Integrations and Reviews

Use Klaviyo's full power as a customer data platform by taking advantage of built-in integrations.

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News

Klaviyo Reviews are here!

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Omar
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Omar
solved this question

Wordpress Multisite Integration

What he said :-) If you're not using Woo then just adding the tracking manually would be best.When using multisite however be careful and aw...
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Brian Turcotte
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Brian Turcotte
solved this question

Partner Integration

Hi @orlandowatson! If you are asking if it’s possible for your users to have the same experience after you’ve integrated with Klaviyo, then...
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854 Topics

EmilyLeDuc
Partner
EmilyLeDucPartner
asked in Integrations and Reviews

Profiles Didn't Capture Subscription Status

When first setting up Shopify and Klaviyo, I didn’t sync my Shopify email subscribers to Klaviyo, so I have several profiles that are showing that they aren’t subscribed to email when in fact they did subscribe to email. How can I change their subscription status in Klaviyo and add them to an existing list?  A couple of other questions I have: Now that I’ve selected ‘sync my Shopify email subscribers to Klaviyo’ and selected a list, when a customer subscribes through checkout on Shopify, will they automatically be subscribed and added to the list I indicated in Klaviyo?  How do I integrate Shopify unsubscribes to Klaviyo? For example, if someone who is subscribed to email then later indicates at checkout that they don’t want to receive promotional emails, how would that unsubscribe pass to Klaviyo? Everything that I’ve read says that data doesn’t pass to Klaviyo. 

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Contributor I
1 day ago
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Contributor I
MLK MarketingContributor I
asked in Integrations and Reviews

Klaviyo x WooCommerce Integration - Non 200 Response Received Error

 Hi there, I faced similar issues when I was trying to integrate Klaviyo with my WooCommerce Store. It returns the error as showing below.  I’ve checked with my developers that the user agent for Klaviyo is allowed on the server, but it still not working for me.  It will be much appreciated if someone could help me sort it out.  Thanks.   

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Brian Turcotte
Community Manager
2 days ago
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Contributor II
LorelleContributor II
asked in Integrations and Reviews

Pulling info from typeform to Klaviyo profiles

I want to set up a quiz in Typeform that asks clients a few keys questions and based on those answers our Welcome flow will send her a product recommendation.1) I have a quiz in English and in French, but I want a single custom property in Klaviyo to be filled.Example: In english the client will answer “red” while in French a different will answer “rouge”, but I want the common custom field “color” to be populated with “red”. Is this possible?The last time I connected Typeform, it simply transferred all the quiz questions into custom fields. Can I choose to have only specific questions populate Klaviyo? Or must everything go? 

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Contributor II
3 days ago
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Contributor I
daveCCContributor I
asked in Integrations and Reviews

Error Message when setting up Google Ads Integration and creating a new audience

I’m setting up a new integration for Google Ads, however, when i am prompted to create a new audience I get an error message“Could not create audienceWe encountered the following error: "{errorMessage}" Please check values and try again.” 

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Contributor I
3 days ago
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kenw232Contributor I
asked in Integrations and Reviews

API rate limit question

I am iterating over several thousands of profiles to update them.  Am I reading this correctly?https://developers.klaviyo.com/en/reference/update_profileIt says Steady: 700/m for the rate limit?  Does this mean I can update 700 per minute ongoing without a problem?

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Brian Turcotte
Community Manager
4 days ago
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Contributor I
amaiContributor I
asked in Integrations and Reviews

App for whatsapp broadcast with Klaviyo Integration

Hello, I'm from Brazil and whatsapp is used by most of cell phones users here and I would like to include it as part of my communication strategy. I use Shopify and Klaviyo. Do you know which apps I could use for whatsapp broadcast messaging?  Thank you!Adriana

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Contributor I
4 days ago
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Contributor II
lukleContributor II
asked in Integrations and Reviews

Re-enable sync

Hi folksI have received an email from Klaviyo saying the it is no longer authorized to connect to typeform. This is an integration that I have had working for a year or two. Klaviyo saying the I need to re-enable sync. In Klaviyo settings it says typeform is enabled as an integration but new email addresses are not being added when people subscribe. Any thoughts on how I might be able to fix this would be appreciated.Luke.

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Contributor II
5 days ago
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Contributor I
SandrineContributor I
asked in Integrations and Reviews

How can I integrate a Net Promoter Score to my newsletter?

I am looking for someone who can help me to integrate a Net Promoter Score into our e-mail newsletter. We send our newsletter via Klaviyo. Does anyone have experience with this and can help me  to integrate it?- Net Promoter Score should contain only one question: "How did you like today's newsletter?"- We need an addition that says that 0 is the worst and 10 is the best- An additional text field next to the scale would also be nice where our customers can write their opinion about the newsletter.I appreciate any advice and hope to find support. Kind regards, Sandrine 

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Contributor I
6 days ago
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Contributor I
modernmedievalpressContributor I
asked in Integrations and Reviews

Klaviyo and Print on Demand in stock items

I have my shopify site with some Print on Demand items from Printful, Printify, ect. and when I go into my Catalog they are showing up as Not Published.  How can I “force” these items to show up in the catalog? 

