews

custom integration: how to communicate user roles to klaviyo?

email marketer here. need help to translate marketing needs to our development team. we have a custom integration between our SaaS app and klaviyo. i want to create dynamic segments based on user roles in the SaaS app: admins vs. users. how do i ask our development team to do this in terms they’ll understand on the backend? tia!

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Contributor I
3 days ago
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Contributor I
mpatsiaContributor I
asked in Integrations and Reviews

Shopify Tags in Klaviyo

Greetings, i wondering why i get a error when i set the shopify variables in the klaviyo emial template? Thanks in advance!   

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Brian Turcotte
Community Manager
4 days ago
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Contributor I
CamFDContributor I
asked in Integrations and Reviews

Reviews Submission Page - removing the product keywords

Hi there, I am currently building out a Reviews flow and in the process of customising the reviews submission page - I want to remove the keywords option but it won’t let me and I am unable to preview how they will be shown on the page?  

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Brian Turcotte
Community Manager
4 days ago
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Contributor I
amaiContributor I
asked in Integrations and Reviews

App for whatsapp broadcast with Klaviyo Integration

Hello, I'm from Brazil and whatsapp is used by most of cell phones users here and I would like to include it as part of my communication strategy. I use Shopify and Klaviyo. Do you know which apps I could use for whatsapp broadcast messaging?  Thank you!Adriana

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Contributor I
6 days ago
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Contributor I
LmoioContributor I
asked in Integrations and Reviews

Moving over from Active campaign

Hi, I’m moving all my automations over from active campaign, does any one know any easy way to do this? Or does it need to be done manually, copying & pasting emails etc.  Cheers 

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David To
Community Manager
6 days ago
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Contributor I
alish_annContributor I
asked in Integrations and Reviews

Issue with Wrong Welcome Email Sending After Placed Order

We’re having an issue with our Welcome flow. Even though we have filters and conditional splits to avoid sending Welcome Email #1 with a discount to customers, it’s still sending. So what is happening is customers who placed an order (and checkmark to subscribe to emails), get an email with a discount and are then manually asking for a refund of the amount. It’s been a headache!It seems to be because Klaviyo and Shopify are not syncing in time. In this case, what can we do? Place a delay? But then it would affect others who signed up via footer or pop-up, who want the email with the discount to place the order.    

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Omar
Partner - Platinum
6 days ago
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Contributor I
James GibsonContributor I
asked in Integrations and Reviews

Google Merchant Center File Name

Hi,When setting up the reviews feed in Google Merchant Center from Klaviyo, I am unsure as to what to put as the file name? Google states that ‘The name you enter here must exactly match the file name you submit to Merchant Center if submitting via SFTP, FTP, or Google Cloud Storage’For reference with my current feed from Judge.me, the file name is:ProductReviews.gymtote-01539d93-ecdd-4c85-8892-c79fd8403c33.xml Where can I find this within Klaviyo itself? Thanks,James

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Brian Turcotte
Community Manager
8 days ago
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Contributor I
CostaEffieContributor I
asked in Integrations and Reviews

Include On Tags snippet not working for Notify Me button

Hello,We’ve recently installed the BIS snippet for our page and seems to be working although on the help centre doc for installation guidance, it refers to the “include_on_tags” line under Trigger Visibility which does not seem to do anything for us. We’ve double checked the tags as they are case sensitive although it’s still not working, then when the “include_on_tags” line is added to our snippet, the BIS button doesn’t work at all. Thank you.

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Contributor I
9 days ago
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Problem Solver II
jmacmanProblem Solver II
asked in Integrations and Reviews

Chat GPT Klaviyo Event Listener Code

I asked Chat GPT to create a Klaviyo Event that every time a user logs in, Send the Event to Klaviyo. Doesn’t seem to work correctly. Perhaps someone could take a look at the code and see what is wrong:<!-- Klaviyo User Login API Event -->{% if customer %}<script>// Set your Klaviyo API key and event nameconst klaviyoApiKey = "KLAVIYO_API_KEY_HERE";const eventName = "KLAV USER LOGIN";// Get the Shopify customer ID and emailconst customerId = "{{ customer.id }}";const customerEmail = "{{ customer.email }}";// Send the event to Klaviyoconst sendKlaviyoEvent = () => {  // Set the data for the event  const eventData = {    "token": klaviyoApiKey,    "event": eventName,    "customer_properties": {      "$email": customerEmail,      "shopify_customer_id": customerId    }  };  // Send the event data to Klaviyo  const xhr = new XMLHttpRequest();  xhr.open("POST", "https://a.klaviyo.com/api/track");  xhr.setRequestHeader("Content-Type", "application/json");  xhr.send(JSON.stringi

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retention
Partner - Platinum
11 days ago
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Contributor I
bram-lazeaContributor I
asked in Integrations and Reviews

Notify Me button adding an icon to the button

Is there a way to add an image or icon to the “notify me” button? I changed the complete text from “Notify me when available” to “Notify me”. It a bit shorter and I want to add an emoji or other icon after the text.Can someone show me how thats done? Thanks!

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Contributor I
12 days ago
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Contributor I
andypGNContributor I
asked in Integrations and Reviews

How to skip sending a product review request to a particular customer

We are a B2B business selling products that customers buy from us on a regular basis.I want to send a product review request, but I’d like to send something different if they’ve ordered it before and have not left a review - how do I go about setting this up in the flow?Also, if they HAVE left a review before for a product, and then re-order it, I don’t want to ask them for a review again, but how do I skip them from receiving this email? Thanks! 