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Contributor I
8 days ago
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Contributor I
giosalContributor I
asked in Integrations and Reviews

Abandoned Checkout - Empy fields with third party checkout on WooCommerce

Hello,I’m using Klaviyo on WooCommerce and on my store I’m using a third party checkout (CartFlows).Previously I was using Abandoned Cart Recovery for WooCommerce (same creators of CartFlows) and everything was working as expected, but I moved to Klaviyo for different reasons.I correctly rebuilt the cart url to bring back customers, but when they reach the checkout all fields are empty.I tried to trigger the flow with different emails and in different ways, but I always got the same issue.I know Klaviyo has problem with third party checkout, but I think there’s a way to take advantage of Abandoned Cart Recovery plugin to do this.Abandoned Cart Recovery create is own token to save customer information into checkout.Does anyone can help me step by step in passing this token to klaviyo and put it into the link? Or maybe creating an event? Thanks.

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Contributor I
8 days ago
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Problem Solver I
TwoPointZeroProblem Solver I
asked in Integrations and Reviews

Product Feed & Catalog Sources - Nothing is syncing

So I have seemed to run into something weird, where both my product feed and catalog sources aren’t syncing anything, I’ve tried deleting and re-creating to no avail.  A few months ago, all products on my site were deleted. I decided to overlook my klaviyo settings and familiarize myself with recent changes, and came across every product/category was as if I never deleted anything off my shop. At this point I am really confused. Even re-creating API does not fix this. I have a bunch (hundreds...) of products and whatnot still showing up when they shouldn’t (https://www.klaviyo.com/catalog/items and https://www.klaviyo.com/catalog/categories) - Every time I try to recreate a feed or source, it just tells me sync failed with no specification.  Both products showing up as published and not published, though absolutely none of the products that are in these feeds are no longer available on my site. I’m at the point, I need to ask for help. It worked before, nothing changed but the amount o

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Problem Solver I
10 days ago
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Contributor I
PHuetContributor I
asked in Integrations and Reviews

New Integration

Hello there,  I’m setting up my new site with my new Klaviyo.  The drop down for “Advertising Account” is only showing my personal FB page.   The drop down for “Lead Ad Settings” is only showing my business page.  I want to only link my business page.   Is it correct to select my personal FB page on “Advertising Account”?  Pam

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Contributor I
11 days ago
2
Contributor I
2002faqContributor I
asked in Integrations and Reviews

Custom Shopify URL

{{ event.extra.order_status_url|default:'' }} Variable brings up a URL that has the format  2002faq.myshopify.com. What do I need to do to get that URL to show the proper store name line store.bmw2002faq.com.  I already have this set in the Settings → Organization → Website URL Thank you,Steve 

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KatherineB
Partner - Platinum
11 days ago
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Contributor I
PWMKTG_TeamContributor I
asked in Integrations and Reviews

What is the new way for 'viewed product' on a custom integration?

Hello!We’ve been referring to the guides on tracking ‘viewed product’ and integrating with a custom integration.It seems that the API version we have been using is outdated. It does not seem there is documentation regarding this with the ‘klaviyo object’.We are wanting to integrate all of these items into Google Tag Manager.

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Problem Solver I
11 days ago
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Contributor I
duckfoxnetContributor I
asked in Integrations and Reviews

Klaviyo not integrating with WooCoomerce

I’m posting here because the problem I’m having is impacting my company’s revenue.Klaviyo totally doesn’t wan’t to integrate with WooCommerce. I’m getting the error message “We can't complete your setup - Details: Non 200 Response Received” when I try to establish a connection from Klaviyo WooCommerce plugin newest version(v. 3.0.1) to the Klaviyo platform. I contacted Bluehost to assist in whitelisting the user agent but they refuse to assist and say that the plugin is a third party plugin and they can’t help since there aren’t any errors on the WordPress dashboard. I’ve tried the steps that support team has offered here from a user with a similar problem without any luck.  1. Delete the WooCommerce integration in Klaviyo2. Delete the Klaviyo plugin in your WordPress3. Re-install the plugin4. Log into Klaviyo via an incognito window and re-add the WooCommerce integration Still getting same error message.  Please please help.  I have an ongoing email conversation with the support team

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Contributor I
12 days ago
arifulayon
Contributor I
arifulayonContributor I
asked in Integrations and Reviews

In product page after clicking the button "Show more" reviews, it redirect to cart page

Hi guys, I need help with klaviyo reviews widget. In our product page reviews section/widget, when you click the button “Show more” reviews then it redirects to cart page instead of showing more reviews. I need help with this. I didn’t saw it happen to our previous reviews app Stamped.io Thanks in advance.