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retention
Partner - Platinum
14 days ago
Brian Turcotte
Community Manager
Brian TurcotteCommunity Manager
published in Integrations and Reviews

Klaviyo Reviews are here!News

Hi Klaviyo Community! Have you heard the news?! Klaviyo reviews are here!  That means the Integrations category just became the Integrations and Reviews category! You can now collect, promote, and learn from customer reviews directly in Klaviyo. Then, surface review content across your owned channels, like your website and emails. Since all of your customer data exists in one place, you can get even more targeted and personalized in your messaging.  🚀 Get started today with the following resources:Install the Klaviyo reviews Shopify app to access reviews in your account Read step-by-step instructions for how to get started with reviews  Follow along with key Klaviyo reviews strategies and best practices  Register for our upcoming live product walkthrough  🗣 Let us know: what are you most excited for with reviews? Best,Brian

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Contributor I
14 days ago
Pixeljack
Partner
PixeljackPartner
asked in Integrations and Reviews

WooCommerce Product Bundles rebuild URL

Hello,I’ve been attempting to setup an Abandoned Cart flow for a client who uses the WooCommerce Product Bundles plugin to allow customers to create custom ‘Pick & Mix’ products. The documentation in the Help Centre has you use the following code:{{ organization.url }}cart?wck_rebuild_cart={{ event.extra.CartRebuildKey }} However, when it generates the cart it attempts to add the pick & mix sweets as their own individual products instead of childs of the main product. As a result, an error is shown as WooCommerce thinks 0 selections have been made and therefore won’t let the customer checkout.  As you can see in image above, each individual sweet has been added as it’s own product with a price and subtotal, and not as a child of the main ‘Custom Pick and Mix’ at the top.In comparison, the image below shows a correct bundle:  Is this an error that I’ve done by not using the incorrect basket rebuild URL, or is this a limitation of Klaviyo?Many thanks,Joe

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Pixeljack
Partner
15 days ago
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Contributor I
fidelityservicesContributor I
asked in Integrations and Reviews

Need clarity for an integration: Shopify store + Shipstream + Klaviyo - SMS question

Hi community, Current Tech Stack: Shipstation + Shopify store (Shopify plan) + MailChimp Moving to:Target Tech Stack: Shipstream + Klaviyo + Shopify store (Shopify plan) I am looking for an answer to a question - as I am stumped.When we add SMS capability which platform sends the SMS - is it Klaviyo?  If Shipstream is full API - will this be a difficult integration or seamless integration?Thanks,Rahul 

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Contributor I
16 days ago
I
Contributor I
itsobContributor I
asked in Integrations and Reviews

How do you connect a WebFlow signup form to a Klaviyo list?

Hi there attempting to have webflow sign up people without leaving the site:I have tried setting up similarly to mailchimp but it doesnt seem to work, it re-directs to another sign up page where it requests the email again. Does anyone have a fix for this?Here are the settings:  bestob  

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David To
Community Manager
17 days ago
M
Contributor I
Manish_BhicktaContributor I
asked in Integrations and Reviews

How can I create a Facebook Ad Campaign that connects to my Klaviyo audience?

Hi Team,We are very new on Klaviyo and want to integrate Klaviyo with Meta. We are currently running Prospecting/ATC’s/ASC (basically a d2c brand) campaigns on Meta. Don't have any lead type ads, since we are not in service industry.Kind of struck, since Klaviyo Integration platform not allowing us to move ahead without having Facebook lead Ads form under section - “Continue to Lead Ad Settings”, not sure what to put under facebook lead ads. Kindly helpI also refer your helpful article - https://help.klaviyo.com/hc/en-us/articles/115005082127#:~:text=after%20initially%20integrating.-,To%20do%20this%2C%20click%20your%20account%20name%20in%20the%20lower,be%20added%20to%20your%20list. (Point 14)Awaiting your kind response!Thanks

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David To
Community Manager
18 days ago
V
Contributor I
viktorialeoContributor I
asked in Integrations and Reviews

Email deliverability issues and pop-up form display issues between Wix and Klaviyo

 Hi,I installed my Klaviyo profile and setup it successfully with my Wix site, but unfortunately I'm having problems with the deliverability of the emails - for example one of the two emails created to welcome was sent, albeit with some delay, instead the order confirmation email never arrived.Also I can't see the form pop-up on my site even though it is active and set to show to all site visitors.I would like to understand if I have set something wrong or is the configuration between Wix and Klaviyo not working correctly? 1.INTEGRATION ENABLED ACTIVATE FLOWS JUST 1 RECEIVED WELCOME EMAILS (THERE WERE 4 EMAIL SENT IN TOTAL) ACTIVE FORMS POPUP (NOT VISIBLE ON THE SITE) POPUP SETTINGS  

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Brian Turcotte
Community Manager
18 days ago
M
Contributor IV
MalavateContributor IV
asked in Integrations and Reviews

Archived Contacts from Mailchimp

Hi All (cc @alex.hong)I am using the Klaviyo/Mailchimp integration to import audiences from Mailchimp into Klaviyo. Does anyone know what happens to contacts that are “Archived” in the Mailchimp audiences? Do they get imported? Do they get a specific custom property? Are the automatically suppressed? I’ve searched everywhere for this answer but cannot find anything referencing “archived” contacts. Any help is much appreciated!  Thank you ! 

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J
Contributor I
19 days ago

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