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arifulayon
Contributor I
12 days ago
D
Contributor I
Danielle NContributor I
asked in Integrations and Reviews

Setting up Klaviyo reviews for the first time : best strategy from 0

I am going to add Klaviyo reviews to my Shopify website. This is the first time that we are adding this feature. But I don´t want to launch and have 0 reviews. What strategy do you recommend?Can we ask for reviews before we add the widget to the Shopify product page? What has been successful for you? All tips appreciated!

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Akers Digital
Partner - Silver
12 days ago
U
Contributor I
unbrelievableContributor I
asked in Integrations and Reviews

Automatic Shopify Discount Codes not syncing to Klaviyo

Hello!We have an automatic discount set for our BFCM sale that applies to certain products in our catalog. When we try to create a segment in Klaviyo for all people who have Placed an order using that discount code, that automatic discount code isn’t appearing in the list to select, but all manual codes are. The order data in Shopify has the discount code, but it doesn’t seem to be passed to Klaviyo. Has anyone else experienced this? Thank you! 

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Brian Turcotte
Community Manager
16 days ago
EmilyLeDuc
Partner
EmilyLeDucPartner
asked in Integrations and Reviews

How to Test Product Review Flow Without Reviews

How would I go about testing a product review flow without having any reviews. I have two different product review flows. One that is for those who leave a review that is 3 stars and below and another flow that is for those who leave a review that is 4 or 5 stars. 

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Brian Turcotte
Community Manager
16 days ago
L
Contributor I
LHVHContributor I
asked in Integrations and Reviews

AutoTrader integration

Hi,  Is it possible to link Klaviyo with Autotrader?  

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Contributor I
16 days ago
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Contributor II
chrishoomanContributor II
asked in Integrations and Reviews

how to speed up 30 minute Sync time for Magento 2

Hi, We use Klaviyo and Magento, everything is good, but clients when they sign up to a newsletter or place an order Klaviyo and Magento only sync every 30 minutes.. this is a very long time for people to have to wait, especially to receive transactional emails.  as per this page; https://help.klaviyo.com/hc/en-us/articles/115005253208-How-Often-Integrations-Sync most integrations sync in Realtime, except some obscure platforms. Magento is still one of the largest platforms. Im not asking to necessarily make the sync’s real time, but at least every 5 minutes. You could also have different sync times for catalogs (longer) and transactional (faster) Any ideas? or is this something we need to put to Klaviyo to implement?

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Contributor I
17 days ago
S
Contributor I
sylvieContributor I
asked in Integrations and Reviews

Fire custom webhook when user unsubscribes?

How do I add a custom webhook endpoint for Klaviyo to call when a user unsubscribes for a list? Does this exists? It’s a must have feature of an email provider. If this isnt available how else can I keep subscription statuses synced with my application database?

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E
Contributor I
17 days ago
E
Contributor I
Edmar CruzContributor I
asked in Integrations and Reviews

Getting error on API but able to create and subscribe the profile

Hi, Please see this error: I got an error response but the create and subscribe profiles push thru Klaviyo. {"errors":[{"id":"a70c6848-a840-4080-b1c3-f8f3c3af8cb2","status":400,"code":"parse_error","title":"Malformed request.","detail":"JSON parse error - unable to parse body","source":{"pointer":"/data/"}}]} Edmar

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Brian Turcotte
Community Manager
18 days ago
D
Contributor I
developerCZContributor I
posted in Integrations and Reviews

API issue

Hello,I encountered an issue while integrating a CRM with Klaviyo. I'm utilizing the API specified at https://developers.klaviyo.com/en/reference/create_profile, and the body request is in JSON format. However, I need to submit it as Key-Value pairs.Here's what I attempted: data[type]=profiledata[attributes][email]=sarah.mason@klaviyo-demo.comdata[attributes][phone_number]=+15005550006... (remaining key-value pairs)I'm unsure if this approach will work. When I tested it, I received the following error message:{ "errors": [ { "id": "5f746ff4-cfca-45c7-9b1b-d7c884119e98", "status": 404, "code": "not_found", "title": "Not found.", "detail": "No revisions found for method", "source": { "pointer": "/data/" } } ]} Can anyone guide me on the correct format for submitting a Key-Value pair request to Klaviyo's API?Thank you!

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Contributor I
18 days ago
Brian Turcotte
Community Manager
Brian TurcotteCommunity Manager
published in Integrations and Reviews

Klaviyo Reviews are here!News

Hi Klaviyo Community! Have you heard the news?! Klaviyo reviews are here!  That means the Integrations category just became the Integrations and Reviews category! You can now collect, promote, and learn from customer reviews directly in Klaviyo. Then, surface review content across your owned channels, like your website and emails. Since all of your customer data exists in one place, you can get even more targeted and personalized in your messaging.  🚀 Get started today with the following resources:Install the Klaviyo reviews Shopify app to access reviews in your account Read step-by-step instructions for how to get started with reviews  Follow along with key Klaviyo reviews strategies and best practices  Register for our upcoming live product walkthrough  🗣 Let us know: what are you most excited for with reviews? Best,Brian

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Contributor I
18 days ago

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